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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence for its excellent overall performance, quiet operation, and effective drying capabilities. Many appreciate the ease of use, large capacity, and the helpful steam function. While some users noted minor drawbacks related to visibility and sensor performance, the positive feedback overwhelmingly focuses on the dryer's efficiency and convenient features. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 747 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and runs smoothly Love the product and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how much this dryer can hold, even my comforter! love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wader/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer and Drier at a reasonable price would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brand New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the washer and dryer for 2 weeks. Yet to use any of the steam functions. Had an LG washer and dryer previously with no issues so expecting more of the same. Still getting used to all the different features. Very quiet. Wish the hard copy owners manual that comes with the washer had more info so you wouldn’t have to download an additional manual that has more information. Overall very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Gad dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says connecting to wifi was a bit more complicated that I though but YouTube helped like the steam setting on this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with warranty service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence (Black steel). We understand your inquiry regarding the new vibration noise you're hearing from the dryer and the difficulty you had with the previous service call and the discussion about potential warranty charges. We also understand that the unit didn't meet your expectations due to these concerns.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY6
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a gas dryer. Enjoying the steam feature to reduce wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and quiet and looks great I stacked them in the closet, look great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer and great outlet pricing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer with lots of functions. Seems well built and was easily installed and connected to our gas line. It has some great self-diagnostic testing functions that tell you if there are any problems with the gas connection or the venting. My only complaint is that the internal gas piping prevents the dryer from being side-vented on the right side. We bought it through the Best Buy Outlet so we got a great price and it only had superficial dirt on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LoveThis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! The look, color, and size are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Would buy again. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price, overall this was an enjoyable purchasing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer has worked extremely well. And exceeded all of our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is tender to your clothes and dries towels and heavy fabric perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer set. This is the second time I buy a set of LG washer and dryer. Never had a problem with my first set. I sold my house one of the items the new owner liked is the red washer and dryer with pedestal after 5 years they looked like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG person

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer, Havent tried the steam yet but excited about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale with matching set. So far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer dry's clothes very well lots of different settings for different types of loads is an excellent option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LGDryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my small washroom works very well

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries well--love the multiple options and flexibility of the cycles

    I would recommend this to a friend