Customer Ratings & Reviews
- Model:
- DP132
- SKU:
- 7451043
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and good picture quality of this DVD player with USB direct recording. Many also appreciate its compact size and reliable performance. Positive feedback frequently highlights the straightforward setup process. A small remote control was the only significant drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
does not have hdmi capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager sold me this as HDMI compatible but it was not.
No, I would not recommend this to a friendAverage DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what pay for, but it works! Not bad for the price.
I would recommend this to a friendnot the best player
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for us for Christmas to replace an aging player (a duo DVD/VCR player). Was not impressed with this one. Had to hook the old player back up for now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We are sorry to hear that your purchase did not meet your need/expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products as well as policies/procedures to improve the overall consumer experience while anticipating market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane
good DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good basic player. the usb is a aged feature.
I would recommend this to a friendNot great with newer tvs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player is had the old red, yellow, and white chords that so not work with some or most newer smart TVs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Couldn't hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions and never could get it to work, I don't think it was the dvr I think I didn't know what I was doing...
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
no track display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use as a CD player and didn't realize it doesn't display track numbers. That was a big disappointment.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No hdmi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with my new smart TV. Didn't realize it has no hdmi output. Cant connect to my TV & its past the horrible 15 day return policy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you are not satisfied with the functionality of your DVD player! If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist. ^EJ
Suboptimal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I purchased this item so that I could play music through a Sonos amp which does not have a digital connection port (and it is a brand new current product), there is no HDMI connection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! That's unfortunate to know the product you purchase does not meet your satisfaction. I understand your frustration with not being able to connect to play music or the product not having a digital connection port. I do appreciate your feedback on this matter. So that we are able to gain more insight and research what assistance may be available to you, reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Huh?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom can’t figure out how to get this to work and I’m shocked I’m having a hard time figuring out how to set it up myself. I figured out her old player and hooked it up instead. She will return this. Bummer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your DVD player, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Promises but no solution from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased Arlington cameras and solar panels early this year. First, we were sold the wrong ones. Three visits later by the same representative they weren’t working properly. Calls to Wilmington geek squad manager resulted in two talented and friendly agents who worked out a plan to swap what we had for better and more expensive products. We’re left with the barely operative ones. June 19 ‘21
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG DVD missing parts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the unit as an open box on Nov 28th with inspected tape sealing the box. Well finally got a chance to open up the box to try out the unit only to find no power pack and not remote. The unit was not identified as missing any parts and I actually expected it to be in good shape since it had the inspection tape. Very disappointed in Best Buy quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
So So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the DVD Player. There was no HDMI connection. The picture quality was so so. The Flash Drive Recorder would not play files I previously recorded.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I appreciate your feedback.If we can assist you, please feel free to reach out to us online through https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 . I look forward to hearing from you. Thank you! ^BH
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this dvd player and it is not recognizing some of my DVDs, only some of them.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
This dvd player wasn't good for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would play all the formats and zones, but it didn't turn out to the the case. Had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. I hate to hear you are not satisfied with your DVD Player. I can definitely understand how frustrating it may have been returning the Player. I would love to see your rating go up. If there is anything we can do to help out please click the link pasted below for further assistance. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4581099 ^TH
I returned it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't what I wanted so I returned it. Very limited uses, doesn't play Blu Rays.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not the quality we expect from our products. We are sorry to hear that your unit did not work as designed. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Poor equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player has not function properly. It always stops and has never played an entire movie from beginning to end without freezing. Hate this product. Give it a negative 10 rating.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having issues with your DVD player, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Not compatable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good option for an analog device integration with a high end complex A/V system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product.This feedback will be shared with our product team.We apologize for any inconvenience. ^Venette
Price good but missing important features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price good. but i like a dvd player that you can do a play all and this one does NOT have that option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
larrybert1347 @yahoo. com
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not play my flasdrive with muisc on my tv thank you for asking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette