Customer Ratings & Reviews

It's always convenient to be able to go to any BEST BUY to purchase this item.

Too early to judge battery life, but its got to be better than old one. Cust service made setup a breeze as i was already a lively customer. This model is little bigger, i like that.

Bought this for a relative with a lower IQ who doesnt understand a typical smartphone with all the extras. This phone however was perfect for him! The basics for use, but easy enough for someone to use who doesnt have all the understandings of electronics.

User friendly, easy navigating, large letters and numbers so easy to see and no eye strain, everyone should take advantage of the features.

Much too "smart" a phone for the price. We are very pleased with the Lively Jitterbug. It does what we wanted out of a cell phone and so much more and at a very reasonable cost.

Phone is great for my hubby. Easier to use than others. However the coverage in our area is poor.

Overall a good phone, butonly thing is i wish i could get the font size bigger

So far this phone is great for my 93 yr old aunt. Great size and easy to hold when put in the pink case protector. Screen menu is so easy for her to use. Great videos on how to use.

Phone for seniors is the best description for this one. It's a simple easy to understand smart phone.I got this for my mom who is intimidated by technology. She does like the look and can see things better than a flip phone. The only negative I can see is the service is a little bit pricey.

I love this product and it's pricing. It's well worth the money.

This phone was for my 91 year old mom who used to be quite tech savvy but is now having memory issues. She had an older model of the Jitterbug smartphone but she seems to be doing more with this newer version. Unfortunately my brother had to manually transfer all her pictures and phone numbers since he wasn’t able to transfer it over automatically. I’m unable to comment on picture quality or battery life,

My husband and I love our Jitterbug Smart 3 phones, We have used them for several years and just needed an upgrade. They set up everything for us and transferred our info from old phones to new. Thank you Best Buy!

had to manually transfer contacts to new phone despite attempt x2 by customer service rep of Lively

This is an upgrade from Smart2 to Smart3 for me. This phone is a great improvement over the Smart2. I have no need for the safety component and it is nice that it is now an option. When I had the Smart2 I was a victim of a reverse 911 call which brought the police to my home. I had to request customer support remove that component from my phone as I couldn’t remove it myself. This phone really covers all my needs for phone service, texts and emails. Easy to use also.

like this for the most part but to many steps to make a call.

think that this phone will work out, fine..............still have things to learn, but, it is a great size and everything plainly marked and illustrated...............just what a senior needs.

The Best Buy agent was so very helpful and patient with us when make a decision on the phone. We spent several hours with Malcome and every little detail was taken care of. We appreciated the expertise and help that was provided.

So so good. Have not had much of a chance to work with it

I'm so happy with this phone! The great personal service I recieved at Best Buy was an added bonus.

This purchase was to replace my father's phone that had been run over by a vehicle. Jitterbug phone is easy to use and Lively support is responsive, caring and very helpful.