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Customer reviews

Rating 4.7 out of 5 stars with 464 reviews

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  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 464 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfaction. The door is supposed to open 2 ways does not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you love to wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances I purchased from Best Buy were supposed to be delivered today, but they didn’t arrive. Now they’re saying they will be delivered on February 4th. The appliances that were supposed to be delivered on January 28-29 are delayed, and on top of that, they casually tell me I can cancel if I want. I planned my moving date and everything based on this delivery. Do not rely on Best Buy’s delivery service!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Cengiz. Thank you for sharing your experience with the LG Dryer (DLE8400WE) model. We understand your concern about delayed delivery, especially when you’ve planned everything around it. We strive to provide excellent services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to confirm the delivery details and, if needed, explore any alternatives for expedited service.

      In the meantime, if there’s anything we can assist you with regarding your dryer or other appliances, please don’t hesitate to let us know. We want to ensure that your appliances arrive and perform perfectly when they do.

      Feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help further. ^Juvy LG

  • Rated 1 out of 5 stars

    Stopped working in 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In only 10 months the dryer is stopped working. LG customer service is unreachable only chat bot response is available

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, and thank you for sharing your experience with your LG electric dryer. We understand how important it is for a major appliance to remain reliable—especially within the first year of ownership—and how challenging it can be when you’re unable to connect with a live support representative.

      We’d like to review your case directly to see what options are available under your warranty and help get your dryer back in working order. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your model and serial number, proof of purchase, and any service or reference numbers you may have received so far. ^James. LG

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this peace of lemon from best buy with extra protection, and it is been headache since it is not working properly and I have been played in between Manufacture warranty and best buy protection without a resolution, I have contacted both parties and still till this day for 3 months having issue, so I guess never use LG or best buy again for appliances.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Khaled. Thank you for sharing your feedback about the LG Dryer (DLE8400WE) model. We understand your concern about experiencing ongoing issues and difficulties with both the manufacturer warranty and protection plan.

      To resolve this, please contact us directly through social media @LGUSSupport with your purchase details and any service records. We’ll work with you to address the issues with the dryer and navigate any remaining warranty or protection plan concerns. We're committed to ensuring you receive the support you need. ^Juvy LG

  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Smart Electric Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a large, very powerful dryer. I’m extremely happy with its efficiency because it saves me a lot of time, and the clothes come out dry and wrinkle-free, ready to wear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer for 3 days and it's awful. It doesn't dry completely, it shuts off and the clothes are still damp. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Dryer (DLE8400WE) model. We understand that having clothes come out damp after a cycle is concerning. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but we missed the mark this time. Please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dryer-reasons-why-your-dryer-won-t-dry-CT10000011-1366647777314#. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Door design, Drying performance

    Rated 5 out of 5 stars

    Dryer works well, as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well, I like the door that opens out along with opening to one side. I do NOT like that the top of the dryer is slanted, so anything I put on it falls off. Weird they did that. Like the way it dries so far.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is pretty quiet while running and does a great job of drying clothes. My old dryer frequently needed 2 cycles to dry but this gets the job done in one cycle. It also plays a happy song when the cycle is done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Puddles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s water leaking all over the floor. It’s extremely frustrating

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Teresa. Thank you for communicating with us regarding your LG Dryer (DLE8400WE) model. We understand your concern about dealing with a water leak from your unit. We strive to provide high-quality products that exceed our customer's needs. First, check the drain hose and ensure it's properly connected and not kinked or clogged. Also, inspect the door seal for any damage or debris causing leaks. Additionally, verify that the dryer is level, as an uneven surface can sometimes lead to leaks. For further assistance, please reach out to us on social media @LGUSSupport. We will assist you with further troubleshooting and arrange a technician if needed. ^Juvy LG

  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it runs and time efficient. Clothes dry quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's easy to operate and I love the huge tub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lint trap

    Rated 5 out of 5 stars

    dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great know problems only thing i would change is lint catcher

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. It's quiet, and reliable. The AI feature sounds gimmicky, but the long and short of it is that it seems to both get its properly dried while ALSO sensing what is in the dryer, so it doesn't destroy the clothes in the tumbling process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG dryer matches the washer perfectly with its sleek black design, creating a seamless, modern look. It’s not just about aesthetics though—the dryer is equally smart. With Wi-Fi connectivity, I can monitor and control drying cycles remotely, which makes laundry feel less like a chore. Inside, the drum is spacious enough to handle large loads without crowding, ensuring clothes dry evenly. The drying performance is excellent—fast, thorough, and energy-efficient. It feels like LG thought of everything: style, smart features, and reliable results. Together with the washer, this dryer makes laundry day smooth and even a little enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has a "laundry shoot"!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a "laundry shoot"!!!! Honestly, didn't even read the discription when I bought it. I bought it as a set to go with the washer, the easy load door (aka laundry shoot as my family calls it) makes things so much easier. Also, it drys really well, isn't too loud, and just a overall great dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love how the door opens 2 ways I like how you can see into the dryer but it’s still tinted.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    LG dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the dryer. Seems to dry faster than our old dryer. The delivery crew were vey good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG washer & dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LQ washer & dryer from Best Buy a few weeks ago. They both are working great. Hopefuly for many more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and efficient. Love the app for it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    Like the LG with EasyLoad Door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient dryer. I like the door that drops down. We have only had it for a few months, but so far it's doing a good job.

    I would recommend this to a friend