Customer Ratings & Reviews
- Model:
- 5007SJBS3-8IN
- |
- SKU:
- 6460768
Customer reviews
Rating 4.2 out of 5 stars with 1282 reviews
(1,282 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product may be okay, I don't know because it is not set up. "Customer Service" is awful. They have wasted my time! At this point it is just a paper weight.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my mom a few months ago. She dont get notifications for voice messages. Or text messages. Took to the store but they said nothing was wrong. But she is still having issues
No, I would not recommend this to a friendRated 1 out of 5 stars
disaster!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone never connected and the customer service at Lively was awful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my 94 year old mother. It has frozen and we cannot turn it off or do anything with it. A piece of junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for my parents hoping it would be easier for them.. it was the worst decision, they couldn’t figure it out.. it’s not user friendly if u have poor eyesight..
No, I would not recommend this to a friendRated 1 out of 5 stars
No Help from best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a class. No instruction. "user guide"is mostly worthless
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 3 weeks trying to unsuccessfully port my old number to Lively. Returned the phone!
No, I would not recommend this to a friendRated 1 out of 5 stars
Over complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is to complicated for any senior… My husband would have been better off purchasing an iPhone. Wow just wow not the phone for seniors
No, I would not recommend this to a friendRated 1 out of 5 stars
WOULD NOT PURCHASE AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOUE CUSTOMER SERVICE STINKS!!! I Wish I had NEVER STEPPED FOOT IN BEST BUY!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a great provider
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is ok but did not like the provider of service. My wife found the phone to not be near As simple as indicated
No, I would not recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy as they said. Wish I had bought the flip phone.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Good reception and battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working very well. I live in an iffy area for reception, but it is working here. The battery is much better than other phones i have had, so that is a plus. I don't use a cell phone a lot, and previous ones have always been dead after just a day or two. Easy to use.
This review is from Lively® - Jitterbug Smart3 Smartphone for Seniors - Black
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 4 out of 5 stars
Easy to use and inexpensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good simple phone at a very reasonable price. Battery life and speaker have been improved. Transfer of old number, contacts, calendar and other data was very easy.
This review is from Lively® - Jitterbug Smart3 Smartphone for Seniors - Black
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t ever get to register not enough mentors to do it ware of miney
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a mistake! Never activted and stuc with product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult for the woman who bought but to use, to many steps
No, I would not recommend this to a friendRated 1 out of 5 stars
No Name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Luck so far in using the product. I am sure that I will improve
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great for Seniors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jitterbug is an easy, simple device I purchased for my Grandmother. It was affordable, and easy to setup. She has had it about a month with no issues so far!
This review is from Lively® - Jitterbug Smart3 Smartphone for Seniors - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Rated 4 out of 5 stars
Renno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Easy to use. Thin enough to fit inside my wallet
This review is from Lively® - Jitterbug Smart3 Smartphone for Seniors - Black
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Phone made simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mother in law , she said she needs bigger buttons and easy to use phone, she came from a candy bar style phone Benefits - big screen, big buttons, layout is simple Cons- just like any tech for an 82 year old, just need patience and time to show them how to answer, and dial a number. But she likes it so far, 3 weeks into using it.
This review is from Lively® - Jitterbug Smart3 Smartphone for Seniors - Black
I would recommend this to a friend