Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,282 reviews
  • Rated 5 out of 5 stars

    Great phone but…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and wireless service. Downside is a constant barrage of ads to sign up for the lively health alert subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure does more than i THOUGHT IT WOULD.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been perfect. No problems and it does what it said it will do.. so happy, Glad to be rid of my old phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Jitterbug Smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Employees was so helpful and so nice, he set up my new cellphone. Just want to say thank you, one more time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JITTERBUG SMART 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the navigation of phone...the speaker is not loud enough to hear...a lot of videos can't be seen, not strong enough reception!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to Give

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and gave it as a gift. I've heard no complaints so I assume everything is copacetic.

    I would recommend this to a friend
  • Cons mentioned:
    Voicemail

    Rated 1 out of 5 stars

    Lively smartphone is a looser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service is awful, I can’t get my voice mail to work, I didn’t get my contacts from my last phone and now my contacts are that I did add are blocked. I have two new voice mails this morning that I can’t retrieve. I’ve been on the phone with Lively several times to no avail

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like them. I wish that we could get a cover for the front screen though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Jitterbug Smart 3 Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, must have another download to get my contacts, and photo's back on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen's Jitterbug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for me at my age. It's easy to read. Sensitive to touch. Much improved memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lively 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with with the jitterbug lively 2. Can never get ahold of any one. Can’t figure out how to use it. Not great for elderly as I’m 70yo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping got the phone the next day after I ordered it.Only had it for 5 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RMA70

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m very happy with this phone. Lively has very good tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart3 phone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Lively Smartphone 3, as I lost the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great retiree's phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great service! Couldn't ask for a better purchase!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service in the world. Refused to let me port my number to another cell phone carrier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sma

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received my Jitterbug phone in 2 days. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product and representative that helped me at the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to be returning this product. Could not get cell service at my home. Also, could not make or receive calls with it and when I called customer service I was told because I had the blue tooth on I couldn’t make or receive calls. The person told me I had to turn it off and on each time I used it. So that means I couldn’t hook it to my cars blues tooth and receive a call. I was not happy with it for those reasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    JitterbugSmart3Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having trouble with my new phone I bought from you. I cannot answer it. I can only see who is calling me and call them back. I do not know whether to contact you about it or Lively (Great Call). It's a shame because otherwise, it is better than the Smart 2 that I had. I cannot give a good review for the phone!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Star! The Star!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finally move the STAR from the bottom of the phone so I don't hot it ever time I pick up the phone for any reason. I decided that the flip-up might be a better choice for me. I have not had an opportunity to actual hold one in my hand but was stuck with using the "sample" attached to the display. I would appreciate that. And it would be appreciated if whoever spells my name KATHARINE would correct it.

    No, I would not recommend this to a friend