Customer Ratings & Reviews
- Model:
- RE6500
- SKU:
- 7401006
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the AC1200 Dual-Band Wi-Fi Range Extender very favorably for its ease of use, extended Wi-Fi range, and improved signal strength, with many praising the simple setup process and noticeable performance boost. While some users experienced connection issues or compatibility problems with certain routers, the positive feedback regarding improved coverage and performance significantly outweighs the negative comments. The compact size and reasonable price point are also frequently cited as advantages. Overall, the product receives high marks for its ability to enhance Wi-Fi access in the home.
This summary was generated by AI based on customer reviews.
Unreliable; Fails within 36 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using this as a media bridge to connect 3 Ethernet only devices to the rest of the network over 2.4G and 5G wireless. It worked initially, but within 12 - 36 hours it would lock up and stop working. Wired clients no longer had network access (even to each other) and pings from wired devices to the extender failed. A power cycle was required to get it working temporarily. Worked with Belkin Support (they own Linksys now) to try to fix it. Tried updated firmware, using only a single wireless band at a time, factory resets, and more, but would still lock up in less than 2 days. Returned for a refund.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, MediaBridge,
The Range Extender is expected to provide a stable connection once configured. In this case, there could be factors that caused the connection to drop. We understand that you've returned the product, but please know that you can email us at [email protected] should you need help with your other Linksys devices.
Regards,
Irish
Linksys Support
Multiple issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been terrible for reliability. When it works, it is great but as I stated that’s when it works. Multiple times it’ll disconnect and not work right.
No, I would not recommend this to a friendDoesn't Do What it Says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The other reviews give the impression that this product extends the range of your WiFi network. This is incorrect. What it does instead is create a new WiFi network with a different name and a different, overlapping range. If you move around with your devices, they may get confused or switch. Wireless printers on one will not be able to talk to devices on the other, and similarly for any other type of connectivity between devices that relies on them being on the same network. Also it did not really extend the range. Unfortunately I only realized this after I had thrown away the packaging, so I wasted $70 on a device I can't use.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, OldVictorian,
The RE6500 Wireless Extender lets you repeat the wireless signal of any access point or router through a wireless connection on either the 2.4 GHz or 5 GHz frequency band. It gives you an option to manually configure its wireless settings if you want to use the same name as the router's.
For an optimal range, we suggest resetting the device and taking advantage of the Spot Finder Feature to help you find the best location. Get in touch with us at [email protected] so we can get you over to our Escalation Engineers for further assistance. Don't forget to include your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
Not too happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchase this item I thought it would be easy to set up. Not guite that easy, call for help from the mfg., no results, hopefully someone else will have better luck.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Raul,
Setting up the Linksys RE6500 range extender is simple since it already has the setup software built in the web-based setup page and, it eliminates the need for a setup CD. But, allow us to have our Escalation Engineers assist you with the setup and, we'll investigate what happened to your support experience.
Please email us with your case number or phone number at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support
Poor range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I receive over 200 mbps but this extender only gave about a 15 mbps 20 ft away with no obstacles. I had to return, going to try wifi 6 mesh system.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys RE6500 range extender can deliver WiFi range up to 10,000 sq. ft. and a max link rate of 867 Mbps. You may try to update the firmware to see if that makes any difference. For further assistance, you can reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Jan
Linksys Support
Didn’t work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me so I had to return it. Might be due to steel frame construction. Ended up getting an Eero mesh system which has been good so far.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Nacho,
We appreciate your writing us a review. We could've had our Escalation Engineers check the device and assist you further. However, we respect your decision regarding this matter. Should you need our help in the future, you can always email at LinksysCares@linksys.com. We'd be glad to lend a hand.
Regards,
Gregory
Linksys Support
- Cons mentioned:Connection
Toast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its garbage. Avoid it. Never connected and customer support was terrible.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys RE6500 WiFi Extender should have a stable connection, but allow us to investigate what happened to your support experience. Please share your case number or phone number at [email protected] with the link to this review for our reference, and we'll have our Escalation Engineers assist you further.
Regards,
Jan
Linksys Support
- Cons mentioned:Compatibility
extender
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with the internet service I have. Returned. Check with your service provider before purchase.
No, I would not recommend this to a friend - Cons mentioned:Connection
Does not work with new macbooks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly stopped connecting on my macbook. Looked online, and it is a common problem with no clear cut solution.
No, I would not recommend this to a friend Didn't help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to provide Ethernet for some devices not near my router. Kept losing the Ethernet connection. Switched to MoCa (Media Over Coax) which is much faster and reliable.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Millenniumshopper,
Aside from having an outdated firmware, one of the factors that can cause connectivity issue is the distance of your RE6500 extender from the main Wi-Fi router. If you still have the product, we'll take this chance to have one of our Escalation Engineers reconfigure the extender to achieve a stable and fast internet connection. Email us anytime at [email protected] with your contact details and the link to this post for easy reference.
