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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,282 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone, I bought it fir my mother in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively-3 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good product from a visit one week ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel made it happen easily and effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The old man's ideal phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I think it will be my best buy for the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am vary happy with this purchase as it has a medical alert feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having a terrible time getting my Verizon number switched to Lively because the Best Buy associate put in the wrong account number.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sherry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your employees were not very helpful. Some were actually rude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jitterbug phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, service like an I phone,good product for seniors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase great for everyone good signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to get us to it from flip phone i will get thier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smart phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new smart phone works great ! Sales tech wss awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lively jitterbug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we expected, and the best Buy service was excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen did not work properly…returned and got the flip phone instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item in a timely fashion as stated when ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, no hassle. Good service from all sales personnel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good chose for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was advertised as smart phone for seniors, what a joke! The day I got this new phone, I got it and tried to set up and put my info in, could not do! After reading the instructions very closely again, I still could not it set up, so very frustrated, I was able to return the day after, and returned it and continued to use my iPhone SE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Android user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support was extraordinary. He was knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my wife, she is learning to use it finally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXcellent phone for aging parents. Nice clear display on screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent replacement for the original. No problems

    I would recommend this to a friend