Customer Ratings & Reviews
- Model:
- RE7000
- |
- SKU:
- 5172000
Customer reviews
Rating 4.2 out of 5 stars with 3001 reviews
(3,001 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the MAX-STREAM™ AC1900 Dual Band Repeater with MU-MIMO as being easy to use and having a wide range with a strong signal. Positive feedback frequently highlights the product's ease of setup and good performance, leading to great coverage. However, some customers experienced connection issues, and others found the price to be somewhat high. A few also noted the product's size and potential compatibility concerns.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this item would he easy to set up, I have set up similar ones. Once you set up and add the new password it has no Internet access, reset it several times to start over and finally I gave up and returned it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Abel,
Setting up the RE7000 wireless extender should always be fast and easy for as long as you're within the network's range and you know the Wi-Fi settings of your existing network (2.4 GHz and 5 GHz). Simply connect any of your Wi-Fi devices to the Linksys RE7000’s default SSID, then you should be able to start the setup process. Relocating and rebooting the unit would help if no internet connection established after the setup process. No worries, we'll take note of your experience and we'll share it with our Support Team.
If you have questions, or if you have any Linksys device that you need assistance with, feel free to email us at LinksysCares@linksys.com, anytime. We'd be more than happy to serve you.
Regards,
Jay
Linksys Support
- Pros mentioned:Signal strength
Rated 1 out of 5 stars
Did not do the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but did not work for me. Although the signal was stronger, but signal kept dropping. So had to return it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Linksys
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really see much of a difference trying to extend the Wi-Fi in my home connection was still very spotty
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, EGSFD,
Help is here. To achieve the best performance of the Linksys RE7000, keep the range extender away from large metal objects and the device to a different location to find a better signal. Email us your reply at LinksysCares@linksys.com with the link of this post as reference, and we will take this from there.
Regards,
MJ
Linksys Support
Rated 2 out of 5 stars
A little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little disappointed with it. It seems I have more trouble with buffering on the TV in the basement then I did before. For the cost, it was below my expectations.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Nettie,
There could be multiple factors that are causing the intermittent connection from your range extender. Allow us to have our Second Level Technicians to get in touch with you to assist with further isolation and troubleshooting.
Just send us your contact details at LinksysCares@linksys.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Rated 1 out of 5 stars
Poor quality for a high price tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a month it stopped working altogether. I called Linksys tech support and went through a step by step troubleshoot with a technician, and determined the extender was totally bricked. While it worked it did what it had to do, but it would overheat immediately, and if it only works for 20 days it doesn’t give a good quality impression. It’s worth noting that I had it plugged to a surge protector and no other device has given me trouble like this.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, LuisM,
It is recommended to place or plug the Linksys RE7000 in a well venitlated area. However, we would like to know more about your concern by sharing it through email at LinksysCares@linksys.com with your case number or phone number and the link of this review, for reference.
Regards,
Elyza
Linksys Support
Rated 2 out of 5 stars
Salesman told us wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as we were told it would so we returned it. Salesman told us it was what we needed for our camper to improve wifi but it didn’t do so.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not computer savvy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have skipped a lot of the continual upgrades in world of computers. Spent $3K+ about 4 yes ago on new laptop system; have yet to get it operational. SO-few months ago invested in another system only to find out more equipment needed; new modem, new router, range expander & countless hours on phone with techs trying to resolve issues. 4 months later still using cellphone for what I can; New top of line tablet remains in case unused. So now we have TWO. It just keeps getting more & more complicated & frustrating.
No, I would not recommend this to a friendRated 2 out of 5 stars
Missed the mark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item, just not what I needed. My wi-fi was soooo bad that this didn't come close to solving my issues.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
We are sad to know that you were not satisfied with your purchase. Should you give us a chance, our Escalation Engineers would be more than glad to turn things around. Feel welcome to drop us an email at LinksysCares@linksys.com, along with your contact details and the link to this review as our reference.
Regards,
Chu
Linksys Support
- Cons mentioned:Connection
Rated 1 out of 5 stars
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this product. It get constantly disconnected from the main router
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Thanks for sharing your review on the Linksys RE7000. To ensure proper functionality, make sure that the range extender is running on the latest firmware and that it’s not too far from your router.
If you’ve done these workaround, yet the issue persists, contact us so that we can have our Product Specialists look into your device.
You can email us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Kyla
Linksys Support
- Cons mentioned:Connection
Rated 1 out of 5 stars
Stopped working yesterday.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first used, it was hard to connect. Finally connected after about 7 tries. Worked fine for a while. Now it will not connect anymore.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Drew,
To isolate, try to place the extender on an area where there are less interference and physical obstructions. Shoot us an email at LinksysCares@linksys.com with your phone number and the link to this review so we can get you over to our Escalation Engineers for further assistance.
