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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,282 reviews
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! The guys at best buy we're super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see clearly now the rain has gone. I can see

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Phone upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, but took much longer to activate than expected (not Best Buy's fault, as tried to activate with Lively staff).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart 3 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. I also got a case for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with all the smartphone features i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's s great phone for my dad (who's 92yrs of age)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a senior! Purchased for a senior who never had used a smart phone. They were able to use it immediately! Easy to use and modern. EXCELLENT battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it and is actually able to call people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for mom.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and wish I had done so a year ago. It is so much easier for her to use. So far so good. I cannot really say anything about the camera (which she probably will never use) or the battery life, but I really like the ease of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hacker?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be unhacable, but have been having some indications tha is not true. Working with tech support, but will bring it to the Geek Squad soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the amount pf money. Very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JACKIE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY SATISFIED WITH MY JITTERBUG PHONE FOR SENIORS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! Set up was easy online and my senior father said it is really easy to use and the service works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jitterbug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble activating. After contacting customer service and after an hour got phone working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting use to but easy to use once learned. Camera has alot of settings making it great to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this foe my husband to replace a flip phone. He is very pleased with it. The lively customer service is very good assisting you with any questions relative to the many good features of the phone when you are just getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service as usual. Zak really helped with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Never Too Old for a Smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got this phone for her 89 year old mother just for the large display. It was a little iffy at first, but she has a handle on it now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely Not Senior Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this got past so many people during the design process. It of course is easier than a regular smartphone but is still very confusing for a senior. In order to make a call a contact you have to hit the touch screen 4 times. For an older person who has issues with a touchscreen, this poses a big problem. The other big problem is the phone randomly talks, which is also confusing for someone who isn’t used to it. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what dad and I needed. Could make a call easier than the small button flip phone. We didn't need the extra services but they do give peace of mind. Also had an issue with imei and kudos to the store for making the exchange easy.

    I would recommend this to a friend