Customer Ratings & Reviews

The LG dryer is good so far, however when I reversed the door hinge on the dryer it does not line up well with the latch and closes/opens much harder. I don't know about the reliability yet. I also ordered the matching washer from Best Buy because they had the earliest delivery date, which ended up not being the case, The 1st appointment they showed up to install the washer, but had no washer! The 2nd appointment they installed it but didn't level it properly. The dryer had to be delivered at a later date. On the morning of the dryer appointment they confirmed they would be there in the time window only to be later notified I would have to reschedule, I called to complain and was assigned a case number, but never heard back from Best Buy. The dryer was delivered and installed on the 4th appointment by a subcontracted Best Buy professional plumber. However, I went down in the basement about a week later and noticed a smell and found the dryer vent pipe from the main level was no longer connected to the outdoor vent!

We shop at Best Buy for several reasons One is because of the knowledge your associates have on what ever we are shopping for Two is for offering several options on what ever we are shopping for Three is for competitive pricing

What an amazing buy! We have been waiting to buy the right dryer and we finally got it. It works with gas so my electric bill doesnt suffer. And it gives us many options to dry everything we need from clothes to rugs

This machine worked great. It was easy to set up and is what we would choose again

This dryer works really well…I absolutely love it!

Works very well. I bought these because my brother owns LG set and they’re very satisfied with no issues for years now. So far they’re very reliable and looks good. No regrets here!

Great purchase, energy efficient will purchase it over again if I have to.

Such a great combo, they are not noisy like some others complained, they are quite quiet for me. I have not tried the app though.

My old LG washer & dryer lasted 17 years. I am hoping that this pair will last & serve me well for years as well.

Great dryer...We bought a set of washer and dryer and we cannot be more happier. You receive a message when its ready to take your clothes out. Really recommended...

I've only used it once and have no complaints. It's pretty quiet so that's a plus.

This is a great device with AI software modification. I recommend this product.

So happy my clothes come out beautiful so far! The steam was great for a touch up. Thanks!

Consumer Reports rated this model number 1 across the board. I waited a year to be able to get this washer/dryer combo because of the pandemic. Best Buy had the best price and the experience was painless. The washer is well-made with tempered glass doors and lots of preprogrammed options. This even has a lite inside the drum after you turn it on. SPEND THE EXTRA FOR THE PEDESTALS!

Good product. Installation was smooth and seemless

This washer and dryer far exceeded our expectations. Delivery was super smooth. Set up with straight forward. Would definitely purchase from Best Buy again.

Great value, color and style is perfect for my laundry, easily installed. Caught on sale and as always Best buy delivered great service

I love the washer dryer and the black white is a new color for me after always having SS I don’t like the way the doors are because you don’t have a choice on which side opens other than that they are great.

Great dryer. Was able to stack so it was space-saving. Had to upgrade from 20 year old dryer that just stopped working - fantastic replacement.

The new LG washer and dryer work ok, but I regret my purchase. There are too many programs, and I miss the simpler machine. My biggest mistake has to do with their size. I knew my space was limited, and focused on the overall depth of the machines, rather than the shape. They measure an inch less than the old Samsung, but the Samsung had a smaller, thicker door on a curved profile. That door gave the machine an added inch. The LG is more like a solid cube with a wider/flatter door. That makes it so that it barely clears the swing of the door entering the room. The 2 machines take up more space than the older Samsung even thought they are 1 inch smaller. My mistake.