Customer Ratings & Reviews
- Model:
- 915-000267
- |
- SKU:
- 4801401
Customer reviews
Rating 4.4 out of 5 stars with 1989 reviews
(1,989 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Harmony 700's ease of use, long battery life, and compatibility with various devices. Many appreciate the straightforward setup and programming, along with the added convenience of a backlight. While some users experienced issues with button durability and occasional response delays, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Response time
Rated 1 out of 5 stars
Did not work for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to run my Samsung TV, Samsung Soundbar, LG Blu Ray and a Roku. I spent literally 5 hours programming this remote. By the end of the programming I got all 4 items to sync, but I could not get them to turn on with the correct buttons. Also the remote was slow to respond when you push the buttons. I even tried adjusting the speed, but it didn't improve. Just gave up after reading blogs, etc on the remote to get help.
No, I would not recommend this to a friend Rated 2 out of 5 stars
works until warranty expires
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Logitech 700 remote that we've had. Both became unreliable after about a year of use. The USB connector to charge becomes lose, and some of the more frequently used buttons only work intermittently. A work-around is to reprogram some of the colored buttons, but that's only a band-aid.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful tec support/Product stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Twice it stopped working. Tec support level 1 is awful. Spent 6 hours with level 1 right after I bought it in Sept. 2016. Finally got to level 2 who solved the problem quickly. The delay between the remote and the Directv receiver had to be set properly. Ten months later it happened again. Level 1 tec support said there was nothing wrong with the remote. Said it was my IR setup. My IR setup is working fine. I'm done with Harmony Remotes. Not worth the effort. I can easily pick up the remotes that came with my Yamaha Receiver or Directv remote and have more control and less frustration.
No, I would not recommend this to a friendRated 1 out of 5 stars
I can't find one that works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review the functions of this remote, but it won't work and Logitech confirmed that there is an issue. I'm already on my second one. I am so relieved that I did not give this as a gift, because returning defective units for exchange is very frustrating! See the support thread at Logitech: https://community.logitech.com/s/question/0D53100005p9N4E/invalid-serial-number-harmony-700
No, I would not recommend this to a friendRated 1 out of 5 stars
Good remote but not from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried two different remotes from Best Buy. Neither worked properly; software did not recognize serial numbers. I had to obtain a replacement directly from Logitech and that one worked fine. Logitech indicated that defective remotes sold by Best Buy has been a frequent issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my Sony LED TV remote. It doesn’t work most of the time, too many buttons need to be pressed to make it work. When it works, audio to Soundbar doesn’t work until you try multiple times. It’s a minute effort to make the remote work each time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not recognize batteries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product on April 7th, because the remote does not recognize the rechargeable batteries that were included with the remote.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fully work with Xfinity X1. Sluggish compared to Xfinity remote. Does not work with Amazon Fire Stick.
No, I would not recommend this to a friend





