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Customer Ratings & Reviews

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$999.99
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Comp. Value: $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 771 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, praising its quiet operation and effective drying capabilities. Many appreciate its ease of use and large capacity, with some highlighting the benefits of the steam function and sleek design. However, a few customers have expressed concerns regarding the interior light, visibility of settings, sensor performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 771 reviews
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new washer and dryer. The gentlemen that delivered it were extremely professional, knowledgeable and polite. They also cleaned up any mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good dryer with cool features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gas dryer. Gets loads dry quick and doesn’t over dry. I like the reduce static cycle: it leaves the items just barely damp, but no static. Clothes are softer too this way so I no longer use fabric softener.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a fantastic job. Only downside is that it’s too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dryer is a dryer now a days. This has a real glass door, and a shallow depth. The glass door stands out in scratch resistance. If it matters what so ever on how deep the machines profile is…LG has the shallowest profile on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the staff. Updated features without being too ‘extra’. LG is my go to brand for household appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dryer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! So quiet, efficient, a great purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and Dryer! Very well put together. Install was super easy, used Stainless steel braided hoses for the hookup and used a zip tie around the drain hose to make sure it didn't slip out. Finish is very well done, hopefully they will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it has a fast wash 15 minutes. I am so glad I purchased it from Best buy. Delivery drivers were professional. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer because it drys the clothes at different temperatures within a reasonable time. The dryer has different features for different quality of clothes. Never had an issue with this dryer compared to other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman, not pushy, no pressure. We have made several purchases for many years with Best Buy. Wish there was a 10 star rating. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine just took forever trying to get best buy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better Than a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Samsung bought from Best Buy 15 years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase loved the style and color......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the gas and dryer set. Every easy to use, LOVE the steam dry option. With many options to chose from it makes it easy to dry clothes without trying to figure out the standard settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is probably the worst customer support ive ever dealt with. I had an issue with my order on the delivery. I tried calling customer service correct issue and cannot get anyone for several days. I did do the online chat option took several hours and got nowhere. I was told I would get a call within a few days and never got one. I will never buy any other appliances buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Thomas. Thank you for reaching out about your LG Dryer (DLGX4001B) model. We understand the importance of having a smooth delivery and support experience. One helpful step you can try with this model—once everything is fully set up—is to run the Flow Sense check by ensuring the exhaust duct is clear and the venting is not restricted. This helps the dryer operate efficiently and prevents drying delays. For more guidance, visit https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and fast to dry… doesn’t take space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes come out Dry and Dryer is so quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with my new Washer and Drier. Clothes are coming out nice and clean and all appliances are quiet and drier is also very quiet. There are many settings to use and you can customize to the way you like. I highly recommend this Dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent dryer, great app interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say I love this dryer. It does the job efficiently when I choose the correct settings. Here are some good things: Light inside the unit. App connectivity Timed dry choices Things that bug me: No dryer delay start, The sensing drying option don’t do well with mixed loads. Jeans are still damp for example. So I have to do time dry on any mixed loads. The time dry defaults the temperature to high when I turn it on and if I change it to low then change the time It resets to high temp dry again. You have to be careful or you’ll end up with shrunken clothes. I wish we could program more custom settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of features and love the app!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer! It's got lots of great options for drying clothes -- especially for delicates. Super cool that I get alerts from the app that the cycle has finished so I can avoid wrinkly clothes that have been sitting too long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer machine, actually the set is great. I love the steam option so convenient.

    I would recommend this to a friend