Customer Ratings & Reviews
- Model:
- DLGX4001B
- |
- SKU:
- 6419618
Customer reviews
Rating 4.6 out of 5 stars with 764 reviews
(764 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent overall performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, praising its quiet operation and effective drying capabilities. Many appreciate its ease of use and large capacity, with some highlighting the benefits of the steam function and sleek design. However, a few customers have expressed concerns regarding the interior light, visibility of settings, sensor performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Works flawlessly. Easy to connect to wifi.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Gasdryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it connects to my ThinQ app and tells me when a cycle is complete as well as diagnostics if I have any problems. I also like that I can throw something in to steam it and get the wrinkles out without having to iron my clothes! Doesn’t work so well on linen but everything else perfect.
I would recommend this to a friendRated 2 out of 5 stars
Inconvenient Service (See above)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the dryer. However, after three attempts, we still have a dented dryer. We have learned that the replacement will come in March We have been inconvenienced as to service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randall. Thank you for sharing your experience with your LG Dryer (DLGX4001B) model. We understand the importance of receiving a unit in the condition you expected—especially after multiple delivery attempts. It’s great to hear that you’re enjoying the dryer itself, even though the process around the replacement has been challenging.
To help ensure your current dryer continues performing well while you wait for the replacement, one step you can try is checking that the exhaust duct is fully clear and properly connected, as restricted airflow can impact drying efficiency. You can also run the Flow Sense indicator test by pressing and holding the Temp and Signal buttons for 3 seconds to confirm the venting system is operating correctly. More guidance here: https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. We’d be glad to assist you further. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and continue supporting you directly. ^Juvy
Rated 5 out of 5 stars
Great dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old dryer, what a difference! No more shrunk clothes and the wrinkle guard feature with steam works well
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was amazing and could not be any happier than
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Simple and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the lg pair after doing extensive research and hands down they are the best machines for the money and they back it up with there warranty.. I spoke with people that repair washer dryer units and they said hands down LG..
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good to use and it was recommended by Best Buy person. We are loving it!!
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
Best Dryer Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dry's clothes fast and doesn't shrink them.........
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recently bought a new gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer has easy to use controls, and works very well
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery, amazing sales person and the machine works amazing. So many functions.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Dries fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty quiet and it seems to dry pretty fast . Like how there is a light inside the drum
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for dryer and good reliable dryer. Change for propane so you have to change orifice.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great product with loads of features and options
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes great products, and this one is no exception. I love that I can connect to it wirelessly with the LG app. Great dryer!
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is probably the worst customer support ive ever dealt with. I had an issue with my order on the delivery. I tried calling customer service correct issue and cannot get anyone for several days. I did do the online chat option took several hours and got nowhere. I was told I would get a call within a few days and never got one. I will never buy any other appliances buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Thomas. Thank you for reaching out about your LG Dryer (DLGX4001B) model. We understand the importance of having a smooth delivery and support experience. One helpful step you can try with this model—once everything is fully set up—is to run the Flow Sense check by ensuring the exhaust duct is clear and the venting is not restricted. This helps the dryer operate efficiently and prevents drying delays. For more guidance, visit https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist further. ^Juvy
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no problem at all, works efficiently. A good investment it is for your home.
I would recommend this to a friend Rated 5 out of 5 stars
A wonderful purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love everything about this machine. It is so very state of the art & up to date with all the bells & whistles!!!
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the machine has proven its worth. I like it.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 3 out of 5 stars
Great product...horrible installation and delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer and dryer so far...but the delivery/install team were extremely rude. One of the guys even got into an argument with me because they both stopped working when they left, and I called them and asked them to come back...and he said I messed with something and made them not work. I love Best Buy, but they desperately need to stop hiring 3rd party for delivery and install. I feel like I never have a good experience any more when they come to deliver anything unless it is the geek squad, which is never is for appliances.
I would recommend this to a friendRated 5 out of 5 stars
LG gas dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works amazing. I guess it’s on sale now! Wish I would have waited .
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new washer and dryer. The gentlemen that delivered it were extremely professional, knowledgeable and polite. They also cleaned up any mess they made.
I would recommend this to a friend






























