Logitech - Harmony 350 8-Device Universal Remote - Black

With the ability to control up to 8 devices, this Logitech Harmony 350 915-000230 universal remote simplifies operation of your TV, cable/satellite box, DVR, Blu-ray Disc player and other home entertainment components.

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$39.99

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Overview

What's Included


  • Logitech Harmony 350 8-Device Universal Remote
  • 2 AA batteries, USB cable
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
86% of customers would recommend this product to a friend (879 out of 1034)

Included Free


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Features


Controls up to 8 different home entertainment devices

Including most brands of TVs, cable/satellite boxes, DVRs, Blu-ray Disc players and more. Works with more than 225,000 devices from more than 5,000 brands for wide-ranging control options.

Watch TV button

Allows you to turn on your TV and cable/satellite box with just 1 touch.

Programmable Favorites buttons

Enable you to quickly jump to any of your 5 favorite channels.

Guided online setup

Lets you easily download commands for all of your devices when you connect the remote to a compatible Internet-connected PC or Mac computer.

System requirements

Windows XP, Vista, 7 or 8 or Mac OS X 10.6 or later and Internet access.


Customer rating

4.2
86%
would recommend to a friend

Pros

Cons

  • Rating: 2 out of 5 stars

    Get The 650 Or Above

    Posted
    The25thHour
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own the 650 version of this remote, but purchased this for my mother as a giftmas present. She has a slew of remotes so I figured this would be an adequate solution. Although the functionality of the remote does what its supposed to, its still very flawed in my opinion. My biggest gripe with it is there is no "all off" button, like there is on the 650. I understand this is a model down from that but it seems kind of moot to have a remote that can turn all the devices on with one button, but not off, like this one. You can press "watch tv" and all the devices power on as expected, but you have to manually switch to each device to power them off. And if you press the "watch tv" button with one of your devices accidentally left on, the remote will power it off, forcing you to manually turn off each device, and do it all over again. Another disappointing aspect of it was the computer software. On the 650 version, you are able to manually decide which device controls the volume. Which was especially handy if you have a receiver or soundbar, like me. On this remote you cannot pick what controls the volume. When you press the "watch tv" button, all the buttons change their assignments automatically. The guide/channels buttons link to the cable box, the volume to your external audio source and so forth. But not having the option of manually deciding that on the software was very inconvenient. You kind of just "pray" it will work. And if it does not, then you're pretty much forced to return it because there's no manual override in the software. The last issue is the simplest but probably the biggest, and that is the remote only has a watch tv, whereas the 650 can have multiple modes, such as "watch a movie" or "watch on demand" where it will turn on your tv and automatically flip to your on demand channel. That seems trivial but nowadays with rokus, blu-ray players, xboxes and playstations, its very rare to have a living room or entertainment center not consisting of at least one of these things. If you're even considering buying a remote such as this, then theres a 99% probability you have more than just a cable box where you want this remote, because no one is going to buy a $40 remote just to control a cable box, when nowadays 9 times out of 10 the remote that comes with the cable box can control both it and your TV. Though the remote is sleek, and extremely fast, I just found it too impractical and flawed for what its supposed to be. And even though the 650 is $20-$40 higher depending on where you look, its worth it. The only "benefit" this remote brings, is if you have a small set up, such as soundbar/cable box/tv, or soundbar/tv, you won't have to manually put down one remote and pick up the other to turn the volume up or down. If you feel like spending $40 to eliminate this small task, then this is the remote for you.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worst Harmony Remote: Spend $10 and Upgrade

    Posted
    XMasterChiefX
    • My Best Buy® Elite Plus MemberElite Plus Member

    This remote is not what I'd expect from Harmony/Logitech. Don't purchase it. Spend the $10 and buy the next remote up or buy the older 650. Mainly..this remote has no screen and no real activity buttons. When you press "Watch TV" the remote starts the equipment to Watch TV but then doesn't set all the default buttons. You have to select each device and then make changes. For example; if you used it to watch Apple TV and then need to make changes to the TV. You'd have to push the device button for Apple TV, make changes, push the device button for TV, make changes, push the device button for your audio device, adjust sound/volume etc. The software also allows for very minimal customization. Although I added a soundbar, there was no way to assign it as the default for volume nor customize how the activity defaults etc. Lastly, without being backlist, the buttons are not intuitive. The arrow buttons and select buttons are small so you'll be constantly looking down to make sure you've got it right. It's such a poor universal remote it's not even worth buying. If you're used to using Harmony remotes and are looking for an inexpensive remote for a spare room, don't expect this to be like your other experiences. I'm surprised Logitech put this out as it in no way is consistent with their other products.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not worth the price for the effort

