Customer Ratings & Reviews
- Model:
- DLGX4001B
- SKU:
- 6419618
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence for its excellent overall performance, quiet operation, and effective drying capabilities. Many appreciate the ease of use, large capacity, and the helpful steam function. While some users noted minor drawbacks related to visibility and sensor performance, the positive feedback overwhelmingly focuses on the dryer's efficiency and convenient features. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
Nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the wrong clothes drier and had to wait four days for the exchange. Then I received a washing machine that doesn’t work. Now I have to wait until Thursday for a new one. Delivery boys speak mo English at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
worst service ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are you kidding? worst experience ever. Screwed up first delivery, screwed up second delivery. Went to incorrect address for third delivery. finally completed on fourth attempt and almost one month.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Not excellent rated condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online it says excellent open box condition but the screws on the door are broken and i had to drill two out to put new screws. I can not change door side because screws are strip
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Do not buy from here
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery service of all time. Do not buy appliances from here. Countless never ending issues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you informing us about the delivery issues you encountered with Best Buy, and we apologize for any inconvenience this has caused you. Because we are a third party, we would recommend contacting them so they can provide a reasonable justification for the errors. ~Rita
Hasn't been recieved yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have made one payment on all the equipment and install but we won't receive the washer and dryer till the end of March. We knew this when ordered, but I find it hilarious they have asked for a review.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that you had issue with your delivery. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
R m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im having Lots of trouble drying my cloths it keeps turning off every one minute. And I don’t know how to make it work
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Dryer doesn't heat up to dry.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer will not dry. Service sent and they didn't fix it. Waiting on another service ticket now as Best Buy wouldn't replace it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
- Pros mentioned:Capacity, Noise level
LG Dryer Thin Q review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Still trying to figure out all of the settings, but the dryer is quiet and has a great capacity. I'm sure we will enjoy it even more, once we've had a chance to utilize all of the features. We especially like that the controls still have somewhat of a manual function, as opposed to all digitial. Overall, very pleased with our purchase.
I would recommend this to a friend project manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse service ever .. will not buy appliances from you again. Wasted 8 hours of my time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
tired of being dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but trouble with your if 2 dryers i received. on my 3rd so lets wait and see what happens..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great appliances and delivery and installations. 18 months to pay with no interest
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Don’t buy lg
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of purchase my washer already stopped heating up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Very disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorstop working first week something is wrong with the locking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use, Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this few weeks ago, easy to use, not too loud, no issues so far!
I would recommend this to a friend - Pros mentioned:Drying performance, Ease of use, Noise level
LG gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer performs well, is easy to use has plenty of options of use and it’s relatively quiet was easy to install. It looks good.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
A great purchase and choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These machines are as expected! They do a great job of cleaning all of our laundry, even the more soiled stuff like the puppy blankets, and they are quiet and efficient. They are user friendly and aesthetically pleasing as well! So far so good and I would definitely recommend!
I would recommend this to a friend - Pros mentioned:Noise level
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and QUIET This was an upgrade from an older LG unit and it is so quiet comparatively that I have to now use the notification sound when it’s done! Install was easy and delivery process smooth
I would recommend this to a friend - Pros mentioned:Drying performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing i would recommend it to anyone looking for a really good affordable dryer. It drys the clothes perfectly and lights up.
I would recommend this to a friend Eadiest installation!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gas dryer was easily installed without a hassle. I bought a gas dryer at another store and they gave me a hard time about the installation.
I would recommend this to a friend- Pros mentioned:Drying performance
One HOT Dryer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Gas dryer with a nice Steam Option. My first gas dryer and I'm glad I went this way instead of electric. Seems to dry quicker. Highly recommended!
I would recommend this to a friend