Customer Ratings & Reviews
- Model:
- DLEX4200W
- SKU:
- 6419626
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 7.4 Cu. Ft. Stackable Smart Electric Dryer's excellent drying performance, quiet operation, and ease of use. Many appreciate its large capacity and the added benefit of the steam feature, while some find the sleek design appealing. A few customers mentioned challenges with installation, and others commented on the higher price point.
This summary was generated by AI based on customer reviews.
Just my luck…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, after only 21 days after install, the dry stopped Working. Glad the electrical breaker did it’s job, the dryer was on the way to causing a fire. Purchased July 3, installed August 2.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn this has happened and would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the installer set it up the dryer is making a loud grinding sound… now Best Buy tells me it will be 6 weeks for another one to come in!!! This is after I had to return the LG dryer for throwing codes!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Doesn't dry well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only find one cycle that drys the clothes. Not happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Don't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 star LG is don't wanna fix this dryer which I purchased five months ago. It's all ready broken.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Stackable Smart Electric Dryer . This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Poor choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry clothes at all. Takes at least three cycles to dry the clothes. I have tried all the cycles and end up with the same results.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Do Not Reccomend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had an error message on here from day 1...d80. No matter what I do, I cannot get rid of it. And the dryer takes FOREVER to dry clothes....it's awful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the error and inconvenience this issue has caused you. Please know that the hot, humid air from the dryer has to go somewhere, or else the moisture will stay in the drum and clothes. 2 or 4 bars on the flow meter indicate that the exhaust system is severely restricted.
NOTE: On gas dryers, D80 may indicate a lack of gas supplied to the unit.
Here are some things you need to check to determine what is causing this error message:
1. CHECK FOR LINT BUILDUP
Check for lint buildup at the rear exhaust duct; the lint buildup will cause a long drying time in the dryer.
If you need the service of a professional technician, contact a local vent cleaning company to clean the vent.
2. INSPECT FOR DAMAGED EXHAUST
A crushed or damaged exhaust will also cause air blockage. If possible, check every section of your exhaust duct to ensure it is not crushed, kinked, or damaged.
3. INSPECT FOR CRUSHED CONDUIT
Avoid long runs or runs with multiple elbows or bends.
- An excess or crushed transition duct,
Too many elbows or exhaust for too long can also cause long drying times.
4. LENGTH OF THE DUTCHWORK
When the ductwork is too long or has too many bends, blockages can occur and be hard to trace. In this case, check the exterior part of the house when the machine is running to see if exhaust air is blowing outside.
For a proper inspection and repair of this situation, contact a local vent cleaning company to clean the vent.
If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. Danee
Rv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was my second time replacing the dryer and it didn’t last one week it didn’t dry or do anything I had to replace it with a Samsung and now it’s better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Poor Preparation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer didn’t have a stackable kit. I told the sales person that we wanted to stack these units.
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your installer. Should you have any other concerns about LG Electric Dryer, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Terrible communication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit may be excellent but month late so far and counting — rescheduled 5 times and hours on the phone with no real answers or help
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi setup is difficult, returned and bought the GE instead. GE was much better and I won’t part with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for I have had only problems with it, still trying to figure out the problem
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
defected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dryer and it was defected then I exchange it and it have the same problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Defective Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the technician started the dryer it made a loud clanking sound and would not heat.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Defective dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jan 2, 2021 This dryer was delivered. After they left we ran it and it is deferctive and I am not able to call or get through to anyone for help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Hurry up and Wait
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t ship had to wait another month for washer and dryers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
best buy charged incorrect pricing and refuses to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy charged incorrect pricing and refuses to fix
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize or this inconvenience. Please contact BestBuy regarding this.^Venette
- Pros mentioned:Capacity
Rock solid performance LOVE THIS APPLIANCE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built machine! No issues in the last 3 years my moms LG machines from 8 years ago are still running strong! sleek clean design, and large capacity efficient and cleans very well! I cant recommend LG appliances enough they are as good a luxury brands at an affordable price!
I would recommend this to a friend - Pros mentioned:Dryer performance
Nice Machine, BUT....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer (and matching 4200 washer) to replace my old LG pair that died after many years. This new pair has most of the same features and I'm happy with it. However, the dryer cut one feature that I consider very important. The machine has a bunch of automatic cycles that set temp, drying level, and dirt level assumptions....nice to use because it monitors the load and adjusts it self accordingly. It also has option buttons to supposedly customize all those settings to your specific needs. However, in fact the temperature setting is not changeable in any but the manual cycle. So if you want to put the machine in the Normal cycle, it will only dry with mid-high heat....too high for my preference. I find myself fumbling around trying to find a cycle the combination of settings I want....true, I could use the manual cycle, but then I lose the self-monitoring feature. My old units allowed temp to be adjusted in any cycle...that was the proper design. Also, the much touted ThinQ feature is a useless joke. They entice you to think you will get some added downloadable features / cycles by using it. Not so much. True, you can operate the machine from your phone, and get a
No, I would not recommend this to a friend - Pros mentioned:Capacity
I love this dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the steam fresh option. The large capacity handles bedding with no problem.
I would recommend this to a friend - Pros mentioned:Ease of use
Lg great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product passes my expectations in ease to use and performance.
I would recommend this to a friend