Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,282 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to understand and use interface

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly simplifies the smartphone interface for my 85 year old mother-in-law. Easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Bad phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, slow to start , not very user friendly nor is the customer service line. Advise against it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to setup. Just followed the step-by-step instructions. I was able to remove applications not being used from main display. The simple displaying of the applications makes it much easier to use..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The three "R"s.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SLOWLY LEARNING. FIRST IS READING, THEN REMEMBERING, AND FINALLY REPEATING. BY DOING THIS, I SHOULD BE QUITE COMFORTABLE BY THE NEXT MONTH WHICH CONTAINS THE LETTER "R".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well satisfied with the service and care I received from your associate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lively TM-Jitterbug Smartphone for Seniors

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an account and have purchased a number of helpful products from buys. Their friendly and knowledgeable sales people have never failed to be helpful. So I was surprised and sad when my new phone -- Lively TM-Jitterbug Smart 3 -- did not work well, and the support team, sadly did not seem well organize.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales gets a five star review because the store was closed to shoppers that day and the sales people were outside in tents to work. We sat outside while they ran inside and got the Lively Smartphone, case, and clear protector. They had to run in and out to actually complete the sale. Salespeople were great and my husband likes his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively Jittersbug Smart Smartphone for Seniors is a good phone. I always have a problem with the camera focus, don't know why. This is my second jitterbug as I broke the screen on my first. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Jitterbug Snart3 Smartphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger Screen and easier to use then Jitterbug Smart2

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lively makes me livid sometimes.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product i not as easy as it is advertised. it is not smart or mayber it's me. I does surprising things I don't want or expected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and then some. Very helpful salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Mother's Day. So far it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice, this is my first time of buying this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a Friend she was very pleased, she is al elderly lady

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    jitterbug for seniors great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for seniors and helpful setting it up at best buy Salesman very nice and geek squad helped contact jitterbug for further set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works like I need it to

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to work like I need it to - still learning - fewer choices of extras but not a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun,fun,fun!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I wish I had gotten it sooner. I am disabled and did not want to have to use a cell phone, but this is so easy to use it makes it a pleasure and has opened up a whole new world for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saw it advertise, we purchased it, tried it and like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! It is easy to use and customer service is good!!! The price for service is also good. I don't have the health on it don't need that yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone for Seniors!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly for my 86 year old Mother In Law.

    I would recommend this to a friend