Regards,
Princes
Linksys Support
- Pros mentioned:Ease of use, Signal strength
Rated 4 out of 5 stars
Good Wifi Extender With Some Minor Issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying that i was able to get a better wifi signal upstairs in my house using this extender. Set up was incredibly easy, my router does not WPS so i had to set up using the webpage the manual tells you to go to. there were a couple of issues with getting the extender to connect to my Ipad at first but afterwards setup was a breeze. I used the spot check to find the best spot upstairs to set up the extender and i was off and running, i was definitely getting a better signal after setting up the extender. Now for the bad part my Ipad will not switch from the extenders connection when i go downstairs which when i am downstair my signal is weak and slow so i have to manually go into my setting and reconnect to my router, and the same issue happens when i go upstairs my ipad will not automatically connect to the extender since it is still able to get a signal from my router downstairs so i have to manually go into my settings and switch it again. it is not a deal breaker by no means but i did want to point this out to anyone interested in buying the extender.
I would recommend this to a friend - Pros mentioned:Range
Rated 1 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use my storage room above my garage for an office but my WIFI would not reach too well so this works wonderful.
I would recommend this to a friend Rated 2 out of 5 stars
Wouldn't stay connected
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly had to reconnect and do the entire setup from scratch. I spent more time fixing it than using it. Finally gave up. It is sitting in a box somewhere now
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Tuts,
It is possible that the range extender is too far from the main router, or the signal of the main router is unstable which is causing the intermittent connection. Allow us to have our Second Level Technicians contact you to further assist with isolation and troubleshooting to resolve your challenges.
Just send us your contact details at LinksysCares@linksys.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Rated 2 out of 5 stars
extender review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought by buying this rather expensive repeater that it would fix all my problems but it didn't. It does help some.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
We’re sorry to hear that your experience was less than 5-stars. If you’re open to discussing your experience further. Just drop us an email at LinksysCares@linksys.com along with your contact details and the link to this review as our reference. Our Escalation Engineers would be more than glad to help improve your range extender's overall performance
Regards,
Chu
Linksys Support
- Pros mentioned:Setup, Signal strength
Rated 4 out of 5 stars
a bit quirky, but worked eventually
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always keep my wireless networks up to date with the latest tech, and am currently using a linksys ac 5400 router, so I am used to their products and setups. This extender set up very easy, and it was identified in seconds on my existing network. Initially, I had some problems with drop outs, and disconnects, but, like so many new tech products, it sometimes just needs a little while to "settle in". It not only works fine, and gives me a strong signal on my main floor and in the basement, since my router is on the second floor of my house, most routers have a hard time sending strong 5GHZ signals through floors and walls sometimes. It also gave me a much stronger signal outside in my backyard, so that is a nice addition for summer internet usage in the yard! great support as well; I called their tech support with my initial issues, and they were very helpful, and followed up with phone calls and emails to make sure that the item was working as expected. If you're looking for an AC wireless network extender, this one would be a very good choice!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
CP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty in setting up. Not compatible with certain systems. Does not work well in split level homes
No, I would not recommend this to a friend Rated 1 out of 5 stars
Pure Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money or time even considering this product. I had to return the first one I bought because it was "defective". The one I swapped it out for did not fare much better. I constantly have to reset this device, at least once a day. I tried giving it the benefit of the doubt, but am now out $100 because the Best Buy return policy doesn't cover "benefit of the doubt" testing. Do not make the same mistake I did.
No, I would not recommend this to a friendRated 2 out of 5 stars
Unhappy customer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this wifi extender. It did not better my wifi range. Don’t know if it was my service or just product. Returned to store.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No difference as far as I can tell... Easy - just plug it in. But I don't see any difference in internet speed. Disappointed...
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Debz,
The extender will not add your internet speed as it’ll still depend on your subscription and the speed that you get from the router. However, what it can offer is to extend your wireless coverage which will help you get connection in hard to reach areas around your home. Feel free to tap us anytime at LinksysCares@linksys.com should you want to discuss more around this. Just include a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
- Cons mentioned:Connection
Rated 1 out of 5 stars
service is awful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy it kept loosing the connection not great
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
A proper placement as well as an optimized settings will surely help to stabilize the performance of the extender. If you’ve already checked those and you continue to experience challenge, please get in touch with us at LinksysCares@linksys.com so we can help you investigate and troubleshoot. Just include relevant details, your contact information, and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support


