Customer Ratings & Reviews
- Model:
- DP132
- SKU:
- 7451043
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and good picture quality of this DVD player with USB direct recording. Many also appreciate its compact size and reliable performance. Positive feedback frequently highlights the straightforward setup process. A small remote control was the only significant drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Basic Dvd player cheap price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont think I would buy this product again. It is cheaply made. Stopped working about 4 months after buying it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player does not have a HDMI hookup; so it will not work with my smart TV. I was told that I have to buy a different cord connector. Totally not worth buying this, since you can buy another player with HDMI hookup for about $10 more than the cost of the connector. I would like to return this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Dvd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if the product is defective but it is not a great product it didn’t really go well with my television and it only plays black-and-white which I’m really not interested in only watching black-and-white movies so I will be returning this Product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
no help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there were no instructions. would like to know how to uses usb port
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, please contact our Customer Support at 800.243.0000 so we could assist you.^Venette
No longer working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love LG products, but have used this less than 10x, and went to watch a Moving on a Thanksgiving, and it is no longer working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your DVD player. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't open properly. Seems cheap for a LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Cheap quality DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality, as the price would suggest. Be aware there are no HDMI inputs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the lack of HDMI ports, to let our R&D team know your dissatisfaction with our DVD player. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap dvd player that wouldn't even connect to my new tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
No Operators Manual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with operations manual so not sure if it actually works as it's suppose to..... ended up returning it ! Very bad experience and a waste of my time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
DVD player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get the DVD player to work the TV. The DVD player does show up on the setup screen. The screen says it is still Direct TV hookup. So it was money wasted. I paid Best Buy to install and hookup the tv last year. So I have no idea why the DVD player won’t play on this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the trick and is a good value for the money but the dvds don’t play with the same quality as my tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize this DVD player did not meet your expectations. We would be happy to assist you with finding a more suitable DVD player to fit your needs. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Not Satisfied...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Product was get well priced. However, The picture that it gave on the television was very poor. It looked blurry and, the audio sound was not to my satisfaction..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
The stuff nightmares are made of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this. Must of got a bad one cause this thing instantly transported me back to 1989, in my attempt to escape this time continuim, I put in a dvd from that time, it refused to release me as a captive until I unplugged it and took it back to Best Buy, oh and the pictures quality was horrible!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you had this problem with your unit. I'd like to see if we can help. Please contact our Customer Support at 800.243.0000. We apologize for any inconvenience.^Venette
Not bad for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know DVD players are almost a thing of the past, and this one is not bad for what it is.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance, don't hesitate to reach out to us via Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH
Best buy is going down hill.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is seriously screwed up. I ordered this on December 6, just got it. The shipping box was open and the merchandise box was slightly crushed. I had to call to get it sent. They forgot to mail it. I haven't hooked it up yet. I'm trying to decide if I want to send it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Does not play videos from USB as it advertises.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several different formats, drives and multiple attempts. I called LG and followed their instructions to the letter, and the videos never played. I'm going to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble playing DVD's with your DP132. You can troubleshoot issues with DVD playback on the following help library article: https://www.lg.com/us/support/product-help/CT30009760-1436992821308-playback-quality-or-errors ^CP
Not good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps stopping for no reason.reset many times would work for about 19 minutes then stop again . Guess just cheap product. Ruined Halloween.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would play a video that was recorded on an SD card. It didn't.
No, I would not recommend this to a friendMisleading Keywords/SEO & Description
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player came up searching for Blu-Ray players. The item page even offers the option "Protect Your Blu-Ray Player". Purchased it as a gift for my boyfriend and it does NOT play Blu-Ray discs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Cheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player does not have an HDMI connection, only component connections. The player was hooked up to a Samsung TV, but would only display in grainy black and white, no color. It may have been a one-off issue, but I bought a sony player when I returned this one, and the sony works just fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize it sounds like you received a damaged product. If you need assistance finding any other home electronic or home appliances please reach out to us via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA and we will be happy to figure out which of our products fit your needs best. ^CP