Customer Ratings & Reviews
- Model:
- RE6500
- SKU:
- 7401006
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the AC1200 Dual-Band Wi-Fi Range Extender very favorably for its ease of use, extended Wi-Fi range, and improved signal strength, with many praising the simple setup process and noticeable performance boost. While some users experienced connection issues or compatibility problems with certain routers, the positive feedback regarding improved coverage and performance significantly outweighs the negative comments. The compact size and reasonable price point are also frequently cited as advantages. Overall, the product receives high marks for its ability to enhance Wi-Fi access in the home.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work. It was a waste of money. It sets on a shelf and collects dust.
No, I would not recommend this to a friendAwful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awful hard to set up range is awful. Wouldn’t recommend buying
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Tbragg,
We appreciate you taking the time to provide us with this feedback. Setting up the unit and getting it to work should be easy, but if you are having a hard time doing so, please allow us to help. Please email us at LinksysCares@linksys.com with your contact details and the link to this review so our Escalation Engineers can investigate the setback further. Hope to hear from you soon.
Regards,
Marie
Linksys Support
Wi-fi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must return this product since doesn't do as advertised and install very confusing!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Michelle,
Try resetting the Linksys RE6500 to its factory default settings by pressing and hold the reset button for at least 10 seconds until the power light starts blinking, then release. When the power light goes solid, unplug the power to the router for 10 seconds. We can also have our 2nd Level Support Team assist you with it by sharing this over email at LinksysCares@linksys.com with your contact info and the link of this review, for reference.
Regards,
Elyza
Linksys Support
Not easy to set up.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item returned. Not easy to set up. Not saying this is a bad product. Just didn't work for us.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Leann,
Setting up the Linksys RE6500 range extender is simple since it already has the setup software built in the web-based setup page. However, in case you have future concern with any of our products, please do not hesitate to send it through email so we can have you assisted by our Escalation Engineers at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, waste my time and money................
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
Your feedback is of great value. However, having such challenge with our Linkys RE6500 is far from expected. If you still have the device, feel free to reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Marie
Linksys Support
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two weeks. Must be at least 50 characters. (18 remaining)
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, ZandG,
Thanks for writing us a review. This is not the experience we want you to feel. The Linksys RE6500 should last more than two weeks. Please email us at LinksysCares@linksys.com with your contact details and the link to this post. We will have our Escalation Engineers to further assist you.
Sincerely,
Gregory
Linksys Support
did not set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a difficult setup. Product support suggested I buy an extra pc to set it up. That was silly.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Henry,
We appreciate your time for sharing your experience. Our apologies for what happened but if you would give us a chance, we'll do our best to help you get the device up and running.
We'd like to know which part of the setup you are having challenges with. Tell us more details about the situation or you may also send us the case number from the support team at [email protected], indicating your full name, phone number, location and the link to this post.
We're looking forward to hear from you.
Sincerely,
Linksys Support
http://support.linksys.com
Bad bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no good bad , bad , bad set up instructions are horrible no good not work
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work at all for what I needed but who knows if it will work in a different situation
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys RE6500 range extender allows you to extend the wireless coverage of your existing wireless router. For further assistance, feel free to reach out to us at [email protected] with your contact details and the link to this review for our reference.
Regards,
Jan
Linksys Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have tech help to set up, 2 hours later WiFi was dropped and it did not help my original WiFi problem,
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Carmelo,
This is quite unusual. Please check if there's a stable connection from the main source and update the extender's firmware for optimum performance. If that won't help, get in touch with us at [email protected] along with your contact details and a link to this review so we can have our Escalation Engineers contact you for assistance.
Regards,
Rosalyn
Linksys Support
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't install it so returned it . Instuctions were not the easiest to follow for me.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi JudyH,
This is definitely not the experience we want for our customers. We could have had our Second Level Technicians to get in touch with you for further troubleshooting. We respect your decision in returning the device.
