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Customer Ratings & Reviews

Your price for this item is $69.99
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The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 1989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Harmony 700's ease of use, long battery life, and compatibility with various devices. Many appreciate the straightforward setup and programming, along with the added convenience of a backlight. While some users experienced issues with button durability and occasional response delays, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 1,988 reviews
  • Rated 2 out of 5 stars

    rechargeable battery does not stay charge for long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rechargeable battery does not stay charge for long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck in Loop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First replacement same as the original unit. I charge the batteries overnight, and it still goes into an endless loop of "charge unit." Never gets off the ground to program, even though it found the model nunbers of my new TVs without manual entry.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Replaced my well worn Harmony 600

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Harmony 600 which my wife loved because the built-in Help troubleshooting screens fixed any problems with turning on and setting up our AV System of components. After years of service the on/off button stop working. So I replaced it with the newer Harmony 700 remote. This remote is even easier for the wife to use with it's expanded feature set - to name a few choice additions: -color screen -motion sense lighting -rechargeable AA batteries with AC to DC wall charger -improved software for programming the remote for my AV system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many buttons and hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this remote. It is difficult to program. My original remote screen was not visible so I could not use it to sync the new one. No other options to get volume to work. Returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junQue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Q@ because of the price. It won't satay chargedd, forgets where it is and what is programmed. finally threw out the rechargeable batteris and now go through a set of double A's every month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still cannot use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to set up on computer. Could NEVER get registered. Called customer service and they were no help. Stuck with a bad purchase that does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not digging it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in hopes of obviously just being able to get everything into 1 remote. Doesn't work on PS4 console, once you get programmed, it switches inputs randomly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried using this universal remote and couldn’t combine all. Still was having to use two extra remotes so we returned this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote sucks it does not work properly with my home theater system I've spent hours on the phone with Logitech and they could not figure it out either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the rechargeable batteries wouldn't charge and also after few uses the LED screen keep blacking out. Item was returned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I never used this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with a rechargeable battery and I do not have a battery charger for that size, type of battery so I took the item back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to setup online and received a message that says serial number is invalid. Went to Best Buy and replaced but still does not work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't sync.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed. I've tried all the fixes I could find and am still unable to sync the unit. That makes it useless so far for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On line suppory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to access your account to set it and make changes to the remote. Website needs to be user friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes longer to operate components with this remote than picking up the native separate remotes. Sometimes won't function at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use and reliable as advertised. Consider replacing the old remotes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all happy battery signal started flashing 1 month in .. how can I be expected to change a battery every month .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an expensive remote , I expect to be able to take it out of package and have it operate my system properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get menus to work on tv. Could use buttons that are not there. At the very least, instructions didn't help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to my other remote and it works intermittently-I need to return glad I got the waranty

    No, I would not recommend this to a friend