Customer Ratings & Reviews
- Model:
- RE6500
- SKU:
- 7401006
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the AC1200 Dual-Band Wi-Fi Range Extender very favorably for its ease of use, extended Wi-Fi range, and improved signal strength, with many praising the simple setup process and noticeable performance boost. While some users experienced connection issues or compatibility problems with certain routers, the positive feedback regarding improved coverage and performance significantly outweighs the negative comments. The compact size and reasonable price point are also frequently cited as advantages. Overall, the product receives high marks for its ability to enhance Wi-Fi access in the home.
This summary was generated by AI based on customer reviews.
OK Extender - kind of cheaply made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular - the software works fairly well, but the hardware it's self feels cheap and doesn't work as good as I was hoping.
No, I would not recommend this to a friendLinksys Wi-Fi Range Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't easy to setup, so I returned the item. You need tech knowledge to set this up
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Keylolo.
Normally, the setup process in setting up the range extender is very straightforward.
Feel free to reach out to us in the future should you want to try another Linksys product.
Regards,
Linksys Support
- Cons mentioned:Compatibility
Not the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took this one back because it kept cutting off and on with my asus router. Bought a netgear and works great.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
To prevent dropping of wireless connections, plug in the extender midway between your router and the area without Wi-Fi. Be sure it is getting least 50% of the router’s Wi-Fi signal at that point on the device you used for setup. If you still have you RE6500, then please email the link to this post at [email protected] so our Escalation Engineers can get in touch with you and ensure it is working as intended.
Regards,
Klaudette
Linksys Support
Just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not very user friendly it gave me a hard time setting up and understanding it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Gold.
The setup process for the Linksys RE6500 Dual-Band Wi-Fi Range Extender is normally very straight forward. Should you need assistance with our products, shoot us an email at LinksysCares@linksys.com along with your contact details and a link to your post for reference.
Regards,
Linksys Support
Didn’t work for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t get to return it before the two weeks. Now we are stuck with it. I thought we had 30 days. Especially with the Covid.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Tracy,
This is definitely not the experience we want for our customers. We'll have our Second Level Technicians assist you further with the range extender.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Yikes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite! At first I was excited that it would do the trick in our large home now I'm not really sure. Every now and again the signal will disappear if I go into my husbands man cave.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi RxGal. Thank you for sharing your experience. We'd like the chance to look into this. KIndly send us an email at [email protected] with your contact details along with the best date and time for us to reach out. We hope to hear from you soon.
If you find another solution go with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it's supposed to the issue it's it's not easy to set up the instructions are the worst but I guess after you pull some hair out it works
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi John,
We appreciate hearing your honest thoughts towards the setup process, and we're glad the extender is working as expected. Should you require further assistance with it, please feel free to email us at [email protected]. Our Escalation Engineers would love to help from there.
Regards,
Klaudette
Linksys Support
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me but I’m not sure if I used it properly. So I’m returning it
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, JesseC,
Help is here. Please check this link for the support toolbox of the Linksys RE6500: https://bit.ly/3RPDCIF. Furthermore, you can send us an email at LinksysCares@linksys.com with the following information so that our email team can assist you accordingly with the setback that you are having.
• Serial number of the RE6500
• Make and model of the router
• Your network topology
• Link of this post as reference
• Your phone number
• Mailing address/location
Regards,
MJ
Linksys Support
Did not work for my application
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in the country and have low internet speed. Needed internet in a guest house. The product did not work for my application. Returned it and bought Luma. Wallah!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Dennis,
We understand that the range extender didn't work in your setup. However, if you'd need assistance or for inquiries with other Linksys products, you can always reach us via [email protected] and our Escalation Engineers would be ready to contact you.
Regards,
Irish
Linksys Support
- Cons mentioned:Connection
Horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product always disconnects. I hate to be honest. Looking to buy a new one
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys RE6500 Range Extender should have a stable connection after the setup. You can try to update the firmware and relocate the extender close to the router to see if that will make any difference.
For further assistance, please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Household devices get confused and bounce back and forth between original router and extender. Cut internet out alot
No, I would not recommend this to a friendterrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wound up returning tis because instead of extending my network range it it just cut the overall speed in half(including the speed of the actual route)
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, connordwyer,
Your sharing this review is appreciated. To improve the extender's overall performance, place it away from things that cause wireless interference, such as metal objects and thick walls. Ensure that it has the latest firmware too. Let's discuss this further with our Escalation Engineers for better assistance. Email the link to this post and your contact details at [email protected], and we'll take it from there.
Regards,
Klaudette
Linksys Support
Required firmware updates out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linksys put a product on the market that requires a firmware update in order to stream Netflix content. That's a huge miss by Linksys. Then, the firmware update link on the Linksys support site only produced "Page Not Available". Even if the link worked, a person has to be tech savvy to conduct the firmware update. I returned the product. It did not meet expectations.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello,
Your honest feedback is truly appreciated. Our Escalation Engineers could have assisted you better in performing the firmware upgrade. If you still have the RE6500 or any Linksys device, then please reach out to us at [email protected], with the link to this post and your contact details, so we can make it up to you.
Regards,
Klaudette
Linksys Support
- Cons mentioned:Compatibility
Is not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunanly i was not able to set up because IT is not compatible with my cable modem Which i receive frontera my internet supplier
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi there,
Thank you for reaching out to us. We're here to assist you setup the device. It should be able to extend your existing wireless network. Just make sure that you know the wireless settings. This link will show you how to set it up: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=edd5125d61674d869a3d7dbe3bc3fe88_KBXXXXX_EN_v1.xml&pid=80&respid=0&snid=1&dispid=0&cpage=search
Email us at [email protected] should you need further assistance. Please include your contact details and the link to this review.
Regards,
Linksys Support
http://support.linksys.com
Unable to use in my house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this to work in my house, so I had to return it
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Chondra,
We understand where you're coming come and we could've had our 2nd level support team to assist you with the issue that you had. Should you have other Linksys devices that may need our assistance in the future, feel free to send us an email at LinksysCares@linksys.com with your contact details.
Regards,
MJ
Linksys Support
Doesn't get the range I was expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this extender since my house is larger then I'm use to. I am still not getting a stable signal in the master bedroom, and when I do get a signal it drops often.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi thnelson69,
Thank you for reaching out to us. We'd like to offer our assistance in improving your wireless connection. How far is your router from the area where you have low signal? Make sure to place the range extender in between that location so that the signal will be properly distributed. It would also help if you place the unit on a higher location.
Let us know if this has helped. Feel free to email us at [email protected] with your contact details and the link to this review.
Regards,
Linksys Support
http://support.linksys.com
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away. It was not a great product at least for my need and the purpose. I end up returning the product.
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy but ultimately this was not the right item for me. There was no discernible improvement.
No, I would not recommend this to a friendThere is better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this router. I had to return it because the setup was hard, had many issues including the need to Factory Restore the original settings. I was replacing an old Linksys router that went out after 5yrs and that was easier to setup without issues, plug and play.
No, I would not recommend this to a friendDrops off a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lose connection a lot. I often have to restart this device because it drops connection from my WiFi router.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Papaof3,
You may try to relocate the Linksys RE6500 near to your router for isolation or it should get at least get 50% of your router’s Wi-Fi signal and is located midway between your router and the area without Wi-Fi. We’ll have our Escalation Engineers assist you further if the same issue persist by sharing it through email at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support