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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 749 reviews

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91%
would recommend
to a friend

Customers are saying

Customers enjoy the AC1900 Dual-Band Wi-Fi Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate its reliable connectivity and coverage, along with features like the guest network. However, some customers find the router expensive and large, while others have noted issues with the user interface and parental controls. A few users experienced buffering problems, though others reported improved streaming capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-749 of 749 reviews
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    Do not purchase this router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a large home and need a router to reach all of the corners, then this is the router for you. But that's all I will recommend when it comes to this router. I have purchased two of these (I have a large home, so one to use as normal and one to use as an extender). Right off of the bat I was having issues. Wireless devices will randomly have connection issues. If you want to change the password to your WiFi network then good luck. The router will let you change it, but most devices will have a difficult time connecting back to the router for some reason. I have stayed up to date on the most recent firmware updates, i've done multiple factory resets, but I always end up having wireless connection issues even when I have the routers on different ends of the spectrum by changing the wireless channels. I had high hopes for the router...especially since I spent a combined amount of $500 for them. I am going to sell them back and get a cheaper router that actually works. Avoid this router at all costs.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Benenstein,

      The time you spent in writing this review is valuable to us. We understand you are having challenge with the wireless connection inspite the fact that it has an updated firmware, multiple resets, and adjusting the wireless channel. This shouldn't be experienced with the router and allow us to look into this challenge.

      As for changing the wireless password, you may need to remove the saved network from the devices before it can connect again to the network. Is the router running on version 1.0.0.169041? If the reset was performed through the Linksys Smart Wi-Fi app, then we suggest doing it through the physical Reset button this time.

      Email us the result at [email protected] and indicate the full name, phone number, location, and the link to this post.


      Regards,

      Linksys Support Linksys

  • Rated 5 out of 5 stars

    good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to extend the range of my wireless nextwork and to connect some extra devices in my bonus room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for home and office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provide a stable wireless for both home and office for your smartphone, tablet and laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage do not buy. Not stable read net reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed router. It automatically updated. After the update the router locked up. I reset the router got all my settings in and nothing would connect to the 2ghz ssid. Anything on the 5ghz band would only get 50% of my ISPs bandwidth. The Asus router I was comparing I this to works much better

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Your feedback is valuable to us. We appreciate you letting us know about your experienced with the Linksys WRT1900ACS. Allow us to gather more details so we'll know the cause of this setback. We would like to take this chance to work with you and to improve your experience with the product. Please send us an email at [email protected] along with your contact details, location, and the link to this review.

      We'd be glad to hear from you.

      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rated 3 out of 5 stars

    Not all that I hoped for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of evaluation, I purchased this unit hoping that the 5 GHz frequency would speed performance. While it does, I find that it is not as reliable as the 2 GHz frequency and our smartphones seem to prefer the 2 GHz. So, while this works, it does not live up to what I had hoped for.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, FrankA,

      The story you've shared sounds odd since the 5 GHz frequency band is expected to deliver faster speed than the 2.4 GHz. Allow us to make this right for you. If you haven't tried tweaking the channels yet, we suggest to try channels 36, 40, 44 and 48 for the 5 GHz wireless network. It is also recommended to keep your router's firmware up-to-date. Please reach out to us so we can walk you through the process of optimizing the wireless settings of your device. Send us an email at LinksysCares@linksys.com along with your contact information, the title and link to this review for reference.

      We look forward to hearing from you the soonest possible.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    good router if you get version 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get version 2, version 1 has 1.2 ghz processor with 256 mb of ram. Version 2 has 1.6 ghz processor with 512 mb of ram. If you want a better router than this, get the ea8500, and it's a few dollars cheaper than this one, with mu-mimo amd 1.4 ghz processor and 512 mb of ram.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Specs, but Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the best advice I could give you when considering this router: Save your money and get the same router (minus the eSata Connection) branded as the Linksys EA6900.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, churchie73,

      Thanks for sharing your product review. The Linksys WRT1900ACS router delivers unmatched performance for the most demanding networks and it's equipped with four (4) high-performance antennas that will provide an exceptional signal strength and range. Also, it features beamforming technology which focuses wireless signals at a receiving device rather than simply sending out Wi-Fi in a general direction.

      If you have questions or if you're experiencing setbacks, let us know so we can have it optimized with the assistance or our escalation engineers. Get in touch with us at [email protected] along with your contact details, the review title and the link to this post.

      We'd be happy to assist you.

      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Avoid this unit (and the 1900AC as well)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has trouble maintaining an uninterrupted internet connection. About every hour, the unit would lose internet connectivity, which would only be restored with a manual reboot (power or software). I hit the Linksys forums, and looks like this is an ongoing problem for many users, including those with the WRT1900AC model as well. Returned the unit to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, LancerX,


      Thank you for expressing your feedback for the Linksys WRT1900ACS. We understand that you've encountered some difficulty with the unit, and we respect your decision in returning it. What you have described on the review has already been addressed by the router's latest firmware. We hope you'll give our products another chance and we're looking forward to assisting you in the future.


      Regards,
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Bad device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WRT1900AC is a waste. Mine is not that old. I had thought problem was computer or ISP. But Router intermittently drops wireless network in/out. All devices will need to scan/reconnect after a minute or two. I looked in Linksys forum for a solution - seems to be issue others have had, but no solution. Find another brand.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi. We appreciate your time for sharing this feedback. It's quite unfortunate that you're having this problem. What we can do is have our 2nd level support team check this out so that they can provide your a solution. Just send us your contact details at [email protected] so that we can create a record for you. Please include the link to this review in the email. We hope to hear from you soon. Linksys