Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,282 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Senior Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is built for seniors who are less than "techie" about the newest electronics. Pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves this phone. She can see the information good because it is large. You can choose from many different ring tones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that easy-to-use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think this "easy-to-use" smart phone with big buttons would be easy for Senior Citizen. However, the most important function, answering a call, requires the touching AND swiping of an icon. This was to much for my 90+ year old mother, so had to return the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. Calling Lively is so nice because you actually talk to an English speaking person. Everyone I spoke with has been so nice & helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Voicemail

    Rated 5 out of 5 stars

    Learning curve is not terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 86 year old mom went from a flip phone to this. She had had trouble retrieving voice mails and calling out. She’s still adjusting, but I think eventually she will be glad she has it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 90 yr old aunt. There was no learning curve as she already had a smart 2. Unfortunately the smart 2 was splitting apart and became unresponsive after only 2 years. Hopefully this one will last longer. She's happy with it. She enjoys the preinstalled games. Not many cases available for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug phone is an excellent product. It is so much easier to use than the flip phone I had before. And as usual, Best Buy’s service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly friend (83). She loves it. Finds it really easy to use. I’m so grateful to you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively smart 3 phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new lively smart phone is so much easier to us then prev android phone I have had. However, it took Best Buy and lively two days to get activated and xfer data from prev phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pleased with phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone I purchased was easy to activate, but had a problem adding contacts. Turn out phone was defective. Lively C/S was very helpful in solving the problem by shipping a new phone that was pre-activated and providing a return label for defective phone. So far everything ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug 3

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug 3 is perfect for those that need a simple smart phone. Easy to read and very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for someone who needs simplicity. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors. Easy to make and receive calls and texts. Customer service reps are super friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aa great phone for an elderly person

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for a relative. After activating the phone, and with some lessons on how to use it, my relative loves the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone Pricing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Jitterbug Smartphone 3. Its a basic smartphone at very low cost point. It has all the security features most would want. It comes with a chrome browser however the user can specifiy any search engine they want to rely on. It may be the best smartphone deal out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lively phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has intuitive design that makes it a little easier to use for my mom but getting it set up was a process....it took about 3 hours with help from their online service. That being said the person helping us was wonderful and extremely patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Seniors/Elders

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors and older people. I purchased for my father and he has very little issues operating the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this phone! It is so inexpensive and easy to use. We even had a personal tutorial to learn how to use it. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom to get with the times and I couldn’t be happier. It is easy for her to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lively Jitterbug Smart3 Smartphone for Seniors.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works as advertise. The letters are big easy to read. Would buy again.

    I would recommend this to a friend