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As the summary states, I found this product not to be worth the money for the effort it takes to use it. After you open the package, you must download the required program from the company's website, then create an account and only then can you possible begin to use the remote. I say possibly because it took 2 hours of attaching the remote to my laptop then disconnecting it because the program wouldn't recognize the remote. After repeated uninstalls then reinstalls of the required program, the program finally saw the remote and allowed me to sync the commands for the 3 remotes I was using this one to replace. Now that the remote is synced up, it's time to use it. Ya, that's not what I'd expected. Sometimes it works, sometimes it doesn't. 50% of the time, my activity button only turns on the tv or the stereo, but not both like it is supposed to. I have reprogrammed it multiple times with the same results. Also, the number buttons, up/down buttons and 4 colored buttons double input, that is when you push them, 2 of the same number show up, the cursor moves up/down twice or the favorite channel jumps to the second one programmed. Overall, I wouldn't recommend this product. Also, the customer support is very poor; whether you call the toll free number or email the support staff. And you only get 90 days of free support after the initial purchase. It took 35 days until I got a response from their support staff, and their solution was to reprogram the remote, the same thing I had done a dozen times already. I would stay away from this product.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does its job...sometimes

    Posted
    noizyme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's shiny and black, and it aims to be a replacement for up to 8 devices at a time. You plug it into your computer via USB cable (included) and upload information about your devices into the remote. The process is easy, and I was hopeful that it would work for the only reason I bought it: to turn on both my Smart TV and soundbar in one button press. It does that...sometimes. Other times, it will only turn on the soundbar, unless I slightly press the "Watch TV" button, in which the TV registers that I'm trying to turn it on. Whether it's Sony's fault for not understanding the Harmony signal or vice versa, it's hard to say, but it's sad that the only reason I paid $50 for this is to turn on two devices at once, and it only does that sometimes.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price...

    Posted
    ChaosKnign
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had been holding off in getting a universal remote for the longest time. I got my 4 remotes down to 2 and was fine with that, until a software update on the Xbox caused one of the devices to stop responding to it's IR blasts. I didn't want to go to 3 remotes, so I took the plunge and got this remote. I didn't want anything fancy, just something to turn the volume up and down and to play and pause. This remote does the job. A couple of negatives that are not deal breakers are: 1. Software - The Harmony software looks like it was made for Windows for workgroups 3.1. Interface is pretty ugly and even though the initial setup is easy, it is not that intuitive if you need to go back in and adjust a setting. 2. No backlight - Seriously Logitech? There are a lot of buttons and they're pretty small and not uniquely shaped, so it's not easy to know what buttons you're pressing in the dark. I find myself tilting the remote towards the TV glare to see where the buttons I need are.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for what it does.

    Posted
    Jazzguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm generally pleased with the Harmony 350 remote. It does eliminate most of my other remotes with only a few functions that I have to use the original remotes for. I like the feel of the remote in my hands when using it and most of the layout for the buttons for each device are where they should be. The only thing that is a bit of a problem is I don't have a laptop computer or a desktop one either to download the codes for each device I want to control. I had to go to my brother-in-laws house to use his desktop computer to do everything. He's close thank goodness, but a hassle none the less every time I want to add a new device to control. Otherwise, I'm very satisfied overall with it's performance and convenience it provides for all my a/v equipment. That's why I only gave four stars instead of five, for the inconvenience when needing to add something else when you don't have a computer right by you to download the codes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simplify your life...and works with Apple TV!!!

    Posted
    Bronxboy28

    Before I got this remote I had 3 separate remotes to control my TV, cable box, Bose CineMate II, blu ray player and Apple TV. With this I've now got it down to one. The best function of this remote is that with one button I can turn on the TV, cable box, Bose and Apple TV all at once. No more switching back and forth between buttons and remotes! I was also able to configure it to have the volume buttons control the Bose regardless of which device I'm using. There are a lot buttons on it so it will take a little getting used to. Kudos to the layout that make this easy. Pros: Turn on and control everything with one button, easy set up on the computer, ability to change settings, add devices and modify some of the buttons functions on the app and sync to the remote, no more juggling between remotes, really does work with Apple TV (the only third party remote that I found to do this flawlessly), range of remote, batteries included!!! (who does this anymore???), works flawlessly with Verizon Fios set top box (even has a dedicated DVR button which most universal remotes do not). Cons: Lack of backlit buttons. Bottom line: If you're looking for one remote that does it all this is definitely it. A bit pricey but after using it for a few days I have found that it's money well spent.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to Use

    Posted
    FriendlyGhost
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I already have a Harmony 650, which recently got misplaced and still hasn't been found, so I decided to buy this less expensive model with a bit fewer functions to use until it shows up. I'm very happy with the 350. It's just as easy to program for various machines using the PC interface, and it's even easier to use. The 650 has an LCD screen with on-screen controls, which probably gives it more flexibilty to control a greater number of different machines at once and machine combinations. But the downside with that is you often have to scroll through multiple screens to get the function you want, plus when I'm not looking it always seems to revert to some kind of general menu screen so that when I hit the play or pause button for my Blu-Ray player, nothing happens, and then I realize the control switched the screen and I have to navigate thru 2 or 3 screens again to get back to the machine I need to control. Or the screen turns off without me telling it to. With the 350, there are programmable buttons to push to select the unit you want to control, which is a lot more straightforward and less subject to error, albeit less flexible. If you don't have more than 6 machines to use the remote with, I'd suggest you consider saving some money and go with the simpler 350.

    I would recommend this to a friend




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