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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,282 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves it! She is 76 years old and said it is so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone for an older adult. Easy to use and my mom loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I didn't get unlimited. Buying anything else is not worth the minimal use you get with the phone, before they tack on more payments...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy phone for Dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great instructions. Simple phone for my 92 year old Dad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea for older adults… very plain & very clear to follow directions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my 90 year old mom. Easy to set up and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lively Jitterbug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this phone was a mistake. Activation process through Lively is a nightmare. Hold times in excess of 30 minutes. Unable to port a number unless I contact present carrier and secure a pin number, etc. Have been trying for two weeks to activate the phone and now it is no longer returnable. Very frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's EASY to use it suits me just fine it's not to fancy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to set up gives me a great peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easier then flip version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for seniors. Easier to use then flip phone version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for elderly. Easy to use and great instruction videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kr Jude

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for an elderly person. Easy to use and navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to change the passwords on some of my accounts, the keyboard won't disappear to let me tap create password.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the Smart 3. Phone as much as the Smart 2. I have it set on the largest font and It is still too small for me to see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this may be easy to use but is very complicated to set up. Had ton get assistance &it still took 2 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies You Tell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't transfer the current phone number in a few days as promised 24-72 hours, it's been more than that and the number still hasn't been transported over to Jitterbug...my mother is elderly and only has this cell number...should have been honest about the actual transfer time. Sad!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There are better phone out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with this brand of phone I went to an other brand instead it's not that I don't like this phone it's that it did not work for me it was not easy to set up so did not bother with this phone I found a better deal with another company instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old Folk Sidekick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cell phone. Find it relatively easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still confusing for older folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent phone for older folks, but still not fool proof. I field a few calls a month from my grandmother needing help figuring something out. Usually easily resolved, but still frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My First And Only Cell Phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first cell phone. Very easy to use. I highly recommend it.

    I would recommend this to a friend