Customer Ratings & Reviews
- Model:
- 920-011433
- SKU:
- 12567371
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent keyboard quality and overall build, along with its ease of use, including backlighting and detachability. Many also appreciate the added protection it offers, its perfect fit, good design, lightweight nature, and seamless connectivity. On the other hand, some customers find the product to be a bit high-priced and report occasional compatibility issues with their iPad.
This summary was generated by AI based on customer reviews.
Need help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually am having some problems with the spacebar and the trackpad. I should be coming into Best Buy to have you guys look at this because it is not properly working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the inconvenience you’ve experienced with the Logitech Combo Touch Keyboard and Trackpad Case for iPad. Your feedback regarding the spacebar and trackpad issues is important to us, and we’re sorry the product did not meet your expectations.
To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with the following details:
Name
Email Address
Country
Product Name
Brief description of issue
Our team will be happy to assist you further and work toward a resolution.
A gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, assist on getting sent to my daughter in another city there was Little issue but was corrected
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for letting us know about the great customer service you received with your Logitech Combo Touch Keyboard and Trackpad Case for iPad (10th Gen)! We're happy to hear they were able to assist you in getting it sent to your daughter in another city, and that any issues were corrected. We appreciate you taking the time to share your experience!
Junk. Broke after 6 weeks with No Logitech support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 weeks. Pin connector stopped working. No Bluetooth connection. Outside of Best Buy return window. Logitech support was terrible. They wouldn't replace because they could not "verify" receipt from Best Buy. Don't buy this piece of garbage or anything else from Logitech.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the inconvenience you faced with the Logitech Combo Touch Keyboard and Trackpad Case for iPad. We regret that the product did not meet expectations and that your support experience was unsatisfactory. Your feedback is important to us, and we will share it with our team to improve both product quality and customer support processes.
IT FITS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordred over 4 of these from diffeent places and none of them fit . I was glad when i got this the representative actually put it on for me .
I would recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you experienced with the Combo Touch Keyboard and Trackpad Case. It's frustrating when a product doesn't fit as expected. We're glad that our representative was able to assist you and ensure a satisfactory resolution.
Awesome iPad keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the textured feel of the keyboard as well as the back light
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the awesome feedback! We're thrilled to hear you're loving the color, textured feel, and backlit keys of the Combo Touch for iPad. It's great to know it's enhancing your iPad experience—your support means a lot!
Better than apple keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight with easy attachment ..priced right ..
I would recommend this to a friendBest keyboard ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this keyboard I recently switched to a smaller iPad so I have to find another keyboard. That’s like this.
I would recommend this to a friendBrand response from Logitech
Posted .It's understandable that a change in iPad size necessitates a new keyboard solution. We appreciate the feedback and will consider it for future design refinements. We aim to provide options that accommodate various iPad sizes.
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this keyboard!!! Easy to use and very helpful.
I would recommend this to a friendBrand response from Logitech
Posted .We're so happy to know the Combo Touch is making your iPad experience easier and more productive! Thank you for sharing your positive feedback.
Lenovo laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these laptops for my granddaughters to use at college this summer. They love them for the speed and resolution of the laptop screen. They have no complaints as of now.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. And was cheaper than the apple brand.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the great feedback! We're glad to hear the Combo Touch is working well for you and that you found it to be a great value. Enjoy the versatility and comfort of your new setup!
Case is good for 2 years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cases only last for about 2 years. This is the second one I have had to replace. It starts to lose the keys on the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that Logitech - Combo Touch Keyboard and Trackpad Case for Apple iPad didn’t fully meet your expectations. We value your feedback and will be sure to share this with our team to help us improve.
Great keyboard/case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for the new iPad. Nice option if you don’t want to spend double on apples version
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you've found the Logitech Combo Touch Keyboard and Trackpad Case to be a great addition for your iPad! It's a fantastic alternative to the Apple Magic Keyboard Folio, offering adjustable angles, a function row of keys, and great value. Thank you for sharing your positive experience.
First IPad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first IPad. I really like the size and the charging capacity. I’m no longer plugged into the wall.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with your first iPad and our Combo Touch case! We're so glad you're enjoying the size and the freedom of extended battery life without being tethered to the wall.
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely compatible with my ipad and built to last.
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic! We're delighted to hear the Logitech Combo Touch case is a perfect fit for your iPad (10th Gen) and that you feel it's built to last. Thanks for sharing your positive experience!
Does it all.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it all. Responsive and nice typing. Really nothing that's missing. Only hard part is opening it, especially at the beginning. Took me a while to realize where it opens and also to open it easily.
I would recommend this to a friendDo it!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels so much better than the Magic Keyboard from apple and I love that the trackpad is a full size! I will be purchasing these for all our iPads!
I would recommend this to a friendProduct as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet is strong and connects flawlessly and works great.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear that the magnet on the Logitech Combo Touch Keyboard is strong, connects flawlessly, and works great. We appreciate you sharing your positive experience.
Better than Apple options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and safety case. Was more inclined to buy the Logitech combo case versus the Apple one. Smaller, more compact and stronger case.
I would recommend this to a friendShould’ve Bought The Air Instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a longtime and committed user of apple devices. I’ve had many iPads since they came out. I bought this new A16 to supplement my air with the M chip which I always keep with my magic keyboard. Unfortunately, it won’t stay connected to the internet – The wifi shows it’s connected but it has no internet connection. I’ve tried restarting, resetting the network settings, etc. It will work normally for a little while and then suddenly quit again. All of our other devices, iphones, ipads, macbook, stay connected with no issues. I searched and it seems others may be having the same issue. I hope it works well for others, but I regret this purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the Logitech Combo Touch Keyboard and Trackpad Case for your iPad. We sincerely apologize for the internet connectivity issues you're experiencing with your iPad when using our product. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
iPad Cover/Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I experience no issues whatsoever with the use or operation of this iPad case. The choice of color is also nice!
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks so much for reaching out and sharing your positive experience with the Combo Touch Keyboard case!