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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,282 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was junk It lasted 2 weeks Phone was junk Phone was junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone for elderly or anyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible phone that I bought for my mother. It is difficult for her to turn it on and it takes 4 different swipes to make a call. She doesn't see well and is quite elderly. This is supposed to be easy, but even I found it to be difficult. I finally figured out how to speak to it to make a call, but it doesn't get it right the first time. I returned it and Best Buy was great about my refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my mother and we worry about her being in a different state.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use for seniors. To many steps to call and answer phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LIVELY SMART PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lively smart will take me time to get use to. I have not had a phone like this before. Soon as I get everything put in, I will enjoy it. The only phone I had before was a small pay as you go phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear, easy-to-read menu. Excellent user guide included with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Lively Jitterbug Smart 3 Smartphone for Seniors and we love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comsumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great so far - haven't had a lot of time to learn all the things it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was not explained.I purchased a jitterbug 3 on 9/10/2020 . I was told the phone was ready , except for changing the phone. number. whats up?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing phone for seniors to use. Instruction book hard to follow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Lively phone! I was so glad when a Best Buy person showed it to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lively Jitterbug Smart3 Smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with this product, Apps will not remain on home page. Installed apps on home page such as phone is missing internal features. Either will not allow you to repace them or will be lost again over night. Camera/photo app inoperative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help by salesperson, Bri at SW Loop 820 store in Fort Worth, TX

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A terrible terrible product and service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, bought this and returned it. Three days later service was horrible sound, customer service was even worse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lively

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it still learning how to do everything in the book so I can take a picture and send it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 months will not work jitterbug wants 49.95 to replace phone and it is not that easy to use. Junk find another phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LIVELY UNSCRUPULOUS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very unscrupulous company so beware!! Do not purchase. You will regret it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop repair was complete & ready by the time stated. Great work--Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SMART PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOMEWHAT CONFUSING BUT GETTING BETTER AT USING IT. MAIN ISSUE IS 5 STAR TOO CLOSE TO OTHER NUMBERS AND I HAVE HIT IT TWICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitter Bug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this phone and its service is a great match for us and the Gramas!!

    I would recommend this to a friend