Customer Ratings & Reviews
- Model:
- DLE8400WE
- |
- SKU:
- 6573554
Customer reviews
Rating 4.7 out of 5 stars with 286 reviews
(286 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.3 Cu. Ft. Smart Electric Dryer's quick drying time, convenient dual-opening door, and ease of use as significant advantages. The dryer's quiet operation and large capacity also receive positive feedback, with many praising its sleek design. While some users find the lint filter inconvenient, the overwhelmingly positive comments highlight the dryer's efficiency and user-friendliness. Overall, customer experiences suggest a highly satisfactory appliance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife had the best customer service at the Modesto store location.
I would recommend this to a friendRated 5 out of 5 stars
Dryer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMazing product. ALready used it and in love with it.
I would recommend this to a friendRated 5 out of 5 stars
Lg washer and Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice experience from the salesperson to the delivery team.All went well.
I would recommend this to a friendRated 4 out of 5 stars
Drier machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s s great product but I don’t like the is touch screen
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Look, easy to install, great control panel, good overall value
I would recommend this to a friendRated 5 out of 5 stars
Review - Electric Dryer w/ door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent spacing throughout the and minimal energy spend.
I would recommend this to a friendRated 5 out of 5 stars
Very Good Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. Love the color combo. Looks pretty at home
I would recommend this to a friendRated 5 out of 5 stars
Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store service was excellent along with the install
I would recommend this to a friendRated 5 out of 5 stars
Love my dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the options this dryer has to offer!!!!
I would recommend this to a friendRated 1 out of 5 stars
Never Buy LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recoomend this washer and dryer set to my worse enemy. LG has the worse customer service. They also make You use them for the repair for the first year even if you buy Best Buy's warranty. Then the presidential team of LG is a joke. PORCHA Is terrible. I hope someone of importance see this and understands how terrible of customer service is. I have provided videos of the machine not working and they still refuse to address the issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Brandi. Thank you for sharing your experience with us. We understand that the LG - 7.3 Cu. Ft. Smart Electric Dryer and its matching washer set have not met your expectations. We understand your inquiry and the frustration regarding the service process, including the specifics about the warranty coverage during the first year and your interactions with our support teams. Your detailed feedback is extremely important to us, and we appreciate you bringing these serious concerns to our attention.
We are dedicated to providing both innovative, high-quality appliances and exceptional customer support, and we want to ensure every customer interaction reflects that commitment. We are focused on reviewing all aspects of the service journey you described to better understand the challenges you've faced with your unit not working and the subsequent communication regarding the provided videos. We want to ensure your issues are fully addressed and resolved with the care you deserve.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Rated 3 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, most of the time it turns itself off before all clothes are dry
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Batch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.order this dryer 1st one made scraping noise right away, replacement one made noise after 3rd use, got a 3rd dryer came in damaged not happy!!!! It was damaged to the point where if I were delivering it, I would have never taken it off the truck!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with the scraping noise and damage to the LG Dryer (DLE8400WE) model you received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, that scraping noise in a dryer can be from a little something stuck in there, like a coin or a paper clip, caught in the drum or the lint filter. If you could take a quick look at those areas, that might help pinpoint the issue. As for your third dryer that got damaged, we suggest you contact Best Buy customer service at 888-237-8289 to let them know about the situation.
If you need any more help, feel free to drop us a private message on social media @LGUSSupport. We're here and ready to help you find some solutions. ^Juvy
Rated 1 out of 5 stars
If you love to wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances I purchased from Best Buy were supposed to be delivered today, but they didn’t arrive. Now they’re saying they will be delivered on February 4th. The appliances that were supposed to be delivered on January 28-29 are delayed, and on top of that, they casually tell me I can cancel if I want. I planned my moving date and everything based on this delivery. Do not rely on Best Buy’s delivery service!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cengiz. Thank you for sharing your experience with the LG Dryer (DLE8400WE) model. We understand your concern about delayed delivery, especially when you’ve planned everything around it. We strive to provide excellent services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to confirm the delivery details and, if needed, explore any alternatives for expedited service.
In the meantime, if there’s anything we can assist you with regarding your dryer or other appliances, please don’t hesitate to let us know. We want to ensure that your appliances arrive and perform perfectly when they do.
Feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help further. ^Juvy
Rated 1 out of 5 stars
Stopped working in 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In only 10 months the dryer is stopped working. LG customer service is unreachable only chat bot response is available
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, and thank you for sharing your experience with your LG electric dryer. We understand how important it is for a major appliance to remain reliable—especially within the first year of ownership—and how challenging it can be when you’re unable to connect with a live support representative.
We’d like to review your case directly to see what options are available under your warranty and help get your dryer back in working order. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your model and serial number, proof of purchase, and any service or reference numbers you may have received so far. ^James.
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfaction. The door is supposed to open 2 ways does not
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this peace of lemon from best buy with extra protection, and it is been headache since it is not working properly and I have been played in between Manufacture warranty and best buy protection without a resolution, I have contacted both parties and still till this day for 3 months having issue, so I guess never use LG or best buy again for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Khaled. Thank you for sharing your feedback about the LG Dryer (DLE8400WE) model. We understand your concern about experiencing ongoing issues and difficulties with both the manufacturer warranty and protection plan.
To resolve this, please contact us directly through social media @LGUSSupport with your purchase details and any service records. We’ll work with you to address the issues with the dryer and navigate any remaining warranty or protection plan concerns. We're committed to ensuring you receive the support you need. ^Juvy
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dryer for 3 days and it's awful. It doesn't dry completely, it shuts off and the clothes are still damp. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLE8400WE) model. We understand that having clothes come out damp after a cycle is concerning. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but we missed the mark this time. Please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dryer-reasons-why-your-dryer-won-t-dry-CT10000011-1366647777314#. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Puddles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s water leaking all over the floor. It’s extremely frustrating
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for communicating with us regarding your LG Dryer (DLE8400WE) model. We understand your concern about dealing with a water leak from your unit. We strive to provide high-quality products that exceed our customer's needs. First, check the drain hose and ensure it's properly connected and not kinked or clogged. Also, inspect the door seal for any damage or debris causing leaks. Additionally, verify that the dryer is level, as an uneven surface can sometimes lead to leaks. For further assistance, please reach out to us on social media @LGUSSupport. We will assist you with further troubleshooting and arrange a technician if needed. ^Juvy
- Pros mentioned:Drying performance, Overall performance
Rated 5 out of 5 stars
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Drys quickly and looks great too.
I would recommend this to a friend - Pros mentioned:Door design, Overall performance
Rated 5 out of 5 stars
Like the LG with EasyLoad Door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient dryer. I like the door that drops down. We have only had it for a few months, but so far it's doing a good job.
I would recommend this to a friend

































