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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, praising its quiet operation and effective drying capabilities. Many appreciate its ease of use and large capacity, with some highlighting the benefits of the steam function and sleek design. However, a few customers have expressed concerns regarding the interior light, visibility of settings, sensor performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 764 reviews
  • Rated 5 out of 5 stars

    Amazing Dryer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! So quiet, efficient, a great purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good dryer with cool features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gas dryer. Gets loads dry quick and doesn’t over dry. I like the reduce static cycle: it leaves the items just barely damp, but no static. Clothes are softer too this way so I no longer use fabric softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the staff. Updated features without being too ‘extra’. LG is my go to brand for household appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dryer is a dryer now a days. This has a real glass door, and a shallow depth. The glass door stands out in scratch resistance. If it matters what so ever on how deep the machines profile is…LG has the shallowest profile on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and Dryer! Very well put together. Install was super easy, used Stainless steel braided hoses for the hookup and used a zip tie around the drain hose to make sure it didn't slip out. Finish is very well done, hopefully they will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it has a fast wash 15 minutes. I am so glad I purchased it from Best buy. Delivery drivers were professional. Best purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a fantastic job. Only downside is that it’s too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine just took forever trying to get best buy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase loved the style and color......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer because it drys the clothes at different temperatures within a reasonable time. The dryer has different features for different quality of clothes. Never had an issue with this dryer compared to other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman, not pushy, no pressure. We have made several purchases for many years with Best Buy. Wish there was a 10 star rating. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and fast to dry… doesn’t take space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the gas and dryer set. Every easy to use, LOVE the steam dry option. With many options to chose from it makes it easy to dry clothes without trying to figure out the standard settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes come out Dry and Dryer is so quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with my new Washer and Drier. Clothes are coming out nice and clean and all appliances are quiet and drier is also very quiet. There are many settings to use and you can customize to the way you like. I highly recommend this Dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better Than a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Samsung bought from Best Buy 15 years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of features and love the app!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer! It's got lots of great options for drying clothes -- especially for delicates. Super cool that I get alerts from the app that the cycle has finished so I can avoid wrinkly clothes that have been sitting too long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer machine, actually the set is great. I love the steam option so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy for my purchase the driver was very impressed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with warranty service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence (Black steel). We understand your inquiry regarding the new vibration noise you're hearing from the dryer and the difficulty you had with the previous service call and the discussion about potential warranty charges. We also understand that the unit didn't meet your expectations due to these concerns.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY6
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Decent dryer, great app interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say I love this dryer. It does the job efficiently when I choose the correct settings. Here are some good things: Light inside the unit. App connectivity Timed dry choices Things that bug me: No dryer delay start, The sensing drying option don’t do well with mixed loads. Jeans are still damp for example. So I have to do time dry on any mixed loads. The time dry defaults the temperature to high when I turn it on and if I change it to low then change the time It resets to high temp dry again. You have to be careful or you’ll end up with shrunken clothes. I wish we could program more custom settings

    I would recommend this to a friend