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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,282 reviews
  • Rated 5 out of 5 stars

    Jitterbug's GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my grandfather, who is almost deaf easy for him to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I get my reward

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service at the store. Purchase was also a Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Less Is More

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Jitterbug Smart 3 because it is simple, but it does many things if you want to do many things. If you do not, it covers all the basics, email, phone calls, texts, internet, etc. The Lively alert systems is also good for emergencies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smart phone, dumb user!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe a great phone, but I may take a year to learn how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my elderly mothet. Large screen easy access for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother. It's easy to use for a non technical person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my wife onto the twenth centiry with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order online. I never go wrong with ordering from Best Buy. Phone is great. Was pkg. Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use for my 94 year old mother…..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product sold was not compatible with diabetic app.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the wrong information by your staff - the phone had to be compatible with the Dexcom6 app. It is not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smartphone 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Smart 2 and disappointed that the 3 does not support screen shots. Should have kept the Smartphone 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. She has trouble seeing so she loves the big text. I was able to move the menu items around which will help her to navigate easier. I was able to arrange the phone numbers for her so that the people she would most likely call are at the top of her contact list. I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Constant notifications from Lively are annoying.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother. It's easy enough for her to use, but the constant automatic notifications from Lively pushing additional purchases are annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone. Great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations. I've had expensive Samsung phones. I'm able to load all my apps, upload my pics to Instagram, use the kindle app to read books, and check my accounts with my bank's app. This phone does everything a phone costing 10X more does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy made it easy to order everything i needed online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a good phone, but is a little complicated to get it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease of use. Great size. Great options available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to understand and use interface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly simplifies the smartphone interface for my 85 year old mother-in-law. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to setup. Just followed the step-by-step instructions. I was able to remove applications not being used from main display. The simple displaying of the applications makes it much easier to use..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The three "R"s.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SLOWLY LEARNING. FIRST IS READING, THEN REMEMBERING, AND FINALLY REPEATING. BY DOING THIS, I SHOULD BE QUITE COMFORTABLE BY THE NEXT MONTH WHICH CONTAINS THE LETTER "R".

    I would recommend this to a friend