Customer Ratings & Reviews
- Model:
- DLE8400WE
- SKU:
- 10982867
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy controls, great app info as well. Super quiet
I would recommend this to a friendWonderful LG Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. It's big and dries very well. 10/10 quality machine
I would recommend this to a friendReview - Electric Dryer w/ door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent spacing throughout the and minimal energy spend.
I would recommend this to a friendVery Good Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. Love the color combo. Looks pretty at home
I would recommend this to a friendMs Mao
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet sounds and happy to get it. Highly recommended.
I would recommend this to a friendDrier machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s s great product but I don’t like the is touch screen
No, I would not recommend this to a friendPurchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store service was excellent along with the install
I would recommend this to a friendNew dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t feel it completely dries the clothes as I’d like. I find myself having to restart the cycle
No, I would not recommend this to a friendLove my dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the options this dryer has to offer!!!!
I would recommend this to a friendLG Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size dryer for our family of 5. First time it was used it popped up an error, D80. Disappointed in that, especially for the cost of the dryer.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KellieS. Thank you for sharing your experience with us. We understand your inquiry regarding the D80 error code on your LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door. We understand that the unit didn't meet your expectations during its first use. This specific code indicates an 80% blockage in your home's exhaust duct, so we recommend checking and cleaning your venting system to ensure proper airflow.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Dissatisfied Long time Best Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is not completely drying my clothes and beddding. Towels is taking 2 dry cycles to get completely dry. I have to hang my towels on my clothes line for about 4 hours before putting in the dryer. Waste of my time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience with the LG Dryer (DLE8400WE) model. We understand how important it is for your laundry to come out fully dry and ready to use.
For heavier items like towels and bedding, we recommend selecting the Heavy Duty or Towels cycle and enabling the Manual Dry or More Time option to extend drying. Also, make sure the FlowSense duct blockage indicator isn’t lit — restricted airflow can reduce drying performance. Cleaning the lint filter and checking your external vent for obstructions can make a big difference. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
It’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price. Sides get hot while running. Returned it for the next model up.
I would recommend this to a friendLint Trap Breaks easy. Error code before it broke.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer gave me problems within 1 month of purchase. I just had my vents cleaned 2 months prior and I kept getting an error, stating the dryer's vents were clogged/dirty. I tried to call customer service and they kept insisting it was the vent or lint trap. I was also having problems with the matching washer, so I was more focused on that when I called customer service. After 1 year the dryer lint trap screen broke. This is probably due to the poor design of having to open and close the screen (it folds open). This could cause the dryer vents to get clogged quickly and cause a potential fire hazard. Just based on the customer service I had with this dryer and matching washer, I would recommend skipping this model and probably LG altogether.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry and concern regarding the error code you received, which suggested a clogged vent, and the recent breakage of the lint trap screen on your LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door in Matte Black. Your feedback about the design and the previous customer service experience is important, and we understand your inquiry.
To address the broken lint screen, we want to assist you with finding the correct replacement part to ensure safe and efficient operation of your dryer. Using a damaged lint screen can indeed impact performance and potentially be a hazard.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-matte-black/JJ8VPZQZT7
For further assistance, to help you find the correct part number for the lint screen, and for any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for very long but so far everything is working out fine.
I would recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing yo operate lol , i cannot figure out how to adjust from hot to cool air dry.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature settings on your LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door. To adjust the heat, you can select a Manual Dry cycle such as Time Dry and use the Temp. button to toggle between settings, including "Air Dry" for cool air.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-matte-black/JJ8VPZQZT7
We appreciate your patience, and for further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Awful for pet hair.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awful. If you have a pet (with hair), this dryer won't remove any of it from your clothes. They even have a "pet hair" filter for $100 because they know how awful it is - and even that doesn't help. If you have a pet, do not get this dryer. If you have no pets, its fine. They could have simplified all the options though.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randy. Thanks for sharing your feedback with us. We understand your concern about the LG Dryer (DLE8400BE) model, especially when it comes to handling pet hair. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For best performance, especially with pet hair, we recommend: Running an empty cycle with a damp towel to help collect loose hair from the drum.
Using the “Ultra Heat” or “Pet Care” cycle (if available) with proper sorting (fabrics that attract hair vs. not).
Cleaning the lint filter and exhaust vent regularly for optimal airflow. For more guidance, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456. We appreciate your feedback on the UI too—simplifying controls is a top priority in future designs. If you have other concerns or want to share more, feel free to reach out directly on social media @LGUSSupport. We're always looking to improve. ^Juvy
Never Buy LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recoomend this washer and dryer set to my worse enemy. LG has the worse customer service. They also make You use them for the repair for the first year even if you buy Best Buy's warranty. Then the presidential team of LG is a joke. PORCHA Is terrible. I hope someone of importance see this and understands how terrible of customer service is. I have provided videos of the machine not working and they still refuse to address the issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Brandi. Thank you for sharing your experience with us. We understand that the LG - 7.3 Cu. Ft. Smart Electric Dryer and its matching washer set have not met your expectations. We understand your inquiry and the frustration regarding the service process, including the specifics about the warranty coverage during the first year and your interactions with our support teams. Your detailed feedback is extremely important to us, and we appreciate you bringing these serious concerns to our attention.
We are dedicated to providing both innovative, high-quality appliances and exceptional customer support, and we want to ensure every customer interaction reflects that commitment. We are focused on reviewing all aspects of the service journey you described to better understand the challenges you've faced with your unit not working and the subsequent communication regarding the provided videos. We want to ensure your issues are fully addressed and resolved with the care you deserve.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, most of the time it turns itself off before all clothes are dry
No, I would not recommend this to a friendFaulty dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had the dyer a week and it was throwing codes on two of the cycles. They replaced the circuit board. Still does it. I’m getting another unit. Hopefully this one is better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tammy. Thank you for sharing your experience with us. We understand your concern about having issues with your LG Dryer (DLE8400BE) model so soon after purchase, especially after having the circuit board replaced and still experiencing problems with error codes. We really aim to provide top-notch products that meet our customers' needs and expectations.
Since you’ll be getting a new unit, it might be a good idea to double-check the installation to make sure everything is connected and calibrated just right, as that can sometimes impact how the dryer performs. If you want more info on those error codes, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742.
And if you run into any more issues or need extra support with your new unit, don’t hesitate to reach out to us on social media @LGUSSupport. We really appreciate your patience and are here to help make sure your next unit works perfectly! ^Juvy
Bad Batch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.order this dryer 1st one made scraping noise right away, replacement one made noise after 3rd use, got a 3rd dryer came in damaged not happy!!!! It was damaged to the point where if I were delivering it, I would have never taken it off the truck!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with the scraping noise and damage to the LG Dryer (DLE8400WE) model you received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, that scraping noise in a dryer can be from a little something stuck in there, like a coin or a paper clip, caught in the drum or the lint filter. If you could take a quick look at those areas, that might help pinpoint the issue. As for your third dryer that got damaged, we suggest you contact Best Buy customer service at 888-237-8289 to let them know about the situation.
If you need any more help, feel free to drop us a private message on social media @LGUSSupport. We're here and ready to help you find some solutions. ^Juvy