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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the sound quality and comfort of the G PRO Wired Surround Sound Gaming Headset. Many also appreciate its reasonable price and the removable microphone. While some users experienced compatibility issues, the headset's lightweight design was frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 248 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work. Work really well when communication is needed through PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves. No need to buy expensive pair. These work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Great price and value. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. Works great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones My son can communicate online now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my son

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my son when playing his PS4 and other games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids very happy with these.old pair didn't last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is still one of the best headsets I've owned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good headset for the price, only unfortunate thing is that my friends would tell me there was an echo coming from my mic whenever I used these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted. He uses it for his PlayStation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear/voice connection is kind of spotty. If you turn it the wrong way, it cuts out quite often. Otherwise decent quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are really good product and is very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's been a good headset so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the mic creates an echo effect for the person hearing me talk. Other than that, it has held up well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Will not work with some computers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones will not work with HP computers. can only hear and not talk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great gaming headset under 100!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review for the Logitech G pro gaming headset. I gave it 4 Stars. A couple reasons why. Maybe it was just my headset, but the mute button when muted would still pick up noise now and then. I use a PC and use discord and it would constantly still pick up. In discord when ever you talk your icon would light up. This would happen even when I had it muted. And others could hear for a brief second as well. Would not stay on long but it still happens. I also like to be able to push mic up out of the way. This only lets you pull mic out. Which is not easy to put back in without taking the headset off. The mic has a notch to make sure you put in all the way and correctly. But when eating for instance, I rather take a split second, push mic up out of way (which then mutes) and eat and then pull back down. Instead of having to pull the mic out and then try and get it back in. I also like the buttons on the headset itself rather then a switch on the cord. This has the mute and volume button on the cord which if not clipped onto shirt. The clip is also not a simple clip that you press to open and clip. It’s just a slit so not easy to place on shirt unless you place on the neck color. Would be nice if it was a clip that you press to open and can clip it easily on shirt. Would also be nice if farther down so you had more options on where to clip it. But those things are small and overall for the price this headset is one of the better ones I have used. Sound has just enough bass to it to sound great but not to much to overpower. Mic quality is great and everyone I talked with had no issues with how it sounded or it being to loud or to quiet. Great surround sound from it and easily could tell where players where from the sound. Sound is geared towards gaming so not the best for music and movies. I would imagine with software you could tweak it some to better the sound as needed. Have tried this headset on Pc and Xbox one. I wore them for a couple hours at a time and very comfortable. They cancel out noise pretty good but not fully. Which I personally like. Just in case someone needs something nice to still hear. I also do like that the mic comes off as well as the 3.5mm cord. So if packing those are not sticking out. Would love the mic to be able to come out as well as swivel up out of the way. I would love to see for the PC, software from Logitech to be able to customize the sound. Overall if looking for a headset that sounds great for under 100 dollars, I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Hear what you've been missing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many features on the G-90 that add utility and value. The long 6.5’ cord has a braided cover which helps prevent knotting or snagging. There is a volume knob and mute slider on the cord integrated with a clip. The clip is in the right place for a shirt pocket, so you don’t feel the weight of the cord pulling on your headphone. A splitter cable with braided cover is included to plug the combo Headphone/Mic DIN jack into a PC with separate Mic and speaker jacks. If you prefer a different length cord, you can easily add an extension or change it out. There is nothing proprietary about either DIN end of the cable. The phones over the ear not only move up and down on the band, but also pivot horizontally to improve fit and comfort. They feel very light, lighter than their 9.1 ounces. They do not feel tight on the side of my head. I wore them comfortably several times for hours at a time, once for five hours straight and did not mind them. They hold their adjustment well. Close inspection shows them to be of excellent quality. There is nothing loose or flimsy, the quality is excellent. I felt hot with the leatherette earpads on, but it is summer. Fortunately, a set of microsuede pads are included. They feel soft and cooler; my skin can breathe now. However, they do not isolate sound as well as the other pads. Expect a bit more ambient sound at low volumes. Changing the pads takes a bit of time to work them on, especially around the jacks on the left side, but not terrible. Although it takes some work, the pads stay on securely and don’t budge at all. The sound is very bass heavy with music and movies. Even with the frequencies of 125 and down pushed to the basement (-20) on my EQ, there a was a heavy bass presence. While these are not my choice for music or movies, to be fair Logitech never advertised them as multi-purpose headphones. The G-Pro sounds really, really good when gaming on the PC. Despite the heavy bass when listening to music, sounds in games were crisp and clean. There is a real depth and realism to the sound stage that extends far beyond what a pair of PC speakers provide. You can hear someone walking on gravel on your left go behind and then around you in such a precise way that you feel like you can reach out and grab them. It’s almost too real at 3 AM with the lights out. I didn’t realize what I was missing. The detachable mic holds it position and works well, but is not super sensitive. The microphone must be pretty close to your mouth for other to hear you clearly and at a reasonable volume. This lack of sensitivity does seem to keep out distant ambient sound. A TV playing in the next room was not audible through the microphone. With performance products, there are always tradeoff’s like this. The clarity and precise sound stage the G-90 provides can give players a definite edge. I’m impressed at how much value you get at this price point. I wish I added headphones long ago. You need to try them. Best Buy’s return policy let’s take them back, so you have nothing to lose, but much to gain.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it doesn't have the necessary cables to be used on a laptop, I tried using a USB adaptor and the mic still didn't work. They should make it more clear on the box that it's not for laptops, everyone uses laptops nowadays.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to test a lower end earphones to see if going cheap was worth it and it wasn't son complained about not being to hear his friends and had distortion on the other end of your looking for something price wise this is for you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love receiving broken items!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my fam member (brand new) and of course it came in only working if the cable was at a certain angle or literally wrapped around the mic. Otherwise, the sound would not come out of the headphones. I tried going to get a replacement for the defective item but of course the item was out out stock and Best Buy is bogus as heck for not being able to at least put people on a waitlist if an item is out of stock and their item came in defective. Pathetic way to take care of customer purchases. Will be looking at other places for electronics from now on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset! The sound quality is fantastic. They are lightweight and very comfortable even for long wear. The surround sound with Dolby Atmos immerses you in crisp sound from all directions. I love how the audio cable and mic boom are removable making it easy to pack up with your LAN gaming gear. I'm somewhat surprised though that there isn't a USB cable to connect to a PC or console but I suppose the audio jack makes it more compatible for most units. Decently priced these can go up against most other gaming headsets.

    I would recommend this to a friend