If you have questions regarding any Linksys device, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Linksys Support
Lacks range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide as good of coverage as I was expecting
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
We totally hear you. This Linksys range extender help eliminate dead zones with additional wireless coverage of up to 10,000 square feet. Let’s make sure that it’s running on the latest Firmware version and getting a good signal from the router. Update us at LinksysCares@linksys.com so our Escalation Engineers can further assist you. Include your contact information and the link to this post for our reference.
Regards,
Rhea
Linksys Support
Save your money for whole home network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this WiFi extender in a week. Did not do it’s job well. Save up and buy the whole home network pucks.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Vinny,
The RE6500 extender should have provided you with excellent range and performance. Setup should have been straight forward and the connectivity, reliable. Please email us at [email protected] should you have further assistance or have any inquiries about any of our products.
Regards,
Harvey
Linksys Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It creates " ext. networking in house " You end up with four networks. A 2.4 and a 2.4 Ext A 5 and a 5 Ext No good
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Rabbi,
The added "Ext" on the extenders network name was meant to help you identify which network is which. If you do not want to have this format, you can actually change this by logging in to the extenders setup page. To do this, just make sure that you are connected to the Wi-Fi signal of the extender. Then, in a browser, enter http://extender.linksys.com. You can change the network name under its basic settings.
Should you encounter any challenges, you can get in touch with us at [email protected] and we'll assist you.
Regards,
Thaddeus
Linksys Support
No Change
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't provide the needed extension as needed at least in my case.!!!!!
No, I would not recommend this to a friendLynkys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money , didn’t do any difference on having bought it.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work very well and is difficult to setup.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Stephanie.
We'd like to look into this further. Please send us an email at LinksysCares@linksys.com with your contact details and link to your post for our reference.
Regards,
Linksys Support
Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I selected this model based on a tomsguide.com #1 rating of lower cost extenders. With my Comcast Gateway I was able to get a 45 Mbps to 90 Mbps wireless signal on the first floor where the Gateway is located and a 0 to 25 Mbps signal on the upper level floor depending on location. After installation/setup which took about 6 minutes, my 2nd floor signal ranges from 45 Mbps to 85 Mbps depending on distance from extender and whether the 2.4 GB or the 5 GB network is selected. The 5 GB yields higher bit rates on the 2nd floor but the Gateway still provides higher rates on the 1st floor. What I find interesting is that the 2.4 GB network provides higher Mbps rates (~25 Mbps) in the basement than either the 5GB (12 Mbps) network or the Gateway (4 Mbps) network. Installation was a breeze with my iPad - plug the extender in, select the extender network in the iPad setup, go to the Linksys website and follow the few on-screen instructions. The website tells you whether the location selected for the extender is too close, too far, or just right. Changing locations a couple times in order to optimize the signal took the most time (about 2 minutes per location to allow the extender to re-boot). The last step is to enter your network password and you are connected. The Mbps measurements were made with a Wi-Fi Sweetspots app on my iPad. When I purchased the extender, Amazon and Dell had a lower price which BestBuy matched. A few days later, both Amazon and Dell had a higher price than BestBuy.
I would recommend this to a friendCrap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work Rip off. Very disappointed. Do not sell
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
We'd like to learn more details about the challenges that you have with the Linksys RE6500. Please send an email at at LinksysCares@linksys.com along with your contact details and the link to this review for our reference. Our Escalation Engineers would like to lend a hand and aid in experiencing the best out of this device. Indicate the current LED status (light color) when you reach out.
We'll wait for your updates.
Regards,
Carl
Linksys Support
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this wifi extender did not work for me my modem gave me a better wifi connection
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Msw5600,
The Re6500 is designed to provide extension to your wireless coverage. Get in touch with us at [email protected] so our Escalation Engineers can check your network and investigate what caused the challenge. Indicate your contact information and a link to this review for reference.
Regards,
Rosalyn
Linksys Support