Regards,
Jay
Linksys Support
Would not reccomend this to anyone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well the first couple of days and then after I noticed that I was still experiencing the same problems with my internet.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The extender should deliver a stable connection after the setup. Make sure that the firmware is up to date, and you can try to relocate the extender for isolation. For further assistance, you can reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Jan
Linksys Support
Poor extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting and range is very very poor. Too Pricey and now I need to buy Google mesh
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi ingjuanrodz,
We understand how important it is to keep your Linksys RE6500 connected at all times. We’d like to have our Team assist you and further examine your setup. Please reach out to us through email at LinksysCares@linksys.com along with the link to this post and your contact details for our reference.
Regards,
Lance
Linksys Support
Not fulfilled my need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work properly. Kept losing signal. Had to switch to wiring a cable for direct connect.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, nefty123,
It could be that the extender can’t get an optimum connection from the router. Checking the LED indicator will greatly help us to determine the status of the device. Feel free to tap us at LinksysCares@linksys.com so we can help you check this further. Just include the relevant details along with a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support
Very Lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.-Good machine when extending signals that do not have any type of interference -Tried it on an apartment building on the 5th floor, did not work well to extend a signal one floor below
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Andres,
Yes, the RE6500 Wireless Extender is capable to extend your Wi-Fi coverage area of up to 10,000 square feet, however, metal objects, appliances, thick walls, and floorings would cause signal interference. In your case, you can try relocating the Extender and taking advantage of its Spot Finder Technology Feature to guide you where to position the unit to maximize its performance. Should you need a hand, feel free to contact us directly at [email protected] and we'll request one of our Escalation Engineers to guide you through the process. Indicate your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
Don't Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This we bought and when we link it up. We had so many problems with it that w had to turn it off and we have not used it since.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, MrsDee,
We’d like to know more about the challenges that you encountered when using the device so we can have our Escalation Engineers help you investigate the challenge. Just ping us at LinksysCares@linksys.com with your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support
not worth the try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible to use. Just was confusing. It was our internet server and not a need of a booster. Returned it. with ease though.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Coachdeenamcd,
We appreciate your reaching out to us. We could've had our Escalation Engineers to further assist you with the installation process. However, we respect your decisions. Feel free to email us at LinksysCares@linksys.com should you need our help in the future. We are available 24/7.
Regards,
Gregory
Linksys Support
- Cons mentioned:Connection
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing disconnects constantly. When it does connect it drops signal
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Caropanther,
As long as the unit is equipped with the latest firmware and the connection from the main router is stable, the connection of the range extender should be stable. Our Escalation Engineers would like to check the unit further and aid in experiencing the best out of this device. Just send us an email at LinksysCares@linksys.com along with your contact details, LED status (light color) of the unit when it drops connection, its serial number, and the link to this review for our easy reference.
We'll wait for your updates.
Regards,
Carl
Linksys Support
- Cons mentioned:Connection
would not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to Suddenlink modem/router. Had to return to store.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Our range extenders will work with the majority of routers and gateways, including those from service providers. Though we are sad to see things end here, we fully respect your decision.
Let us know if we can help in any way with any Linksys device by reaching us at LinksysCares@linksys.com.
Regards,
Chu
Linksys Support
Overheats and crashes constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device runs hot which causes it to crash all the time. Have only owned it for 9 months and i am going to have to replace it. Over 9 months it has crashed every week or so. No rhyme or reason. Unplugging it, letting it cool down (sometimes in the freezer) and plugging it back in works most of the times. But we get the dreaded orange light followed by fast blinking white led of death way to often. Save your frustration snd buy something else. All linksys products appear to have a cooling problem.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, TechByDay,
If your RE6500 Extender is relocated in a well-ventilated area within its recommended operating temperature (32 to 104 F (0 to 40 C), then it shouldn't overheat causing constant crashes. We'll have one of our Escalation Engineers get in touch with you and check if this could be a possible firmware or hardware issue. Please drop us an email at [email protected] with your contact details and the link to this post for easy reference.
Regards,
Jay
Linksys Support
Poor performance for a range-extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to store with intent to buy separate wireless router with longer range than FIOS. Associate directed me to range extender to solve issue and cost less. Unfortunately, this device does not keep the connections constant and produces poorer performance than the low signal from the router does at a distances. Should have gone with initial plan of just a better router and not followed sales person's suggestion.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mark,
The challenges that you are currently experiencing may be caused by signal interference between the main router and the range extender. With a few adjustments on its settings and placement, we should minimize it and achieve the performance that you are expecting.
Send us your contact details at [email protected] and we'll have our Escalation Engineers assist you. Don't forget to include the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support