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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,266 reviews
  • Rated 5 out of 5 stars

    Stackable washer and dryer is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer is a excellent product, good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drys well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month. So nice to have clothes come out dry rather than damp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed with no problems. Courteous delivery men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ToNow use to it.ok me a while to figure out how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .. excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well they came and install everything so perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I bought the washer and dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the appliance sale and it has worked wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy self installation. Good safety features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i literally bought this dryer because of the rebate! sent in my rebate request and was declined because i was not a member of the electric company! sooooooo disappointing. and to top it off the 800.00 dryer is pretty much just like a basic dryer, nothing to exciting to say about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Super useful, I Have recommended it to my friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG quality is not great anymore

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the only model that I could take home the same day and not good, it doesn't always dry the clothes and I have to run it several times.... so disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to redo the vent but other than that its all good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRENDOUS DELIVERY EXPERIENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a better rating, but I had to CANCEL MY ORDER BECAUSE THEY NEVER DELIVERED THE DRYER I ALSO ORDERED. What an incompetent, useless, unprofessional expiernce ordering items to be delivered. Just 0 out of 10 from start to finish. I WILL NEVER ORDER DELIVERY AGAIN. And I advise you all to do the same. At no point did Best Buy attempt to right this wrong, compensate or alleviate any of my time for taking off multiple days of work for their scheduled delivery time only for them to not show up, not call and then re-schedule over 5 times. After the 5th time I gave up and cancelled the order. Lowes delivered THE NEXT DAY with zero issues. AGAIN, SAVE YOUR SELF AND DO NOT EVER ORDER ITEMS FOR DELIVERY.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Chris. Thank you for sharing your experience on the LG Dryer (DLE3400W) model. We understand your concern about the difficulties you encountered during the delivery process with Best Buy. We strive to provide exceptional services and ensure a smooth experience.
      We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. You can also try checking for any updates or shipping options from other delivery services that may be available, and we'd love to assist you with any other concerns or questions regarding your LG appliance.

      Please send us a private message on social media @LGUSSupport with your case details, and our team will make sure to assist you further. We appreciate your feedback and are here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer just takes awhile to run the cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very good. Drys clothes fast and really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good quality. Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 8-cycle dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quick dryer, really like the quick dry cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, drys clothes quickly, and super quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and buying experience Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were great. Friendly and very professional

    I would recommend this to a friend