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Customer Ratings & Reviews

Your price for this item is $69.99
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The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 1989 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Harmony 700's ease of use, long battery life, and compatibility with various devices. Many appreciate the straightforward setup and programming, along with the added convenience of a backlight. While some users experienced issues with button durability and occasional response delays, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-1,988 of 1,988 reviews
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Did not work for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to run my Samsung TV, Samsung Soundbar, LG Blu Ray and a Roku. I spent literally 5 hours programming this remote. By the end of the programming I got all 4 items to sync, but I could not get them to turn on with the correct buttons. Also the remote was slow to respond when you push the buttons. I even tried adjusting the speed, but it didn't improve. Just gave up after reading blogs, etc on the remote to get help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works until warranty expires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Logitech 700 remote that we've had. Both became unreliable after about a year of use. The USB connector to charge becomes lose, and some of the more frequently used buttons only work intermittently. A work-around is to reprogram some of the colored buttons, but that's only a band-aid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful tec support/Product stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice it stopped working. Tec support level 1 is awful. Spent 6 hours with level 1 right after I bought it in Sept. 2016. Finally got to level 2 who solved the problem quickly. The delay between the remote and the Directv receiver had to be set properly. Ten months later it happened again. Level 1 tec support said there was nothing wrong with the remote. Said it was my IR setup. My IR setup is working fine. I'm done with Harmony Remotes. Not worth the effort. I can easily pick up the remotes that came with my Yamaha Receiver or Directv remote and have more control and less frustration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't find one that works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to review the functions of this remote, but it won't work and Logitech confirmed that there is an issue. I'm already on my second one. I am so relieved that I did not give this as a gift, because returning defective units for exchange is very frustrating! See the support thread at Logitech: https://community.logitech.com/s/question/0D53100005p9N4E/invalid-serial-number-harmony-700

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good remote but not from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different remotes from Best Buy. Neither worked properly; software did not recognize serial numbers. I had to obtain a replacement directly from Logitech and that one worked fine. Logitech indicated that defective remotes sold by Best Buy has been a frequent issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my Sony LED TV remote. It doesn’t work most of the time, too many buttons need to be pressed to make it work. When it works, audio to Soundbar doesn’t work until you try multiple times. It’s a minute effort to make the remote work each time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not recognize batteries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product on April 7th, because the remote does not recognize the rechargeable batteries that were included with the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fully work with Xfinity X1. Sluggish compared to Xfinity remote. Does not work with Amazon Fire Stick.

    No, I would not recommend this to a friend