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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
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Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,452 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub works very good most of the time with Google Home and Alexa but every once in a while glitches, does the wrong thing. Over all good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't be able to upload program and remote with my clients and other states this makes it much easier to edit them move devices from Systems.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Harmony hub works great with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly bought this to control my tv with my Amazon echo. Works great. Some bugs need to be ironed out to work well with the PS4 and apple tv.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    A nice addition to your Harmony remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub gave me the ability to control my Nvidia Shield with my remote. Now it truly is Universal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Hub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is so easy to set up and use anyone could do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    multiple ways to control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reason i bought this was to be able to control my entertainment center with my echo.nice to be able to turn everything on with my voice. the app on iPhone is nice and never have any problems with it. setup was easy and quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Addition for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me some time to set up, but it's making our entertainment system easier to control. Will be utilizing other features soon.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Connect everything with your mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much people know that this item works perfect with google home, this help you integrate all IR devices of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works flawlessly with Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it configured to control my A/V receiver and Cable Box. All equipment is hidden in a closet. This makes it very easy to access all the controls. Bonus was the fact that it works perfectly with Amazons Echo and Dot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good universal HUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but has issues with samsung TV's that have HDMI 4 as it cannot switch to it out of the box. Harmony support is the best I have ever experienced and they worked with me for hours over a few days to get it working. The family uses our phones and pads as remotes vs a single Harmony remote. I replaced 6 remotes using this HUB. This product is good but just shy of Excellent due to HDMI issue and could use more programming options for an advanced user. Takes time to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically. Once I programmed all my devices I'm able to control my entire home entertainment system from my phone or tablet. No more hunting for remotes. Now a days we all have our phones or tablets with us at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty effective smart home system for home theatr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty effective smart home control hub. Works to link Amazon's alexa to TVs and home theatres and works 95% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Harmony hub - Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the harmony hub to link with Amazon Alexa. After some experimenting it works well with Alexa. Hints can be found on the internet. Manufacturer instructions not great. It does basic functions with home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Slight glitches every once in a while and a slight lag, but overall very good. Has really simplified my tv experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My boyfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's the techy one, but it does what he needs to be able to turn on his lights in the house from his phone. I love it, ill be going up the stairs at night and he sees me going and will turn on the bedroom light for me.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Excellent addition to any smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harmony have given us the ability to control our entertainment system via Alexa which is one of the things that was missing. I am very pleased with the purchase and would recommend it to anyone building a smart home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use plays nicely with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the hub and dot combo to automate my home theater. The hub wakes up and discovers other devices on the same network quickly and helps setup common tasks. It took some programming but was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boyfriends new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into best buy to buy a echo dot. The boyfriend has been looking at smart remotes. We found that if we bought this harmony hub, we would get the echo dot for free. We decided to give it a try. It's fun to come home and say "Alexa, turn on the tv" but we are trying to figure out how to work out the kinks with it being a smart tv and sometimes have an add in the way of opening up Hulu. If you like a tech friendly house I would say give it a try, but if technology is not a strong suit I would say let it go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition onto your harmony set, works well with alexa to be able to turn on the tv, if you have a complicated set up you can program it all to do it all with one phrase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What a relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for me..coz earlier I got like 6 remotes and now using this and my smartphone make it easier to use. All in one

    I would recommend this to a friend