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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, praising its quiet operation and effective drying capabilities. Many appreciate its ease of use and large capacity, with some highlighting the benefits of the steam function and sleek design. However, a few customers have expressed concerns regarding the interior light, visibility of settings, sensor performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 764 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Works flawlessly. Easy to connect to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gasdryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it connects to my ThinQ app and tells me when a cycle is complete as well as diagnostics if I have any problems. I also like that I can throw something in to steam it and get the wrinkles out without having to iron my clothes! Doesn’t work so well on linen but everything else perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconvenient Service (See above)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the dryer. However, after three attempts, we still have a dented dryer. We have learned that the replacement will come in March We have been inconvenienced as to service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Randall. Thank you for sharing your experience with your LG Dryer (DLGX4001B) model. We understand the importance of receiving a unit in the condition you expected—especially after multiple delivery attempts. It’s great to hear that you’re enjoying the dryer itself, even though the process around the replacement has been challenging.

      To help ensure your current dryer continues performing well while you wait for the replacement, one step you can try is checking that the exhaust duct is fully clear and properly connected, as restricted airflow can impact drying efficiency. You can also run the Flow Sense indicator test by pressing and holding the Temp and Signal buttons for 3 seconds to confirm the venting system is operating correctly. More guidance here: https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. We’d be glad to assist you further. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and continue supporting you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old dryer, what a difference! No more shrunk clothes and the wrinkle guard feature with steam works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was amazing and could not be any happier than

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lg pair after doing extensive research and hands down they are the best machines for the money and they back it up with there warranty.. I spoke with people that repair washer dryer units and they said hands down LG..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good to use and it was recommended by Best Buy person. We are loving it!!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Best Dryer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry's clothes fast and doesn't shrink them.........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recently bought a new gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer has easy to use controls, and works very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, amazing sales person and the machine works amazing. So many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dries fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet and it seems to dry pretty fast . Like how there is a light inside the drum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for dryer and good reliable dryer. Change for propane so you have to change orifice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with loads of features and options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes great products, and this one is no exception. I love that I can connect to it wirelessly with the LG app. Great dryer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is probably the worst customer support ive ever dealt with. I had an issue with my order on the delivery. I tried calling customer service correct issue and cannot get anyone for several days. I did do the online chat option took several hours and got nowhere. I was told I would get a call within a few days and never got one. I will never buy any other appliances buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Thomas. Thank you for reaching out about your LG Dryer (DLGX4001B) model. We understand the importance of having a smooth delivery and support experience. One helpful step you can try with this model—once everything is fully set up—is to run the Flow Sense check by ensuring the exhaust duct is clear and the venting is not restricted. This helps the dryer operate efficiently and prevents drying delays. For more guidance, visit https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist further. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problem at all, works efficiently. A good investment it is for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this machine. It is so very state of the art & up to date with all the bells & whistles!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the machine has proven its worth. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product...horrible installation and delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer so far...but the delivery/install team were extremely rude. One of the guys even got into an argument with me because they both stopped working when they left, and I called them and asked them to come back...and he said I messed with something and made them not work. I love Best Buy, but they desperately need to stop hiring 3rd party for delivery and install. I feel like I never have a good experience any more when they come to deliver anything unless it is the geek squad, which is never is for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG gas dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works amazing. I guess it’s on sale now! Wish I would have waited .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new washer and dryer. The gentlemen that delivered it were extremely professional, knowledgeable and polite. They also cleaned up any mess they made.

    I would recommend this to a friend