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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,282 reviews
  • Rated 5 out of 5 stars

    Elderly Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my semi blind brother in law. Works great. Other phones too many steps and small icons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I would buy it again and I use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone although then bill was suppose to be in my grandmas name since the phone was for her but it came in mine instead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use. Didn’t get the right area code when activating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set my Lively smartphone up myself, and am very pleased with it. So glad I made the switch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would give it 0 stars. Lovely’s customer service is terrible. I bought these for my parents. They were perfectly happy with their iPhones. Service is with AT&T. They give a nice military discount. I switched to lively for the emergency response component it been close to 2 weeks for them to give them service /activate the phone they charged me $80 still no service and I already got a bill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter was wonderful in helping me select, purchase and set up a phone for my husband. Give this guy a RAISE!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Supposed to be easy for seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most things are straight forward except the thing my parents use the most! The phone. They ask me where speed dial is and well, it takes several steps to get there vs one press. Perhaps they should consult a senior before designing and building. Took 10 years trying to give up the flip phone and now they want it back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not like the product it was very difficult to use. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for mom. This is her first time with a smart phone. It is working out ok so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional help from everyone. Appreciated all the help I received setting up the Lively phone for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug 3 Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a nice phone. It does take some getting used to. We're still working with it,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lively smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning this phone. I was guaranteed the Apple Watch could be synced to phone but this was a lie. After hours of my time trying was told by Best Buy employee that it was not possible. Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very enjoyable product to use! Excellent guides for helping new users to learn the many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is my second one and the connection from Hampton Bays is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively/smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I am happy with this phone, I do have get used to some things, but with time I should ok.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not yet used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not activated it as yet not studied how to.navigate it. I see it’s offered even cheaper on today’s sale. Do I get additional credit on my account?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for seniors.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces old Jitterbug my wife dropped. She loves her new Jitterbug!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    want to be happy shop best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it your great. phone we have is the best owned very people friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma gets a phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the non computer people.The text letter are easy to see.

    I would recommend this to a friend