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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,282 reviews
  • Rated 5 out of 5 stars

    Did Not Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 95 year old mother in law. She changed her mind and did not want it so I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas as I'd wanted to try it. Not impressed, seems sluggish. Probably because I had a Moto E5 before. Maybe for first-time user would be ok. Customer service is the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Jitterbug phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Lively Jitterbug phones, have been using them for ten years now, and will continue to do so, but I will not be purchasing any at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but had problem after setting up. Works now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning my 92 yr old had a hard time with her jitterbug 3 but with daily use she is finally getting comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Lively

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very limited in use as AT&T has not cooperated in releasing a transfer portal for my current phone. Have been hasseled by AT&T since purchase of my Lively phone on Dec 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 year old Mothers Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 86 year old mother and she just loves the ease of use and the informative instruction manual. Great phone, Good Job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    self installation was not as easy as it should be for a senior person; lots of time on the another phone with tech

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took HOURS on the phone with representatives to get this phone set up for my dad, and he can barely hear it. Also, the plans do not come as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Schmardt 3 for seniors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but usage does not work. Software problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for "Seniors"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seem*s to be working very well- I am very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to all this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this phone and the stuff that goes with it....all new to me. Confusing right now. Too soon to really give a review on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Jitterbug every day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Jitterbug phone is excellent. I am very happy with it. In fact, i use it far more than the old Jitterbug 2.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horribe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. This is a scam targeting seniors. The phone is not even functional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lively

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult for older person to use. I stopped paying for it after one month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the simplicity we were hoping for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my elderly mother. Way too many steps to answer, and to make phone calls. Swiping up to start the process of answering a phone call is ridiculous. I bought this phone thinking it would be simple for my mother to use. Whatever happened to just press the green button to except the call??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for seniors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom. She loves it!! Super easy for a senior to learn! My Mom is thrilled to have a Smart Phone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for an elderly aunt who lives alone. She wants a cellphone and I think she needs one. I got this one because I thought it was a supposed to be simple to use. It wasn’t for her. I know a lot is because she wouldn’t follow directions or read what is on the screen. For some reason her finger would not work on the screen which got her frustrated to begin with. I don’t know if her fingers are too cold, dry or smooth. I now have an extra phone. My wife has a cousin who got one and didn’t like it either. I should have known better than to get it but it sounded like it would be very easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Seniors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace T-Mobile smartphone where whomever though THAT was view for a 89 YO Disabled Senior with Parkinson's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from a flip phone & better network

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may finally get my husband to use a smart phone. The larger icons are great for him because of vision issues.

    I would recommend this to a friend