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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,282 reviews
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase time not long enough for someone who doesn't understand the technology and whose hands are too disabled to "get it" in a short time. Then I learned someone else is sharing this phone! Not acceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone for the elderly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom had a stroke and wasn't able to work her old smart phone. Bought the Jitterbug and she loves it. Nice big buttons and simple interface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone for seniors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for as non-technical grandma and she was able to use it without too much fuss. Phone does work on other networks other than what jitterbug wants you to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone for Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an emergency phone for my 93 year old Mother. The land line that she has always had failed at a bad time and she was unable to get hold of anyone to solve her problem. This cell phone will solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Salesperson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy because I was going from a flip phone to a smartphone and the salesperson, Jennifer was a lot of help. She listened to my needs as a first-time smartphone user and set up my phone so I could use it immediately. She saved me a lot of time and made my switch to a smartphone so much easier and painless. Thank you, Jennifer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Jitterbug smart phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well for my elderly father. Glad there are no contracts to enter either

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clear and Loud!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as clarity and volume, it is great. I am still figuring out some of the features however. The menu is so easy to use. It's my first smart phone at 84 years of age. Be patient with me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, but because we are seniors, taking a little adjusted to new items, but we really like it. Also you do not need to charge every day which is a plus. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my 85 y.o. Mom. She works it just fine!!!!! Prompts are large, clear and user friendly. The phone itself is great for the price. I'd definitely recommend for Seniors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    oldtimer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard going from a flip phone to a smart phone for a senior

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively Smart is an excellent easy to use phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phone is very easy to use. Written instructions are clear and useful. Phone works very well. Salesperson at Best Buy, Randy, was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Lively Jitterbug for my wife, Very easy to learn and use and has more capabilities than she currently uses or wants but which are now available when she wants in the future.p

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug 3 Smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy features. Very easy to set up and be able to teach someone with no smartphone experience how to use the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great alternative phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for my brother who has trouble seeing regular cell screens, and navigating internet is so much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbugs for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is enjoying his new smart phone and is learning how to use it now. It was a wonderful option for him as he struggles with new electronic items.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VERY GOOD SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice affordable phone and your price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom has Parkinson's and wanted to keep her smart phone but always messed up due to shaking. The features are large and yeas for her now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent. It is easy to set up and begin using. Great for those who wear hearing aids and for those who are technically challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone for my husband and he is beginning to like using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife because she needed a phone that was easier to use than her iPhone 12. So far she has learned to use it. Still learning but it is fairly simple.

    I would recommend this to a friend