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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 979 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 979 reviews
  • Rated 5 out of 5 stars

    Best Buy has the products I want!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not delivered yet but I'm extremely happy with my purchase and the availability of this product at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to use an app to control the washing machine. Still new, but working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine , smart machine and fast washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for a great product 10/10 would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to ourchase these last minute due to my washer messing up. The fingerprints are ridiculous i havr to wioe don very frequent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. The smart setting is really nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Expensive Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Liquid detergent did not dispence from the dispencer. Not enough water was added to each load. Left clothes smelling like mildew. This was a brand new washer. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience with your LG Washer (WM6700HBA) model. We understand the importance of having a brand‑new washer that dispenses detergent properly, fills with the right amount of water, and leaves clothes smelling fresh.

      One step that can help with detergent flow on similar models is checking that the dispenser tray is fully seated and free of residue, as buildup or misalignment can prevent liquid detergent from dispensing correctly. You can also review helpful usage and care information here: https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesperson was very well educated in the product as to what a customer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI automatic load sensing feature is great. Love it. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at a great price! Can’t wait to use them !!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Michelle. We appreciate you letting us know about your experience with the purchase of your new LG Washers. We think you're gonna love them! Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ~Anthony LG

  • Rated 5 out of 5 stars

    Great Washer with smart technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Works well and effective y. The smart technology is a nice added benefit too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please w the dryer's performance and the smart capabilities are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very smooth sound working very nice .very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, major life change not having to add soap every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer. I am so glad that I don’t have to deal anymore with my old washer which was Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with very low power usage. Very satisfied!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback, Pradeep! It means the world to us that you are happy with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Keep enjoying it! ~Rita LG

  • Rated 5 out of 5 stars

    LG Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding appliance! Best Buy made it easy and cost effective to own this washer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking door seal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine on 4/13/2023. It has been leaking for several months. The leak is in the door seal and will cost $700 for repairs. $700 to repair a machine that is 2 1/2 years old. Shame on LG for selling such a poorly made product. I've decided to buy a new machine and it will definitely not be an LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kath. Thank you for sharing your experience with your LG Washer (WM6500HWA) model. We understand how important it is for your appliance to remain reliable, especially with something as critical as the door seal.

      One helpful step to reduce or prevent leaks in the meantime is to inspect and clean the door gasket. Detergent residue, lint, or small debris can sometimes prevent a tight seal, leading to water escaping. Wiping the gasket with a soft cloth and a mild vinegar-and-water solution can help maintain the seal and reduce moisture buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. If you’d like us to assist further with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can review it directly. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Easy to use machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very efficient it holds a wonderful amount of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to my new large front loader washer. This dries in half the time the older one did

    I would recommend this to a friend