Customer Ratings & Reviews
- Model:
- RE6500
- SKU:
- 7401006
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the AC1200 Dual-Band Wi-Fi Range Extender very favorably for its ease of use, extended Wi-Fi range, and improved signal strength, with many praising the simple setup process and noticeable performance boost. While some users experienced connection issues or compatibility problems with certain routers, the positive feedback regarding improved coverage and performance significantly outweighs the negative comments. The compact size and reasonable price point are also frequently cited as advantages. Overall, the product receives high marks for its ability to enhance Wi-Fi access in the home.
This summary was generated by AI based on customer reviews.
Do not waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, continuinly to have to be reset, and never works more that couple of days. I even set it up right next to my bridge , and still had to keep resetting.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi LinksNot,
We understand the challenges you are experiencing with your Linksys RE6500 and certainly this is something that we do not want you to experience with our products at all. Allow us to have our Escalation Engineers further diagnose your device. Please reach out to us through email at LinksysCares@linksys.com along with your contact details and the link to this post for our reference. Our Team will be more than willing to turn your experience around.
Regards,
Lance
Linksys Support
Not effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t make a difference to the WiFi speed for upstairs
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Best,
We'll help you optimize the performance of your Linksys extender. To start with, let's make sure that it's running on the latest firmware. Email us at LinksysCares@linksys.com your phone number and the link to this review; our Escalation Engineers shall assist you.
Regards,
Princes
Linksys Support
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete piece of junk. Worked about half the time. When I returned it i was told by a sales associate they are returned about 95% of the time.
No, I would not recommend this to a friendWas no better than current service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This extender was intended to deliver service further with current internet service for only an extra 40 or so feet. It was to be used with the “Ring” system. At least once a day it lost service and had to be rebooted! Hard to do when you are not there to physically do that.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Lynn,
For a stable connectivity, make sure that your RE6500 Extender is properly relocated and is running on its latest firmware version. Please get in touch with us at [email protected] so we can have you assisted by one of our Escalation Engineers. Indicate your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
it's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked good 1st 3 days but after that not so good .
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Ronald,
Thank you for sharing your honest feedback. If there are no changes made to your network setup or if you have not repositioned your RE6500 Extender, then it should continue to work great in the long run. Let us know if you need further assistance so we can get you over to one of our Escalation Engineers at [email protected]. Just indicate your contact details and the link to this review for easy reference.
Best regards,
Jay
Linksys Support
impossible to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use it as a wifi point. Incomplete instructions. 2 hours with foreign "support" service ended with "maybe it is defective. Second unit same thing - actual problem is horrible customer support. Bought Google Wifi and did the whole house in 15 minutes.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi wheeledcpa,
There are factors that could've caused the challenges as the setup process is normally easy. Allow us to hand you over to our Escalation Engineers for assistance and for us to review your support experience. Send us your contact details and a link to this review at [email protected].
Regards,
Rosalyn
Linksys Support
Defective- twice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the first unit I purchased to recognize the 5GHz channel from my router. After spending over an hour with Linksys support, they finally determined the unit was defective. So I exchanged it for another, and the second one won't even set up at all. A very poor track record.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, JayMDblU,
This shouldn't be happening to both extenders. Allow us to make things right for you. Email us your case number or contact details at [email protected] so we can track your case and endorse it to our Escalation Engineers for further investigation. Rest assured, we'll do our very best to improve your overall Wi-Fi experience with our products.
Looking forward to hearing from you soon.
Regards,
Jay
Linksys Support
Poor item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor item Will not work with my spectrum modem. you call the company’s customer service and they try to sell you additional services claiming it’s a computer firewall issue and they want to add another firewall what a joke.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Unsatcus,
The Linksys RE6500 will work with most of the Internet Service Provider. However, we would like to know more about your network setup or topology by sharing it through email at LinksysCares@linksys.com so we can have our Escalation Engineers help you further with this. Please send along with your case number or phone number so we can pull up your record, and the link of this review too, for our reference.
Regards,
Elyza
Linksys Support
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spotty coverage. Would not recommend. Planning to return.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Kuba77,
You should experience a stable wireless coverage once it is installed. Allow us to know your network setup so we can provide recommendations on how to optimize the range extender's performance. Please email us at [email protected] with your phone number and the link to this post for our reference.
Regards,
Irish
Linksys Support
Connection Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Was never able to connect to the wifi range extender
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Movies,
If you're having challenges getting your wireless devices to connect to the extended network, then we need to ensure first the range extender is properly configured. Please get in touch with us at [email protected] so we can get you over to our Escalation Engineers. Our team would like to help you get the unit up and running in your network. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Linksys Support
Disconnecting issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeatedly disconnected for no reason and was difficult to reconnect. Very inconvenient with kids attendings school online. I've upgraded my router to address the range issue and will return this product.
No, I would not recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get the same coverage as depicted on the box.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Arf808,
The RE6500's performance is dependent on its location and the type of router that you're using. Let's take advantage of the unit's Spot Finder feature to ensure that it's in the right spot.
Our Escalation Engineers are eager to check your network environment and help you get it to work as expected. Please email us your contact information at [email protected] so that they can contact you as soon as possible. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has not worked properly since I installed it. As a matter of fact my connection to Wi-Fi was worse so I have stopped using it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Try relocating the extender and upgrade the firmware. If that won’t help, let’s have our Escalation Engineers check the culprit. Just email us at LinksysCares@linksys.com with your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support
Great for a small home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend for a medium/ large home......
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Michelle,
The performance of the range extender would depend on its location and the type of router that you're using. It is recommended to place it midway between your router and the area without Wi-Fi. Also, check if you have at least 50% of your router’s Wi-Fi signal at that point on the device you used for setup.
Please email us your contact information at [email protected] so that our Escalation Engineers can check your network environment and help you achieve the unit's expected performance. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
porr quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work...where is the appointment form geek squad i paid for this and never got my visit...very crappy service i will contact corporte...
No, I would not recommend this to a friendBad performance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit would only work with clear line of sight between router and extender. Setting up was a pain, too. I took it back and bought a much stronger router.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Welshdad,
We have taken note of your review on the Linksys RE6500. Please know that placing the range extender within the line of site from your main router will help reduce wireless interference.
If you have another Linksys device that you need assistance with, feel free to contact us at LinksysCares@linksys.com with the relevant details for reference.
Regards,
Kyla
Linksys Support
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of garbage. It drops the signal every few minutes and it’s really making me mad. I’d smash the thing on the ground if I wasn’t gonna try and get my money back tomorrow
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Brandon,
Make sure that the Linksys RE6500 is getting an enough connection from the main router. You may try to power cycle and relocate the unit. Update us then if the same issue observed so we can have it checked with our Escalation Engineers at LinksysCares@linksys.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
User Hostile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a seamless wifi hot spot and this is not. You have to connect to it manually. Not what I want. Once COVID is over will be returning
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Tazman1960,
The Linksys RE6500 has an option to make the setting of your extender the same with the router, you may try to use that option and update us over email in case you encounter difficulties with the extender at [email protected] so we can have you assisted by our Escalation Engineers. Include your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong piece of equipment. The problem was I couldn’t get assistance from anyone to show me exactly what I need. They just told me the isle to go. I have returned the item.
No, I would not recommend this to a friendPoor coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No coverage with this. Did not fix my problems at all.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Biggmike. Thank you for sharing your experience. We may need to adjust the settings for it to work properly. We'd like to have our support team assist you with the challenges that you're experiencing with the extender. We will be waiting.