Customer Ratings & Reviews
- Model:
- DLE8400WE
- SKU:
- 6573554
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the overall and drying performance of the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door, as well as its door design, ease of use, and large capacity. Many appreciate the quiet operation and smart connectivity features. However, a few customers have noted that the lint trap design could be improved.
This summary was generated by AI based on customer reviews.
Dissatisfied Long time Best Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is not completely drying my clothes and beddding. Towels is taking 2 dry cycles to get completely dry. I have to hang my towels on my clothes line for about 4 hours before putting in the dryer. Waste of my time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience with the LG Dryer (DLE8400WE) model. We understand how important it is for your laundry to come out fully dry and ready to use.
For heavier items like towels and bedding, we recommend selecting the Heavy Duty or Towels cycle and enabling the Manual Dry or More Time option to extend drying. Also, make sure the FlowSense duct blockage indicator isn’t lit — restricted airflow can reduce drying performance. Cleaning the lint filter and checking your external vent for obstructions can make a big difference. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Awesome machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Look, easy to install, great control panel, good overall value
I would recommend this to a friendReview - Electric Dryer w/ door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent spacing throughout the and minimal energy spend.
I would recommend this to a friendLG Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size dryer for our family of 5. First time it was used it popped up an error, D80. Disappointed in that, especially for the cost of the dryer.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KellieS. Thank you for sharing your experience with us. We understand your inquiry regarding the D80 error code on your LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door. We understand that the unit didn't meet your expectations during its first use. This specific code indicates an 80% blockage in your home's exhaust duct, so we recommend checking and cleaning your venting system to ensure proper airflow.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Very Good Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. Love the color combo. Looks pretty at home
I would recommend this to a friendDrier machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s s great product but I don’t like the is touch screen
No, I would not recommend this to a friendPurchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store service was excellent along with the install
I would recommend this to a friendLove my dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the options this dryer has to offer!!!!
I would recommend this to a friendNever Buy LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recoomend this washer and dryer set to my worse enemy. LG has the worse customer service. They also make You use them for the repair for the first year even if you buy Best Buy's warranty. Then the presidential team of LG is a joke. PORCHA Is terrible. I hope someone of importance see this and understands how terrible of customer service is. I have provided videos of the machine not working and they still refuse to address the issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Brandi. Thank you for sharing your experience with us. We understand that the LG - 7.3 Cu. Ft. Smart Electric Dryer and its matching washer set have not met your expectations. We understand your inquiry and the frustration regarding the service process, including the specifics about the warranty coverage during the first year and your interactions with our support teams. Your detailed feedback is extremely important to us, and we appreciate you bringing these serious concerns to our attention.
We are dedicated to providing both innovative, high-quality appliances and exceptional customer support, and we want to ensure every customer interaction reflects that commitment. We are focused on reviewing all aspects of the service journey you described to better understand the challenges you've faced with your unit not working and the subsequent communication regarding the provided videos. We want to ensure your issues are fully addressed and resolved with the care you deserve.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, most of the time it turns itself off before all clothes are dry
No, I would not recommend this to a friendBad Batch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.order this dryer 1st one made scraping noise right away, replacement one made noise after 3rd use, got a 3rd dryer came in damaged not happy!!!! It was damaged to the point where if I were delivering it, I would have never taken it off the truck!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with the scraping noise and damage to the LG Dryer (DLE8400WE) model you received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, that scraping noise in a dryer can be from a little something stuck in there, like a coin or a paper clip, caught in the drum or the lint filter. If you could take a quick look at those areas, that might help pinpoint the issue. As for your third dryer that got damaged, we suggest you contact Best Buy customer service at 888-237-8289 to let them know about the situation.
If you need any more help, feel free to drop us a private message on social media @LGUSSupport. We're here and ready to help you find some solutions. ^Juvy
If you love to wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances I purchased from Best Buy were supposed to be delivered today, but they didn’t arrive. Now they’re saying they will be delivered on February 4th. The appliances that were supposed to be delivered on January 28-29 are delayed, and on top of that, they casually tell me I can cancel if I want. I planned my moving date and everything based on this delivery. Do not rely on Best Buy’s delivery service!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cengiz. Thank you for sharing your experience with the LG Dryer (DLE8400WE) model. We understand your concern about delayed delivery, especially when you’ve planned everything around it. We strive to provide excellent services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to confirm the delivery details and, if needed, explore any alternatives for expedited service.
In the meantime, if there’s anything we can assist you with regarding your dryer or other appliances, please don’t hesitate to let us know. We want to ensure that your appliances arrive and perform perfectly when they do.
Feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help further. ^Juvy
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfaction. The door is supposed to open 2 ways does not
No, I would not recommend this to a friendStopped working in 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In only 10 months the dryer is stopped working. LG customer service is unreachable only chat bot response is available
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, and thank you for sharing your experience with your LG electric dryer. We understand how important it is for a major appliance to remain reliable—especially within the first year of ownership—and how challenging it can be when you’re unable to connect with a live support representative.
We’d like to review your case directly to see what options are available under your warranty and help get your dryer back in working order. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your model and serial number, proof of purchase, and any service or reference numbers you may have received so far. ^James.
Very disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this peace of lemon from best buy with extra protection, and it is been headache since it is not working properly and I have been played in between Manufacture warranty and best buy protection without a resolution, I have contacted both parties and still till this day for 3 months having issue, so I guess never use LG or best buy again for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Khaled. Thank you for sharing your feedback about the LG Dryer (DLE8400WE) model. We understand your concern about experiencing ongoing issues and difficulties with both the manufacturer warranty and protection plan.
To resolve this, please contact us directly through social media @LGUSSupport with your purchase details and any service records. We’ll work with you to address the issues with the dryer and navigate any remaining warranty or protection plan concerns. We're committed to ensuring you receive the support you need. ^Juvy
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dryer for 3 days and it's awful. It doesn't dry completely, it shuts off and the clothes are still damp. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLE8400WE) model. We understand that having clothes come out damp after a cycle is concerning. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but we missed the mark this time. Please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dryer-reasons-why-your-dryer-won-t-dry-CT10000011-1366647777314#. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Drying performance
Smart Electric Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a large, very powerful dryer. I’m extremely happy with its efficiency because it saves me a lot of time, and the clothes come out dry and wrinkle-free, ready to wear.
I would recommend this to a friend - Pros mentioned:Drying performance, Noise level
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is pretty quiet while running and does a great job of drying clothes. My old dryer frequently needed 2 cycles to dry but this gets the job done in one cycle. It also plays a happy song when the cycle is done.
I would recommend this to a friend Puddles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s water leaking all over the floor. It’s extremely frustrating
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for communicating with us regarding your LG Dryer (DLE8400WE) model. We understand your concern about dealing with a water leak from your unit. We strive to provide high-quality products that exceed our customer's needs. First, check the drain hose and ensure it's properly connected and not kinked or clogged. Also, inspect the door seal for any damage or debris causing leaks. Additionally, verify that the dryer is level, as an uneven surface can sometimes lead to leaks. For further assistance, please reach out to us on social media @LGUSSupport. We will assist you with further troubleshooting and arrange a technician if needed. ^Juvy
- Pros mentioned:Overall performance
New LG washer & dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a LQ washer & dryer from Best Buy a few weeks ago. They both are working great. Hopefuly for many more years.
I would recommend this to a friend