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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2967 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers regard the AC1200 Dual-Band Wi-Fi Range Extender very favorably for its ease of use, extended Wi-Fi range, and improved signal strength, with many praising the simple setup process and noticeable performance boost. While some users experienced connection issues or compatibility problems with certain routers, the positive feedback regarding improved coverage and performance significantly outweighs the negative comments. The compact size and reasonable price point are also frequently cited as advantages. Overall, the product receives high marks for its ability to enhance Wi-Fi access in the home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,967 reviews
  • Rated 1 out of 5 stars

    brick on update

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bricked on the firmware update. 50 characters min? ok. buy a Netgear.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, MarkH,


      We appreciate your feedback towards our Linksys RE6500 and we would like to assist you further. Email your contact details and the link to this post at LinksysCares@linksys.com. Our Escalation Engineers will assist you from there.


      Regards,

      Rhea
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Not that great of range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router does not have great range. I Put it in the garage and it was having problems picking up the camera that was right outside.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Matt,

      Several factors need to be considered such as physical obstructions and wireless interference. Let’s investigate this further at LinksysCares@linksys.com so our Escalation Engineers can assist you accordingly. Don’t forget to include your contact information and a link to this post as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Probably a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range extender is probably a good product but it didn't work for me. The only place I could put it was just too far from my router so it couldn't maintain a strong signal.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Dans,

      The range extender requires at least 2-3 signal strength to get a stable connection from the router just like other wireless devices. The following steps may help you improve its connection to the network:

      - Adjust the router's wireless channel.
      - If the router has wireless antennas, point one of them to the direction of the range extender.
      - Reposition the router if possible or the range extender.

      We'd be happy to receive updates from you via email at LinksysCares@linksys.com and indicate your phone number and location for reference.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Simple and effective. Highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this WiFi extender, Linksys ac1200 in no time. 5ghz and 2.4ghz is a must for today's WiFi devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great! Great! Great! Great! Great! Great! Great! Great!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not the best but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always stay connected and have to restart it a lot.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Angie,

      Please make sure that the Linksys RE6500 is getting at least 50% of your router’s Wi-Fi signal and is located midway between your router and the area without Wi-Fi. Share with us then over email if you encounter the same difficulties so we can have our Escalation Engineers assist you at LinksysCares@linksys.com with your contact info and the link of this review, for our reference.

      Regards,

      Elyza
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Ok, should have got a more powerful one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't appear to have enough power to stream to our lower level, should have returned it and tried something with more square footage.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Grouch,

      This Linksys range extender is designed to help eliminate dead zones with additional wireless coverage of up to 10,000 square feet. Let us check this out further by sending an email at LinksysCares@linksys.com. Our Escalation Engineers are much eager to help in optimizing the unit's full potential. Indicate your contact details and the link to this post for our reference when you reach out.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Better WiFi connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi extender has really helped ensure that all my devices have good access to WiFi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    maximum disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not add to my wi fi capabilities at all now i have to call and see if linksys will take it back as best buy would not take it back they dont have that relationship w bestbuy

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Cm40,

      Your feedback is important to us. We value the time that you've spent in posting this review, and we feel the challenge that you've encountered with the device. What is the make/model of your router? Check out this link on how you can improve your router's range with the range extender: http://www.linksys.com/ph/support-article/?articleNum=138233. Let us know should you need further help by sending us an email at LinksysCares@linksys.com with your contact details and the link to this post for reference.

      Regards,

      Linksys Support
      http://support.linksys.com. Linksys

  • Rated 5 out of 5 stars

    Handy wifi extender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi extender with multiple wired ports.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wi-Fi help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product to the store. It wouldn’t “connect” with my system.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JGunter,

      Your feedback is of great value. However, having such challenge with our Linkys RE6500 is far from expected. Connecting the unit to your existing Wi-Fi network should be a breeze as long as properly configured, and the system requirements are met. We could have tapped our Escalation Engineers to check the unit and provide further diagnosis before setting it aside. Should you have any Linksys products in the future and need a helping hand, please don't hesitate to get in touch with us at LinksysCares@linksys.com. We're eager to help.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Stronger Signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extending out WIFI so we can use our security cameras.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good device if worked properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a call 6 or 7 days after I put in a friends place. It would go Orange all the time. He had zero 5G connections. I went and infact the 2.4 G was broadcasting but nothing on the 5G band. I vrified settings and could not get a signal from the 5G band. I Dissapointed in both vendor for crumby policy and product for failing so soon. Store clerk at returns stated has been happening with these lately and confirmed that product has been returned alo due to that fact.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello Thraxx11,

      This has certainly caught our attention. The RE6500 extender should have provided you with a consistent and reliable extended connectivity. We want to evaluate the setup and further look into what's going on with the unit. Please email your contact details and the link of your review as reference to LinksysCares@linksys.com.


      Hoping to hear from you soon.

      Harvey
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get extender so my PS4 which is further from the router to work and it works like a gem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extender

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this I bought two of these and best extenders I've used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked but not well enough for all of the devices connected to the wifi.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Kayt,

      The behavior of the range extender is far from expected as it is designed to handle 25+ devices. Make sure to run the latest firmware or even place it on a spot away from physical obstructions. Our Escalation Engineers would love to assist and aid in experiencing the best out of the unit. Please drop us an email with your contact details and the link to this review for reference at LinksysCares@linksys.com.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometimes have to adjust the antennae but I can't really say that the fault is in the extender. It does the job really well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    extender uses separate ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extender creates another network to extend existing network. Not very practical as I was switching from airport express. Disappointed but not worth hassle of return

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, ChrisG,

      This product is designed to extend the range of your existing wireless network. If you would like to configure it with the same wireless settings as the router's, then this article will show you how: http://www.linksys.com/us/support-article?articleNum=156206

      Get in touch with us via LinksysCares@linksys.com with your phone number and the link to this post so we can have our Escalation Engineers assist you.


      Regards,


      Irish
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    great extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the extender 50 feet from my modem and it picks up the signal and sends it 30 more feet with no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Didn’t work in my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect to my router. Maybe my router is no good but I gave up and returned the item.

    No, I would not recommend this to a friend