Customer Ratings & Reviews
- Model:
- DP132
- SKU:
- 7451043
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and good picture quality of this DVD player with USB direct recording. Many also appreciate its compact size and reliable performance. Positive feedback frequently highlights the straightforward setup process. A small remote control was the only significant drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Worst Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst DVD player ever. Brand new and the first time using it sounded like it was going to break. I would return it but my child threw away the box and receipt.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Inexpensive DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my camera pictures added to CD and DVD disks.
I would recommend this to a friendDoes Not Work.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it’s the brand or the store but this thing gave out on me after a month.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Go for an upgrade to blue ray.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned and chose samsung blue ray instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your review. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGSupportUSA ^CP
I don’t Record I need one that Records
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was looking for it Doest Record,Thanks ok
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize this product did not meet your expectations. If we can be of assistance helping you find what you are needing please reach out to us on facebook at www.facebook.com/LGUSA or on twitter at @LGUSSupport. ^CP
Disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Jan 2019 and it started giving trouble in August. Now only 8 months after purchase it has quit working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your DVD player. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Watch the hook up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be hooked up to my TV without buying extra expensive cords. By the time I got what I needed, I was better off getting the more expensive blue ray which I did
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The DP132 comes with an AV cable to connect to your TV. We are unsure of the cables you would have needed since the AV cable is included. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Disk Error
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DVD Player did not work. Gave Disk Error. Even tryed with a disk cleaning disk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Do waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have an HDMI port and only uses analog components for dubbing process. Returned item.
No, I would not recommend this to a friendAwful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box this player didn’t work. Black and white picture with diagonal lines covering the screen. Not a television problem. Promptly returned it to the store and bought a Sony DVD player.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you returned your DVD player. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product listed above is not the product that was in the box. When I opened the box it was a DVD payer with RCA Cords not a USB Connection and the LG tv I was plugging it into only has a USB.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out. For best assistance with this, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP
Bad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of money it stopped working maybe a month later even tho I only used it two times
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
No HDMI output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.despite this model touting 720p output, there is no HDMI on it. You have to use component video cables to get this resolution. I returned it and spent a little more to get a blu-ray player instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the DVD player did not meet your expectations. ^CP
Video quality is poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this for a different machine, as the movies I played were blurry. I don’t remember SD movies being blurry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG DVD player. I am sorry to hear that it did not meet your expectations and that you had to return it. The picture should not be blurry. It sounds like the unit you received was defective or the settings were not correct.
Your feedback is very important to us and the concerns will be shared with our product team.
If you decide to give LG audio products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
No HDMI Port
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not have an HDMI output. Pretty lame for this day and age. I am returning it and getting a different player.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Mike, thank you for your feedback it is very important to us. I hate to hear that you are not pleased with the feature of the television not having an HDMI output. I can understand how upsetting realizing this may have been for you. If there is anything we can do to help out in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
lasted 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for 2 months ,warranty out so don't buy you get what you pay for
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
smh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned could not get it to work or set up on any of my tvs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Basically a dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't record tv shows or tapes. Basically a dvd player that can copy cds.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Item didn’t even work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cords did not work I was not able to see anything nor hear anything on my TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, we are sorry that the cord is not working as designed. Please contact our Customer Support at 800.243.0000 or you can also reach us via direct message at Facebook and Twitter.^Venette
Not a good dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like it . Going to return it. Was not what i was looking for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette