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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1866 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the Next-Gen AC Dual-Band AC600 USB Network Adapter's ease of use, performance improvements, and convenient USB connectivity as significant advantages. Many also appreciate its compact size and straightforward installation process. While some users experienced occasional connection issues, the adapter generally received positive feedback regarding its price and signal strength. A small number of users reported compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,866 reviews
  • Rated 3 out of 5 stars

    Did not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other issue were detected after the purchase of this item

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Sugarbear,

      Your feedback is important to us. If you still have the WUSB6100M Adapter, we're eager to learn what are the issues you have with the product so we can have one of our Escalation Engineers contact you and sort it out. We'll wait for your email at [email protected] with your contact details and the link to this post.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Driver Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 , random crashes with driver . Needs update

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi RingBuyer,

      The Linksys WUSB6100M Adapter is compatible to work with Windows 10 so updating the driver to version 11.1.0.268 should fix issues and improve its overall functionality. If you've already tried updating the driver and still getting random crashes, reach out to us at [email protected] so we can have one of our Escalation Engineers conduct further isolation. In your email, include the link to this post and your contact details for easy reference.


      Regards,

      Jay
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Don't see much difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has not gotten any quicker as promised

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Bunny,

      Common factors affecting the speed of your WUSB6100M Adapter are the distance from your Wi-Fi router and the driver that the adapter is currently running on. We'd be more than happy to have one of our Escalation Engineers check the overall behavior of your device. Please shoot us an email at [email protected] with your contact details and the link to this review for easy reference.


      Best regards,

      Jay
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Not working for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t tell for sure. Could be my outer. Still checking

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Loisgre,

      We're glad that you shared your product review so we can tap one of our Escalation Engineers to help you identify the cause why your WUSB6100M adapter is not working. Please shoot us an email at [email protected] with your contact details and the link to this post for reference.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    No big change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't see a big change in the speed of my wifi.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Vickie,

      We can help you through some steps to help you optimize the performance of the adapter. Please email us at LinksysCares@linksys.com with your phone number and the link to this post so we can endorse you to our Escalation Engineers.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Doesn't work on Windows xp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read the small print on the box...;)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I had issues with the Windows 10 driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys 5Ghz Wireless AC USB Adapter driver has caused my Windows 10 laptop to get the blue screen of death. I would avoid since the Windows 10 driver is buggy and can trigger blue screen of death.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi there,

      Your experience caught up our attention as we did not designed the unit to act this way. Allow us to check this out further and hand you over to an Escalation Engineer. Please email us your contact details and the link to this review for our reference at [email protected]. Let's have the team work with you on this matter.

      We'll wait for your updates.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 2 out of 5 stars

    okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand WiFi capabilities for my computer. This thing worked great for a while until it started randomly dropping connections. I needed a reliable adapter and this did not cut it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Cameron,

      Thanks for writing us a review. By making sure that we have downloaded the right driver for your PCs OS helps isolate the issue. Please email us at LinksysCares@linksys.com with your contact info and the link to this post, so we can have our Escalation Engineers to further assist you.

      Best Regards,


      Gregory
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Not Working Too Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plug and play, simple setup however I sometimes get disconnected from my WIFI network or sometimes the data transmission is really slow. It spikes from time to time and I had never had this happen to me before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get decent speed and have called Linksys tech support 5 times Impossible to reach a live person and when do not knowledgeable and worse yet get cut off and they never call back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work very long

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This network adapter worked fine for about two months and then quit working. For the price it should have lasted much longer.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Charles,

      We understand you expecting your Linksys WUSB6100M to last longer as it should and we want to have this further looked in to. Please contact us directly through email at LinksysCares@linksys.com so we can have our Escalation Engineers take a closer look at what happened. For our reference, please include sending your contact details and the link to this post.

      Regards,

      Lance
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Not the best, not the worst

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much does the job, but I find the signal cutting out a lot or being weak. VERY slow online download speeds because of it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JustAGuy,

      We hear you. We will have our 2nd level support team assist you further with this. Simply shoot us an email at LinksysCares@linksys.com with your contact information and a link to this post.


      Regards,

      MJ
      Linksys Support linksys

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems connecting. was on the phone with the help desk for a good hour before I was informed that the device was discontinued and no longer serviced

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, kissmywhat,

      We are still supporting your WUSB6100M adapter. Please send us your phone number at [email protected] so we can investigate if there was a breakdown of the process. Indicate the link to this post for easy reference.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Slowed down the overall wifi to little to zero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased, I was told that it would do what it says it will do, (which it somewhat did). After installing it and connecting to the wifi. The unit slowed down my wifi (200mbps up and 100mbps down) all the way down to near zero. This stayed like this for as long as it was plugged into the computer. This did do what it says it would do, but it did a horrible job at doing it. Unless you are willing to wait hours on end, waiting for something to download like you are at a fast food place. I would not get this ever. Save yourself from hassle and consider different products.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Doctor,

      Your feedback is greatly appreciated. What you have experienced is very uncommon and we would like to have one of our Escalation Engineers look closely into this odd behavior of your WUSB6100M Adapter. Please email us the details at [email protected] with your contact information and the link to this review for reference.

      We'll do our best to sort this out for you.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alright if you want to use it for basic things like email and search the web but i would not recommend it for those who want to use this as your primary internet adapter.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Little,

      The Linksys WUSB6100M Adapter is a perfect upgrade for your laptop or desktop computer as it provides a reliable wireless connection, letting you enjoy uninterrupted gaming and streaming. If you have challenges with the performance of your device, please reach out to us at [email protected] so we can have one of our Escalation Engineers assist you further. For easy reference, include your contact details and the link to this review.


      Regards,

      Jay
      Linksys Support Linksys

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Linksys Next Gen Dual Band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't connect to my HP desktop that lost ethernet capability. Drive always showed not connected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Danger of damaging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works however its not really meant for mobile laptops. Device is subject to easily breaking off if not protected, For a laptop left on a table or desk it's fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked for about an hour, and stopped the next day. i tried about everything i could but it just didnt wanna work, and i ended up returning it. the Netgear dongle with the foldable antenna is the one i replaced it with and it works like a charm :) definitely wouldnt reccommend this one though

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big improvement over installed wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not see all 5G network's. It gives a slight improvement on some networks but virtually none on others. I would not buy this product again.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Ahines01,

      The Linksys adapter upgrades Wi-Fi connectivity on your Windows-based desktop or laptop computer. You can try to upgrade the driver version on your Linksys WUSB6100M to help optimize your device.

      Feel free to reach out to us at [email protected] with your contact details and the link to this review for our reference so, we can have our Escalation Engineers provide further assistance.

      Regards,

      Jan
      Linksys Support linksys

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No can do.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't use it. It did not work for my needs. I returned it.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Busakap,

      It’s unfortunate that the adapter doesn’t meet your needs, however, we have other products that might work in your desired setup. Feel free to browse our website and ping us anytime should you need help with your Linksys devices. We’re just an email away at LinksysCares@linksys.com.

      Regards,

      Rosalyn
      Linksys Support linksys