Customer Ratings & Reviews

Great low price I got it on sale and I am very happy with my purchase

Good phone for the price. I use it as a back up phone.

The Jitterbug Smartphone 3 is very easy to navigate and use.

All I wanted & easy to use. All features are well displayed and easy to follow.

Large screen, easy instructions, everything is soooo much better on this phone. I love it.

Very easy to use for my 88 yr old father. Upgraded from Jitterbug flip phone.

The phone is great.I have not had any issues at all. It is easy to use and self explanatory.

Easy to set up and use. Easy for me, a senior and I am enjoying using it.

Excellent for seniors unable to manage a full feature phone

So far so good. Finally transitioned my wife from her flip phone to this. She's picked it up quickly and loves it. It has more bars than than my verizon phone. So far my communication with rhe customer service have been acceptable

This phone is much easier for my husband who has Parkinson’s to use!

As advertised. Saleslady set it up for me. Very helpful and pleasant experience

Love this phone. User friendly and the company customer service is excellent.

Purchased for my elderly parents. Works pretty well. My complaint is that it's multiple steps to make a phone call using your contacts which isn't very "senior" friendly.

Mom has one, I'm the tech-support guy, and we've been using it about 8 months now. These things are probably the easiest-to-use senior phones out there, but they still have major, inexplicable issues. Mostly with their user interface. You can somewhat control what options appear on the home screen. But several unwanted options (internet, etc.) cannot be hidden. Stripped-down, super simple, is the only way to go when you're dealing with 80-year-olds, but Lively can't be bothered to improve your options here. Making a call is not easy. It's oddly a five step process. If the contact only has one number it still makes you select it, still makes you choose between call and text, and finally lets you "place call." Try explaining that to your grandma. Also, if it's easier to use the SPEAKER option for some people, it's hard to tell if it's enabled or disabled: The button is either blue or white, but the icon stays the same and it just says SPEAKER. Voicemail. Accessing "visual" voicemail is also a way-too-many-steps process. Visual voicemail should be dead simple, but this is another 5-step series of button pushes that could and should be greatly simplified. Again, if an 80-year old can't manage it, than something is wrong. Spam: No way to quickly block spam callers/texters. You have to leave the Lovely system, get into the Android system, and copy/paste numbers you want blocked. Ugh. Finally, OS updates undo all the access and permissions you've already enabled or disabled in the past. Why doesn't it save them? And the UPDATE banner doesn't go away, either, so you kind of have to update.

My mom is 79 this phone is oerfect for her. Thank you

It has taken me a few weeks to figure out how to use my new Jitterbug3. I appreciate the white bright screen, the larger characters and the ease of operation. When I learn all the bells and whistles to this phone, I believe I will really appreciate it!

This is our second Jitterbug smartphone. We bought the Smart2 for my father, and it was life-altering for him. He's 92 and not very tech-savvy. The Smart2 and 3 have allowed him access to things most of us take for granted. Lively did an excellent job with the original, and the 3 means they'll continue to support the concept.

Very good phone very easy to use. Work just as good as my old one did

This was a perfect purchase for my grandmother. She loves it and easy to use