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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 1280 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,280 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Phone for wife

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Lively Jitterbug Smart3 Smartphone for my wife, she loves the large screen and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Senior phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use phone and great for Seniors! good phone for a excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use for elderly, large displays, big icons, good volume control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Smart3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be okay so far. I've never had a cell phone like this one but what I've seen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Lively smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, easy to use, long-lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth moving from the flip phone for features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lives up to the hype for most of us seniors willing to continue to learn a bit at a time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JO MOORE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE SET IT UP BUT HAVE NOT TRIED ALL FEATURE. IT IS FOR MY HUSBAND, WHO HAS LOW VISION. ILIKE THAT THE SCREEN HAS LARGE LETTERS, WHICH I HOPE MAKES IT EASIER FOR HIM TO READ.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mother. It is much easier for her to use than her other regular Cell phone and she is having fun using Google Assistant as she has trouble with her eye sight. The representative from Lively was also pleasant and didn't try to sell the highest priced MB, asked what my mother would use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly aunt. It is simple and easy to use. My aunt loves that she can take and send pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart phone smart than owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone but i still think its smart than me on some day like to learn how to do a cover pic for phone but ill get there yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with all the features I need. Great price. Very friendly support staff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment, the product, not Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sales dept was great-but-the phone was disappointing it froze( my fault ) up during set-up and on its return to Best Buy the salesman had to unfreeze it if it froze up that easily the elderly person who was to receive it would do worse playing with it i bought a flip to help alleviate confusing for the man but it turned out to be just as bad I am disappointed in the Jitterbug. this does not take in to account the 25 min wait for lively to put a person on the phone or the 2 hangups that occurred

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good features, a bit slow, not all that simple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. A bit slow, especially when starting up. Designed to be simple, but it took my relative months to figure out how to work it (he does use it now). Can't assume that everyone will find this easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Smartest Smart Phone Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently set my husband up with one, his first smart phone. I found it so easy to use and liked it so much I went back to Best Buy and got myself one. We had a bit more problem setting it up as my husband uses no aps and I have many of all kinds. The problems were worked through by excellent staff and I am happily using my Jitterbug Smart 3. I love that I have the pink cover for protection and my husband has black so we can see at a glance whose is whose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mom. Waiting for her to activate. It looks like it will be simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garys phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works great for what i need the service is also great i would recommend this phone to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mom's phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5days to set up store clerk on help. Had to make and talk to three people to set up. And still not done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped by a very knowledgeable young lady. And the phone works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Jitterbug Smart3 phone to replace my Smart2 phone. Old phone was starting to have problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and easy to set up. the menu is big and bold if you have bad vision excellent battery life

    I would recommend this to a friend