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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $39.99

Customer reviews

Rating 4.1 out of 5 stars with 1234 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Harmony 350's ease of use, compatibility with multiple devices, and its reasonable price. Many appreciate the straightforward setup and programming process, while some find the button size too small and wish for a backlight. A few users noted occasional delays in response time. Overall, the remote is praised for its ability to control various devices effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,234 reviews
  • Rated 2 out of 5 stars

    Did not wrk foe me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work wth my Viso tv- could not accept the version of my tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need a Phd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too difficult to use did not have buttons so easy to follow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The only remote you'll ever need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Logitech Harmony 350 universal remote mainly to replace the lackluster standard remote for my new 65" LG tv, which didn't work very well. I got it home and hooked it to my computer, went to the setup website, and programmed my remote to control my AT&T Uverse box, Samsung sound bar, and 65" LG tv in about 10 minutes. The step by step programming process is very easy to use,and understand and it let's you program individual buttons with the functions you need so that it works just as well if not better than the original remote. My new Harmony 350 remote works flawlessly with all my tv components. I recommend this remote to anyone wanting a quality remote for a modest price, also anyone tired of having multiple remotes cluttering up your end table. I'm thinking about buying a second Harmony 350 universal remote for my other tv, sound bar, and Blu-ray player in the bedroom. And last but not least, if you ever replace any one of your components, you can just reprogram the remote to run your new component, it's simple and very easy to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    will not take all apps/like 3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will not work with 3D telivisions did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Idea Bad Connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because had interaction with several tvs and Amazon Echo... never got it to work; once downloaded the software to make it run it went no further so returned. tried on several computers and still didn't connect to software. bust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too difficult to program. Required going online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT want to have to go online and slog through ambiguous and often incorrect instructions to program a remote. They NEVER seem to address my actual conditions and equipment. I dumped it and went for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor technical help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't get this universal remote set up with our computer. When we called to 800 number for help, they said they could help us for $49.95. Needless to say we took it back to Best Buy and they graciously let us return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible to program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhelpful website. Directions are poor and the websites for adding equipment are difficult to reach. I could not locate the equipment to insert my codes for each component.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    required computer download that didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions on the remote looked great, however, it required a computer download that wouldn't advance through its pages on our apple computer so we returned the item to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse remote ever. I have never been able to get it to work properly all the time. most of the time it doesn't do what I ask

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not compatable with Samsung sound bar. could not get it to work at all. had to have Samsung tell me that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to programtri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to program remote to computer. Showed it was transferring to computer, but when I tried to retrieve it wasn't there . I returned it to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A real dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nightmare from the beginning. Could not configure (even with the help of a techie). Had to return for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare to set up and doesn't work half of the time. Also causes TV to reboot when pressing power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    overpriced remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the free remotes from cable companies were better than this rdmote

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Harmony 350

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote does not operate as advertised. It is difficult to have the remote fully operate the TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very hard to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 different nerds from bestbuy had issues with remote. We used our direct tv remote. Wished we could retuen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only function that worked was the cable box. It didn’t work with blue ray or tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible ROKU 3600R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible ROKU 3600R- Only works with volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aggravating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nearly impossible to program and doesn’t work as good as it should

    No, I would not recommend this to a friend