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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall and drying performance of the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door, as well as its door design, ease of use, and large capacity. Many appreciate the quiet operation and smart connectivity features. However, a few customers have noted that the lint trap design could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 311 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far no issues at all. Very quiet as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very pleased. Plenty of room for a large load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my dryer and love LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer and the easy touch button. It is nice having the app so I know when my dryer is done and also the reminder to check the lint filter as I wasn't always great about that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this dryer and we love it! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Delivery was fast price was affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer DLE8400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only used this for 4 cycles but seems to be efficient as dry times are shorter than our previous set. This probably has a lot to do with the matching washer we purchased. The only issue is that in the normal setting only medium and high temperatures can be used but we're sure there's a workaround for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with a lot of features. Dry time seems a bit long, but i do use low heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDS A FLAT TOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! My only complaint is that the top is not flat. I like to fold things and put them on top of the dryer. With the new slanted top they slide off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG washer dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. So many great features. Had some struggles with it being NEW but issues that might have very well saved my home from being irreversibly damaged. Drier wouldn’t work to duct work being clogged from previous owners, because of that I was able to fix numerous things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time and installation was quick and neat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good dryer for about 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and had the dryer delivered in Jan 2025. June 2025, yes less than 6 months, the dryer started to make a grinding noise and had a horrible odor. Contacted LG for warranty service. On the date of the service, the tech contracted me 4 hours before my appointment asking if he could come now. I informed the technician I was unavailable until about a hour before the scheduled time frame. The technician never came and didn't answer phone calls or text. When I contacted LG, they gave me the run around. I would highly recommended you consider a different dryer and especially company. I have multiple (9) LG products in my house. LG will not get a tenth product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Morris. Thank you for sharing your experience with us. We understand your inquiry regarding the grinding noise and odor you're encountering with your DLE8400WE dryer, and your feedback about the service experience. This is not the typical performance or service we aim for.

      A grinding noise in a dryer can sometimes be caused by issues with the drum rollers, idler pulley, or drive belt. An odor can sometimes be related to lint buildup in the exhaust vent or around the heating element. As a first step, we recommend checking your lint filter and cleaning it thoroughly. Also, ensure your dryer's exhaust vent is clear and not obstructed.
      https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/6573554.p?skuId=6573554
      Your feedback is important, and we'd like to assist you further with this. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Drys as it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer but make sure you only pull or push the button to open If you do both the door comes off and can be a headache to put back It’s a bit technical which is nice but I can see a lot of people think it doesn’t work because they won’t be able to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines and great sales/service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG and Best Buy - a perfect match!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy = Best Price and Best (Rated and Quality) Products and Delivery

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 1 out of 5 stars

    Never again. Poor product and poor service .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG should be ashamed this poor product . Best Buy poor arrive on resolving issue . Lost an over 19 year loyal customer . Family who all have own cards no longer will be patronizing you business due to poor service and poorly handled resolution to purchase last week with 2 delivered bad units , wasted time, inconvenience and waste of money . New home with no functioning dryer going on week 3 . Best Buy ended 19 year loyal customer relationship over $50-60 difference on product replacement they did not want to comp after providing bad product . Then tried to offer lesser model replacement that’s was not even in same status of current model purchase . Slap in face they wanted Giftcard back recieved on purchase since I returned the items due to non functioning ?? Who does this distasteful type of business. What happen to Best Buy when did this poor customer service begin. No longer customer and will not be buying anything moving fwd. please come pick up your lemon products per request multiple times so I call another company to bring me working items . Once you refund my money back to my Best Buy card , I will be paying off the refrigerator in this order as well and will NOT UsE This Best Buy card EVER again due to poor treatment of loyal customer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback on your LG Dryer (DLE8400WE) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. First, we recommend reaching out to our support team to discuss your situation further and explore any available options for resolution. If you haven’t already, you can try contacting LG Customer Service directly for assistance with product returns and refunds.

      Please send us a private message on social media @LGUSSupport, and our team will be ready to help you navigate this process. We’re here to ensure that you receive the support you need, and we appreciate your patience as we work towards a solution. Your satisfaction is important to us. ^Juvy LG

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice not noisy colors work well and just the right size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dryer has performed excellent! Love receiving alerts when the laundry is done on my smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality machine there are no issues with this product. Make sure you get the warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a ton of money buying a scratch and dent dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I bought the pair and they are a perfect fit in my laundry room all of the features and everything is exactly what I wanted.

    I would recommend this to a friend