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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 1280 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,280 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter phone for kids! There is an Urgent button if needed. Texting and calling. Great option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok at first

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my mother, at first it was great but over time it gets slowed down by pop ups and unwanted messages. Wish there was truly a simple phone for seniors that still offered internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterburg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow directions to set up phone and call your friends stc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Phone 3 from Lively.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and wished I had not waited so long to get one. It is so easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Emergency button

    Rated 4 out of 5 stars

    My Lively

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good, but the emergency button is in the wrong place. I have accidentally pressed it trying to press another button

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Lively Smartphone3 for Seniors. It is easy to use and the guides are great! I am 81 years old and this is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplicity of using this phone is appreciated. For the most part, customer support has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 80 year old mom and she loves it and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use smart phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level smart phone for seniors. Makes it an easy transition from a flip phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Worst Phone and Service, DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was awful. It was supposed to be easy for my mom to use yet the thing gave us so many problems it was ridiculous. From turning itself off periodically and having to be factory reset 5 times this phone and service was garbage. It also had volume issues, the volume was low despite being set to high. Speakerphone was garbage and my mom could barely hear it and she's not hard of hearing. Battery life was also horrible for something we bought brand new. The service was even worse, they charge a month ahead for service and u better cancel way before because they will still try to charge you. I had to fight them to get my money back. Also their customer service couldn't fix simple issues either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Smartphone 2 and I'm very pleased with the changes. It's more user friendly and I like the slimmer style.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my 92-yr old mother who no longer needs all of the bells & whistles of other smartphones !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'ts Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy for me to use, I have problems with electric things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So easy to use and the sales associate was extremely helpful, Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy @ Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked the updated features and the prices was absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Easy to use and easy here,easy to find what you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplifying Smart Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As cellphones evolved into smart phones they added more stuff and more steps to use stuff that most of us who talk, text, read email, news and check on the weather neither need nor use. This cellphone provides what I use on a regular basis without all the unnecessary stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought this devise for my father.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know about this devise because I never use this kind of devise before. I bought this cellphone for my father but I didn’t receive it. This item has been returned to the seller for reasons unknown to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jim Long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, with a great assist team when I have any questions. Monthly fees are reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for an older person but it takes practice for them to learn!

    I would recommend this to a friend