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Customer Ratings & Reviews

Your price for this item is $137.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 728 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Harmony 950 Universal Remote's ease of use, compatibility with various devices, and sleek design. However, some users experienced issues with the touchscreen responsiveness, battery life, and charging inconsistencies. A few also mentioned the price point as a potential drawback, and some noted slightly slower response times compared to previous models. Overall, the remote is well-regarded for its functionality but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 728 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way you can customize the remote. Wish it had some more options, but it does work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure you have all the model numbers of the components you are going to program into the remote. Also make sure you keep the remote charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Universal Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect blend of touch screen and buttons. Quick and sturdy remote. Battery lasts a decent amount of time as well. Perfect universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 8 devices connected to HDMI switches and this remote is a life saver. I much prefer this over the mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little difficult to coordinate with my dish remote. Still have to use both at some times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prefer older model we had to the new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer model does not have numeric keypad on the actual remote, you have to scroll to get to the numeric keypad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay but not much use for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works okay but doesn't have much use for me. I prefer using individual remotes for my tv and receiver

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great at first! Now having issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first purchased the Harmony 950 Universal Remote, it seemed to be fine. For the past few weeks it has given us so much trouble! It usually takes anywhere from 5 to 10 tries to turn on the TV. Then, it shuts off the DVR! Last week it turned on the DVD player instead of the TV and we had to manually turn it off! So, I called Geek Squad to see what could be done about it. I have Tech Support, but I didn’t want to pay another service call. I was informed that I had missed the Best Buy 90 day return policy by 1 day and that I would have to call the manufacturer since the remote has a 1 year warranty. I spent 3-4 hours on the phone with Harmony/Logitech and the issue could not be resolved! Now I am waiting for a phone call from someone with more expertise to help! Ugh! This is so frustrating! When you spend $250 for a remote, you expect it to work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote felt comfortable just a bit pricey but i liked the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my grandmama

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And she loves it easy to use age watches fire stick stuff all day and this remote has helped her in 3 months she has only needed my help once

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not user friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to use from one device to another. could be made simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the Logitech universal remote! Has a lot of good functions and sure beats having multiple remotes available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great universal remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super all-in-one remote. Especially if you need Wi-Fi and infrared. A bit complicated to get set up but once it's done flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it all and great support from logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to be able to control all my devices with one remote and upgrade to echo and house control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing. All components as well as their respective menus synced together on a beautifully engineered iPad like touch screen. Can’t get any better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be a bit convoluted to configure but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Setup stright forward. Daily ops not so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, however daily operations is difficult

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AWESOME remote, works everything I have but just FYI it DOES NOT work with Amazon tv or stick... I would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably is what I have been looking for for quite some time works great with all my electronics couldn’t do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older of the same model. This one just charged it up and all the data just transferred right over and it worked immediately with no effort

    I would recommend this to a friend