Customer Ratings & Reviews

I love my new washer it has a fast wash 15 minutes. I am so glad I purchased it from Best buy. Delivery drivers were professional. Best purchase ever.

Great salesman, not pushy, no pressure. We have made several purchases for many years with Best Buy. Wish there was a 10 star rating. Keep up the good work!

Better than the Samsung bought from Best Buy 15 years ago.

Extremely Happy with my new Washer and Drier. Clothes are coming out nice and clean and all appliances are quiet and drier is also very quiet. There are many settings to use and you can customize to the way you like. I highly recommend this Dryer

Love my new dryer! It's got lots of great options for drying clothes -- especially for delicates. Super cool that I get alerts from the app that the cycle has finished so I can avoid wrinkly clothes that have been sitting too long!

I can’t say I love this dryer. It does the job efficiently when I choose the correct settings. Here are some good things: Light inside the unit. App connectivity Timed dry choices Things that bug me: No dryer delay start, The sensing drying option don’t do well with mixed loads. Jeans are still damp for example. So I have to do time dry on any mixed loads. The time dry defaults the temperature to high when I turn it on and if I change it to low then change the time It resets to high temp dry again. You have to be careful or you’ll end up with shrunken clothes. I wish we could program more custom settings

good machine just took forever trying to get best buy to install

Easy to coordinate, techs efficient. Showedip on time. Removed old equipment, unpacked new equipment, correctly placed and installed it as requested. Removed all packing, tested and explained use and maintenance. Pleasent experirnce.

Great machines And great service Reggie was excellent salesperson he explained very well And people who hooked it up was also great team Thank you

Excellent purchase loved the style and color......

Beautiful color and fast to dry… doesn’t take space

Really like this gas dryer. LG makes some nice times. The gas is much stronger than the electric and I would go for that if you have the option. I like the steam features.

This dryer machine, actually the set is great. I love the steam option so convenient.

From the moment I spoke with the salesperson on the phone, I knew I was in good hands. She was patient and kind, professional and efficient. The delivery was on time and everything went smoothly. Thank you!

So far so good! Haven’t really been able to use it all that much. Wifi feature works but only if the unit is on already. Not sure the point of it. Definitely would recommend

I’m very happy for my purchase the driver was very impressed

We were very pleased with our overall purchase. Delivery was quick & prompt.

Product is great but delivery was questionable. They were late, though not as big of a deal since they may have been delayed at prior stops. However, while installing they said they forgot a part at prior stop so had to go back. When I asked what part, it ended up being the entire dryer. They delivered two dryers to prior stop and brought two washers to mine. Luckily the prior stop didn’t get install so they were still in the box (as far as I know) in their garage. For future large appliance purchases I’ll most likely be using a different local company that has own trucks and employees; not a third party company that shows up in an enterprise truck. Left reviews on both surveys I was sent after install but didn’t hear anything back. Doubt I do here either.

The fact that all the programs helps to make sure clothes are properly dried & wrinkled free love it

I'm about a month in, and I'm learning to love this machine. My clothes come out damp sometimes, but I think it's because of the wrinkle care system more than anything else. While I have some reservations, I would still recommend it for the energy efficiency alone.