Customer Ratings & Reviews
- Model:
- DP132
- SKU:
- 7451043
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and good picture quality of this DVD player with USB direct recording. Many also appreciate its compact size and reliable performance. Positive feedback frequently highlights the straightforward setup process. A small remote control was the only significant drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Distorted Audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is dreadful. At least 20dB over line level with little high end.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .For the DP132 model, the low audio issue may be due to how the DVD play is connected to the amplifier, please check out page 10 on your owners manual https://gscs-b2c.lge.com/downloadFile?fileId=yYNP00Dc5JZrWqzSI6G6g. Also it is important to note that to see the audio format of the current disc in the on-screen display, press AUDIO. In case that DTS audio format, then audio is not the output. For further assistance, please reach out to our technical social media support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase along with a brief description of the issue. Thank you. ^Jennifer
Bad DVD
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this DVD player and it wouldn’t even turn on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to get the picture to be wide and cover my T.V. I checked the setting and it didn't have the selection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Sorry to hear you have experienced difficulty with your DVD player! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Dvd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black and white pictures! Couldn't hook up without an HDMI cable
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Doesn't have HDMI port
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't install this player. I need one with a hdmi connection. So the 1 star I gave it should probably be ignored.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the DP132 didn't fit your needs. If you need assistance finding a DVD player that best fits your needs, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Not what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This had no hdmi capability, so I need to return this product as soon as you allow returns.
No, I would not recommend this to a friendNot HDMI compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not HDMI compatible. Had to return it because I could not connect it to my tv.
No, I would not recommend this to a friendNo HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it because it didn’t have the HDMI connection that the BestBuy salesman told us it had
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear this DVD player did not meet your expectations. If you need assistance finding a DVD player that will fit your needs best, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Wrong one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You gave me the wrong one I have to take it back because you didn't talk to me
No, I would not recommend this to a friendNot what was needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not hook up to newer model TVs. Had to return it because it had no HDMI
No, I would not recommend this to a friendBad experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bad bad experience with returning my item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Are you kidding me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who in their right mind sells a dvd player without an hdmi connector? FOR REAL?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear the DP132 did not meet your expectations. If you need help finding a Blu-ray player that best fits your needs, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Low Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to turn the TV all the way up just to barely hear the DVD audio
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you're unsatisfied with the sound quality of your DVD. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH
Don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought home it doesn’t work have to make another trip tomorrow to return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize the unit received does not work. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will return. Never worked. Couldn't get it to play.
No, I would not recommend this to a friendNo hdmi hookup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have an hdmi hookup. What year is this from? 2004?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the inputs on your DVD player. Your feedback is very important to us and your concerns will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Did not use since this unit has no HDMI port.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this unit had HDMI port, but does not. Therefore, it was returned.
No, I would not recommend this to a friendDidn’t work, had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up the DVD player and it didn’t work. Had I return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Missy, I hate to hear you returned the DVD player! This is definitely not what we expect from our products. If there is anything we can assist you with, please reach out to us directly either using Twitter at @LGUSSupport or via Facebook: https://www.facebook.com/LGUSSupport. You can also give us a call at 1-800-243-0000. ^EJ
great item I guess?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great item considering I never purchased this item
No, I would not recommend this to a friendVery bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Poor connection. Cheap unit.
No, I would not recommend this to a friend